Watch out for the up-sell - Dbiker41
I went in for an oil change and tire rotation. I will say they didn't say anything about what my car needs. When I checked the paperwork, I noticed that it under "requires immediate attention" was an alignment for $99.95 and a wheel balance and tire rotation for $48.80. Both were marked as declined, "Reason not Selected." Well, the actual reason is, no one mentioned it. But anyway, there is no sheet showing what was out of alignment and the car drives straight. They usually check that in the drop off lane, and I don't remember seeing them do that. Maybe they did it somewhere else. Next is the tire rotation. It was brought in for a tire rotation. I paid for a tire rotation. Why do I have a sheet saying I need a tire rotation. As for the wheel balance, the car drives fine, no vibration, etc. On the multi-point inspection sheet, wheel balance was marked as "Not Inspected." Okay... then how do we know we need a balance. Additionally, the tire wear patterns were marked as "not inspected." My thing is, for the person that doesn't know any better, they may see those red X's and go back in and start paying for all of that stuff. But, none of it was needed.
Read More