Top Sales Industry Performance - Rgblackstock
We had a great experience purchasing our 2018 CR-V EXL online. Our sales team Kristy and Doug were awesome. The trade in was easier than ever before. They had our new car cleaned and ready to go, and finance had our papers ready to sign. . Kristy road with us and demonstrated all the new features of our car, which was time well invested from a customer's point of view.. She answered all of our questions regarding the technology without hesitation. We look forward to doing future business with this sales team and Patty Peck Honda in the future..
Top Reviewed Specialists At This Dealership
Internet Sales and Leasing
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Sales and Leasing
Great buying experience - Tonyaleach76
We have been looking for a vehicle for several months. My husband and I dread the car buying process. Our salesmen, Chicago, was wonderful. He did not pressure us, gave us plenty of time and was very knowledgeable. Thank you!!!!
Good referral - Amywatkins123
They where very helpful....with budgeting my finances and very open and nice....they got me a great offer I couldn't refuse...:-) they have my blessings...thanks
Crooks - dontbuyfrompatpeckhondaripoff
They up the prices on their vehicles and won't give customers anything near what their trade in is valued. Save yourself some time and purchased somewhere else.
Thanks Ms. Boykin for your help - Jadarius9
Ms. Bokin was so friendly and helpful. She takes the time to explain and care about what you are there for. Great service from the guy who work with her also. Forgot his name...
Harold 2017 Touring
Outstanding Experience! - 2010 Z71
Located truck on internet, sent an inquiry and was notified in a timely manner . Teddy scheduled an appointment based on my convenience, when I arrived he had the truck pulled around ready for me to look at; after my inspection,test drive and questions we were able to agree on the deal. It was the easiest , no pressure auto buying experience I have ever had.Teddy it was truly a pleasure dealing with you. Absolutely no hassle hit it out of the park customer service, thanks again Teddy, Drew and Mike.I will be back.
First impression changed - RonaldL
I purchased a 2017 Honda Civic from this dealership on December 1, 2017. I was told by the salesman that the lady that was in charge of the keys had left for the day and that he would get the other key fob and mail it to me on Monday. I asked him to please call me when he mails it on Monday. I did not hear from him on Monday, so I called him on Tuesday December 5, 2017. I talked with the salesman and he informed me that he had mailed the key fob on this day. I have attempted to contact my salesman on at least 12 occasions since that time with no success. I have left a voice mail for him each time to please call me. As of January 1, 2018, I have not recieved a call from him nor have I received the other key fob. I explained the reason for my call to the receptionist on my last call on December 21, 2017 and she transferred me to a voice mail of a general manager. I explained the reason for my call and asked for him to return my call. As of today, I have not received a call from him either. The price of the vehicle included the additional key fob. I do not know if the salesman can track the one sent as I have been unable to contact him. This has to be the worst customer service that I have ever received.
UPDATE: First impressions are usually hard to change, but this company changed my first impression. When it was finally determined that the salesman was not going to return my call, I talked with one of the managers and my problem was handled immediately. I would purchase another vehicle from this company, just not the same salesman.
Avoid at all costs - Jeepkl
Dealer marks up vehicles way above MSRP. Went in to look at a Civic R, and they wanted 9k over MSRP. When others are only marking it up 2k. CHECK OTHER HONDA DEALERS FIRST!
Only reason I'm going 2 stars instead of 1 is that we had a polite sales person.
AGAIN, AVOID AT ALL COSTS!
I purchased a used 2010 Ford F-150. After two weeks I... - tgmisso
I purchased a used 2010 Ford F-150. After two weeks I realized I had a bad battery and rear end issues with the truck. Upon return, I was informed that they were "to busy" to look into my issue and told me to come back 4 days later. I tried to leave the dealership and my truck wouldn't start because of the bad battery. Instead of providing a new battery, they jumped me off and let me leave the lot infuriated.
Bob Boyte Honda
Patty Peck Honda