Oil and filter , multi point inspection - PTURLEY26
Your service Saturday the 14th was fast and professional. Your service "writer" did a excellent job. The work was performed 45 minutes than I was told , I also very much like your washing of car, which has not been done at other dealers in Omaha. And having been at many dealerships over my years, your waiting area has always been the best.
Top Reviewed Specialists At This Dealership
Over the top always. - Coach
Customer service is first rate. Whether service or new purchase, the employees make you feel welcome, important and are 100% vested in YOU. Thanks Ben!
Few words - Bizz44
Writing to update my experience. I called Brent and they stood behind their product. Fixed my issues and I am now good to go. I would recommend them to anyone.
Had a great experience. - MSG
Edgar was a good person to work with. Never pushy and with us on car selection. He answered all the questions we had and more.
One of the best! - Jon Wade
I've been a "car guy" since I was a toddler and have done business with many car dealers in my life; Harchelroad's is one of the top two I've ever dealt with, and the other is a BMW dealer. After I decided to sell my M3 and that my next car would be a Corvette I started talking to dealers, and I dealt with a number of them all over the country until I met Dillon Harchelroad. He is by far the most pleasant, most knowledgeable Corvette sales person I've ever met, and I don't give praise lightly. To frame my comments, my boys and I restore classic muscle cars for fun, and we're fussy. We know and appreciate cars inside and out, so it's hard to "snow" us. Harchelroad's is the real deal.
I know I went overboard with questions of Dillon but he never faltered. He was patient and friendly throughout my extended analysis period and always came through with answers to my detailed questions. He even instructed his paint shop spray a color chip for me of their new Sebring Orange color so I could see first hand what it really looked like.
I picked up my 2019 Sebring Orange Corvette Grand Sport a few days ago and I couldn't be happier with my new baby and with my buying experience at Harchelroad's. The car was perfectly prepared and the paperwork was fast and simple. What a breath of fresh air; I'll be a customer for life.
Great Service/Excellent Experience! - Byob
The Sevice Department staff was very personable, well trained, knowledgeable, and efficient from the time I made my appointment to completion of the desired service. The interior drop-off/pick-up lanes,
the counters, and the waiting/TV lounge were well organized, comfortable, and very clean. It was obvious that care and thought about the customer went into staff hiring/training and the design/maintenance of the facility;.
New Yukon - Bwheat99
Sara & Steve were awesome, they made the process of getting into new vehicle very easy. The whole staff is just great to work with. Will continue purchasing our vehicles at this Dealership
First Time Buyer Life Long Cuseomer! - Billie J Trouba
The salesman did not pressure us into buying he just listen to what we needed and found us our Truck at a fair and reasonable price. Everyone was friendly and eager to help will definately reccomend them to anyone!
Amazing - swilkinson0517
I called the day prior and told Them what I was looking for and what I could afford. They called and emailed a couple times with ideas until they finally had one and asked me to come in the following day. My sister,brother in law and I all left purchasing new cars that day.
Can't be trusted - hbkmh
I purchased a 2016 vehicle from Meyer Automotive. After the sale was complete I found out there was no keyfob or second key with the vehicle. In all the years I have purchased a vehicle there has always been a second key and any newer model always came with a keyfob. For this particular model a keyfob is needed to unlock or the alarm will sound if you use only the key. I tried discussing this with my salesperson and with the person I was told was in charge and they refused to help resolve the issue. They either knew it did not have a keyfob and deliberately withheld this information during the negotiation or did not know enough about the vehicle they were selling. Either one should be unacceptable from a dealer. They claim "no bull" but that is exactly what you get. Any person buying a vehicle would have a reasonable expectation to receive a second key and keyfob for models that require it. I will never work with this organization again and recommend that no one else does either. Complete disregard for the customers best interest. They then wanted to charge me over $150 and make me drive back to them (over 75 miles) for a $50 fob that took less than 5 minutes for a local locksmith to program. Eventually they agreed to send me a second key and two fobs with a voucher to have them programmed for $50. Regardless it was not a good experience and highly doubtful one they have learned from. I fully see them doing the same thing in the future. I was also informed after purchase that the vehicle may have been a repo meaning they more than likely got it through auction and made a lot of money on it yet wanted to hassle me for the keyfob issue. I also asked to speak with the owner on three separate occasions and was never allowed that opportunity. Meaning either the owner condones this type of behavior or is oblivious to it and neither of those are acceptable as well. I have grown to hate even looking at my vehicle because it reminds me of this experience and hope to sell it as soon as possible.
You bought it you got it! - Tri Pacer
You bought it you got it is the Bob Spady motto even if it's brand new! It's well worth the drive to go ANYWHERE else, all you will get here is the runaround, it's someone else's fault or it's not our problem. NO SERVICE AFTER THE SALE! BUYERS BEWARE! They will stick it to you with a sneer on their faces. NEVER AGAIN!
It took me 25 mins to find a sales Rep after I walked in... - weckers
It took me 25 mins to find a sales Rep after I walked in the office with sales reps sitting around. I was told and x amount one day and the next day I was told the price was 4k more then the agreement price... they never tried to make it right or honor the price... good luck on getting help and beware of the agreement price!!!!!
Friendly professional service from everyone I had contact... - Droge
Friendly professional service from everyone I had contact with. Salesmen worked hard to find what I wanted in the price range I was looking for and provided good service from beginning to close of the deal. Finance manager was professional and did a good job of explaining forms, etc.