Brian Holmen - Caring, Comfortable & Professional Experience - Dee

I started the vehicle purchase process by submitting an on-line quote request. Tricia Woitas from Snell Motors responded and I immediately felt comfortable to respond and answer her questions. I was able to share my dislike in the purchase process while also having health issues that limited the amount of time I could spend talking and test driving vehicles. Her correspondence came across as caring and comfortable, yet very professional. She set up an appointment with Brian Holmen who had already reviewed my email correspondence with Tricia, yet sat and spoke with me about my interests, needs, family and more. It took me multiple vehicles and days to test vehicles and make a decision. Brian was so patient, professional and did not push me to make any decision. And, Tricia checked in on me during a couple of my visits. Snell Motors also provided me a great trade-in value that pretty much matched KBB quotes; thus, it was hard to pass that offer and other specials at the time. Brian truly helped take a process that I dislike and find uncomfortable to one that was of care, concern and a true interest in me. He has followed up a couple of times since my purchase just to check in and offer his services, if any questions or concerns arise. Reid Anderson also helped us finalize the financial process. I recommend Snell Motors of Mankato.

Great experience with Maggie Fure - Partsbarry1

Maggie did a fantastic job helping me pick out my new Silverado! I highly recommend her to all my friends & family. And will be back to her for my future purchases.

I'll be back - Sparrow girl

I went to Clements for a specific vehicle i had seen online. Even though i arrived close to closing time, i was still provided service that wasn't rushed. Nate was so helpful. Even though i had to come back the next day, i received way more than i expected. I will be returning for service on both my vehicles.

Got the chevy truck I wanted, Very good employees . - Blacky

Two of your employees Mike Leyva and Kyle Clausen answer all my questions and it went very good, you got two "GOOD" employees. They were very helpful and friendly. They knew their job very well.

Great Service & Sales everytime - Enviro-Dyne

The service department is the best in the tristate area. I would recommend calling Jeff or Bob to schedule any of your service needs today!

Great Service! - Alice Holst

Jeremy and Mitch are great service folks! They listened to what I needed and got it done. They called me as soon as the car was done. Ed is such a pleasant shuttle driver. I needed estimate on couple of body work things and Mark was very helpful. Great service has kept me as a customer for many years and no doubt will do so in the future! Thanks!!

Very nice staff - Gary63

Very friendly staff knew what they were talking about explained everything pretty good gave me a fair price. Also helped me when I wanted accessories for my new truck

We didn't feel pressured by the salesman - Missy0913

We bought our daughters first car, after buying it as is the car had some issues and knowing they didn't have to help with the cost or repairs they helped my daughter to make it a pleasant experience for her

The Straight Dope - Saschnell

Don was our salesman and treated us with respect, politeness and was low pressure. The management was attentive to our requests (we bought used) and very accommodating. Highly recommended.

Low pressure on all 4 tires - Mary B

Didn't think I would need new tires after only 30,000 miles. Jim Hinrichs (sp?) was very pleasant and an excellent driver while taking me home. He deserves a raise!

Refuses to stand behind their incompetent work - Mecoka

Brought my 2009 Tahoe to them and was told I needed a new engine. Had them do the work to the tune of $6,000 and told the engine had a 3 year warranty from GM. Initially they forgot to plug in the transmission module, and got a check engine light on my first drive from the dealership. Now the engine is burning oil and smoking. I've been told that they installed the wrong valve covers and GM won't cover the incorrect dealer install. Nereson refuses to stand behind their work and is telling me their mistake is my problem. This is a very dishonest shop that delivers poor service. I am very disappointed.

Poor Experience - Dave2015buyer

Went to dealership to look at new or demo. Have bought approx. 20 cars in my life, and this was one of my worst experiences. Found a CTS I had interest in. However, in trying to take a little time to think about it and weigh my options, dealership called or emailed me night and day. Once I made my decision to proceed, dealership couldn't care 1 iota about my time and work schedule. It was all about them. When it came time to take delivery of the car, dealership did not want to take time going over the vehicle , which was fairly technical, and glossed over my questions. When I told Tom the GM I was not comfortable with the vehicle because of my lack of complete understanding of it, he responded that if I wasn't going to close on the car right then I must leave and never come back!!! That incredibly rude remark and behavior, together with an apparent disinterest to explain the vehicle fully--but just take my $$$, cost this dealership a sale, as I did have a check from my credit union in my pocket from a loan to pay for the car, plus the title for my trade-in.