Great experience with Griffith - CG

Griffith Wilson was a tremendous help in getting us into our new ES350. Easy, friendly, no heavy-duty sales pressure, Griffith made the process a breeze. We would happily get another car from him and would happily refer our friends too.

After this experience, I'm sticking with Lexus for good. - Joseph Panzner

My partner and I recently purchased a 2019 Lexus NX 300 from Herb Chambers Lexus of Hingham with the help of Sales Consultant Marcus Karam. This was the most pleasant experience we have yet to have while purchasing a vehicle. I was reaching the end of my BMW lease and wanted to settle into a Lexus purchase, and that’s exactly what happened! Marcus was more than flexible on the test drive with the NX, and was extremely knowledgeable in every aspect. We were very comfortable with the price we landed on, and he made the negotiation process painless. The time frame expectations with us taking delivery of the car that he laid out were perfect, and I never once had to follow up with him since he would keep me in the loop with every update he had. His attention to detail and level of knowledge was very noticeable and impressive; if you want a great experience, you should seek him out for your next Lexus purchase, hands down. Also, since it's December to Remember, he made sure the giant red bow was waiting for us on top of the car when we walked in to take delivery—and it was absolutely perfect. This was our first time in the new Hingham dealership and it is gorgeous. It’s very conveniently located for us, in-between my place of work as well was my home—can’t ask for much more than that. We intend to service the car with this dealer because of the impressive level of detail that was provided about their service offerings at each mileage interval.

Airbag replacement - Carolina

This is an onerous and thankless task, but Mark Mclean and the Toyota service team were absolutely great! Fast, courteous, and returned a beautifully cleaned and safe car. Great loner car service as well. They were great! Carol Barron, Newbury

Great Experience - Bohica

After having every dirty car-dealer trick in the book pulled on me by an unscrupulous Lexus dealer in the Hartford area, it was a real joy to come to Balise. There, they gave me a fair offer on my trade and worked out a deal on the car I wanted with no games or tricks. I had the pleasure of dealing with Jim Maiolo whom I had worked with briefly over 40 years ago as my sales person. Love my car and the can do attitude of this dealer.

treid to sell me a lemon - ThomasMD

I came to look at at a 2016 lexus SUV. To their credit they let me have the car overnight to try it out. After about 3-4 miles I noticed a hum coming from the engine (transmission) that just got louder and louder over the course of using the car. The salesman acted surprised.. maybe he was, but he didn't seem to want to do anyting about it. After that, there was no way I was going to be able to trust the dealer with another used car.

Excellent, very pleasant and professional - Mikeb

Very awesome and professional customer service it was a pleasure dealing with such an awesome staff that covers all the bases to make sure that your experience is a memorable and a pleasant one.