Great Deal - Kevin
Arnold and Rich was extremely knowledgeable & friendly. He answered all of our questions with honesty & went out of his way to make our purchase a positive experience
Top Reviewed Specialists At This Dealership
Amazing purchase experience! - Speedyburton
After shopping around my local dealers I sent an inquirey to Harchelroad Motors about a new truck they had listed online. I received a response back promptly and all my questions were answered. I then started the process having my trade evaluated and that went smoothly and quickly without even having to visit the dealership. Dilllon was very polite and knowledable. After all the numbers were figured out and settled on we set up a time to purchase the pickup. Upon entering the dealership we had the best customer care,greeted promptly and immediately introduced to Dillon. We checked out the new pickup which was freshly detailed, fueled up, and had all accessories we ordered installed. The pickup was everything that was promised. Then on to the paperwork which took less than 10 minutes thanks to Dillon having everything ready and waiting for us. After paperwork we were given a very informative tutorial on all the vehicles electronic features such as on star, Bluetooth and even the wifi hotspot feature. After they made sure we were comfortable with all the new features and functions of the vehicle we headed home with our new pickup. The whole experience with Harchelroad was amazing and I recommend everyone to go there. They treat you like family, never pushy or in a rush like all the other dealers. They will go above and beyond for the customer, this is how a vehicle buying experience should be!
Sales & Corvette Specialist
Over the top always. - Coach
Customer service is first rate. Whether service or new purchase, the employees make you feel welcome, important and are 100% vested in YOU. Thanks Ben!
Few words - Bizz44
Writing to update my experience. I called Brent and they stood behind their product. Fixed my issues and I am now good to go. I would recommend them to anyone.
Great service! - Matt and Julie Sleister
We had a major issue with our vehicle on a Saturday. It was fixed on Monday already. Neal Gustafson and the service team are #1!
Very good - Mike dale
I enjoyed shopping at midway. The sales lady was very helpful and knowledgeable about the pickup.they have a very good selection to pick from.
Best car buy - Finman1955
The people at roe Buick were some of the friendliest and most knowledgeable and helpful I'm 62 years old and that was the most enjoyable experience of buying a vehicle I have ever had
Great experience - Happy in Mondamin
We had a great experience working with Andrew Srb. We never felt pressured and Andrew listened to our needs and budget. We could not have asked for a better experience. We love our new Acadia.
Amazing - swilkinson0517
I called the day prior and told Them what I was looking for and what I could afford. They called and emailed a couple times with ideas until they finally had one and asked me to come in the following day. My sister,brother in law and I all left purchasing new cars that day.
Can't be trusted - hbkmh
I purchased a 2016 vehicle from Meyer Automotive. After the sale was complete I found out there was no keyfob or second key with the vehicle. In all the years I have purchased a vehicle there has always been a second key and any newer model always came with a keyfob. For this particular model a keyfob is needed to unlock or the alarm will sound if you use only the key. I tried discussing this with my salesperson and with the person I was told was in charge and they refused to help resolve the issue. They either knew it did not have a keyfob and deliberately withheld this information during the negotiation or did not know enough about the vehicle they were selling. Either one should be unacceptable from a dealer. They claim "no bull" but that is exactly what you get. Any person buying a vehicle would have a reasonable expectation to receive a second key and keyfob for models that require it. I will never work with this organization again and recommend that no one else does either. Complete disregard for the customers best interest. They then wanted to charge me over $150 and make me drive back to them (over 75 miles) for a $50 fob that took less than 5 minutes for a local locksmith to program. Eventually they agreed to send me a second key and two fobs with a voucher to have them programmed for $50. Regardless it was not a good experience and highly doubtful one they have learned from. I fully see them doing the same thing in the future. I was also informed after purchase that the vehicle may have been a repo meaning they more than likely got it through auction and made a lot of money on it yet wanted to hassle me for the keyfob issue. I also asked to speak with the owner on three separate occasions and was never allowed that opportunity. Meaning either the owner condones this type of behavior or is oblivious to it and neither of those are acceptable as well. I have grown to hate even looking at my vehicle because it reminds me of this experience and hope to sell it as soon as possible.
You bought it you got it! - Tri Pacer
You bought it you got it is the Bob Spady motto even if it's brand new! It's well worth the drive to go ANYWHERE else, all you will get here is the runaround, it's someone else's fault or it's not our problem. NO SERVICE AFTER THE SALE! BUYERS BEWARE! They will stick it to you with a sneer on their faces. NEVER AGAIN!
It took me 25 mins to find a sales Rep after I walked in... - weckers
It took me 25 mins to find a sales Rep after I walked in the office with sales reps sitting around. I was told and x amount one day and the next day I was told the price was 4k more then the agreement price... they never tried to make it right or honor the price... good luck on getting help and beware of the agreement price!!!!!
Friendly professional service from everyone I had contact... - Droge
Friendly professional service from everyone I had contact with. Salesmen worked hard to find what I wanted in the price range I was looking for and provided good service from beginning to close of the deal. Finance manager was professional and did a good job of explaining forms, etc.