Buy out lease - Sarah Murphy

Ryan Tierney and Andrew Taveres made buying out my lease a breeze. You think by the service I recieved I was a brand new customer and not a repeat customer. Thank you Ryan and Andrew

Exceeds Expectations! - jpatel93

My wife and I went in expecting to test drive a new Rx350. Leon Barnes took the time to give us all of our options and was never pushy, no slick sales gimmicks, no pressure, no attempts at manipulative ploys. Gave us excellent price we ended up buying RX350 on the same day. The best car-buying experience I have ever had. We highly recommend Lexus of Watertown.

Airbag replacement - Carolina

This is an onerous and thankless task, but Mark Mclean and the Toyota service team were absolutely great! Fast, courteous, and returned a beautifully cleaned and safe car. Great loner car service as well. They were great! Carol Barron, Newbury

Exactly what I was looking for! - Daisybelle

I walked in to Balise Lexus looking for a newer pre-owned RX350. I talked with the sales consultant about what I was looking for, and he assured me he would be on the lookout. Three days later he emailed me that a car had just been turned in. I went right over, and the car was exactly what I was looking for, with lower mileage than I had expected for a 3-year old vehicle. I am now driving that vehicle.

treid to sell me a lemon - ThomasMD

I came to look at at a 2016 lexus SUV. To their credit they let me have the car overnight to try it out. After about 3-4 miles I noticed a hum coming from the engine (transmission) that just got louder and louder over the course of using the car. The salesman acted surprised.. maybe he was, but he didn't seem to want to do anyting about it. After that, there was no way I was going to be able to trust the dealer with another used car.

Routine maintenance - JSB

My vehicle was due for routine maintenance that was supposed to be completed in 90 min but to my surprise was completed in only an hour! I have always been treated very well by this dealership and will continue to do business here.