Easy, no pressure - Steve
This is the second vehicle I have bought from ryan. Bothe were easy and a great experience. Doug worked with me on thy he last purchase a used suburban to come up wi 4thh a deal that would work for me.
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GM Certified Product Specialist
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Great first-time experience with Snell - Brenda
Our search for a truck began with Snell Motors on-line. We found what we were looking for and went to the dealership for a test drive. We were greeted by Konor who walked us through the features of the vehicle and answered all our questions. From test drive to purchase, the entire experience was positive and pleasant. Thanks Konor!
new car - troyp
It was on a Saturday so everything was slow but it was a good experience the wait 2018 Cruz thanks for helping me a new car
Buying experience - Annied63
My salesmen was very friendly, and was not pushy. We told him what we were looking for and helped us. He compared what it would be if we bought used or new. That helped us so much.
Very helpful in getting us the vehicle we wanted. - WALETZKI
We were looking for a specific vehicle. The staff was very helpful in locating the vehicle we wanted and making sure our buying experience was positive.
Sales & Leasing Consultant
Replace Battery - KENT02930
Charlie was GREAT as always. Like the changes that have been made. Saw Alex for a moment. He is always GREAT too. What's with the 25 word minimum?
Great Service & Sales everytime - Enviro-Dyne
The service department is the best in the tristate area. I would recommend calling Jeff or Bob to schedule any of your service needs today!
Great service - LaurieJane
I am impressed with your professional service for us the customers. I am very happy to be part of your service. My car was all washed and cleaned after the engine oil was changed.
Clearly Superior Dealership! - Jayson
In the world we live in today, I did all of my shopping online before coming into the store. I looked all across the northern half of the state in order to find the best deal. I had inquired on different vehicles at SEVERAL dealerships around the Iron Range. They were the quickest to follow up with me, answered all of my questions, and did not push me to come into the dealership "same day". I am beyond satisfied with my experience here.
We didn't feel pressured by the salesman - Missy0913
We bought our daughters first car, after buying it as is the car had some issues and knowing they didn't have to help with the cost or repairs they helped my daughter to make it a pleasant experience for her
Great experience buying a car here - Maximka
Thanks guys! Great work! I could not find a better deal and a better service anywhere else. Keep up the good work . Look forward to work with Mike again.
Refuses to stand behind their incompetent work - Mecoka
Brought my 2009 Tahoe to them and was told I needed a new engine. Had them do the work to the tune of $6,000 and told the engine had a 3 year warranty from GM. Initially they forgot to plug in the transmission module, and got a check engine light on my first drive from the dealership. Now the engine is burning oil and smoking. I've been told that they installed the wrong valve covers and GM won't cover the incorrect dealer install. Nereson refuses to stand behind their work and is telling me their mistake is my problem. This is a very dishonest shop that delivers poor service. I am very disappointed.
Poor Experience - Dave2015buyer
Went to dealership to look at new or demo. Have bought approx. 20 cars in my life, and this was one of my worst experiences. Found a CTS I had interest in. However, in trying to take a little time to think about it and weigh my options, dealership called or emailed me night and day. Once I made my decision to proceed, dealership couldn't care 1 iota about my time and work schedule. It was all about them. When it came time to take delivery of the car, dealership did not want to take time going over the vehicle , which was fairly technical, and glossed over my questions. When I told Tom the GM I was not comfortable with the vehicle because of my lack of complete understanding of it, he responded that if I wasn't going to close on the car right then I must leave and never come back!!! That incredibly rude remark and behavior, together with an apparent disinterest to explain the vehicle fully--but just take my $$$, cost this dealership a sale, as I did have a check from my credit union in my pocket from a loan to pay for the car, plus the title for my trade-in.
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