Great dealership - Mahler13
Very helpful and willing to do whatever it takes to make you happy with your decision on a vehicle. Staff is very knowledgeable. I've been going here for my vehicles and plan on coming back whenever I need to.
The Best Dealership Around - KailaT
We would like to thank both Josh and Ryan for another wonderful experience buying another new vehicle from Gregg Young Chrysler, Jeep, Ram, Dodge. We love our new vehicle and are very blessed to be able to continue doing business with such kind and caring professionals at the Gregg Young Grand Island location. Thank you for always giving our family a wonderful deal and a wonderful experience. God bless you all.
Top Reviewed Specialists At This Dealership
Customer service still alive & well in Hastings! - Tri Pacer
I bought an old truck from Great Plains and they went out of their way to make me feel like I was buying a $65K pickup! The price was good and the service was great, kind of "old school" where a handshake actually means something. I talked to Tony on the phone many times and he sent me pics and things were better than described, how often does that happen! If they treat you this good with an old truck I can't imagine how good it would be with a new one! I will be back. THANKS!
Great Service and Personal - Famil0316
We really enjoyed this company and they did a great job on keeping us update on when our vehicle was due for service. and updates.
AMAZING!!! - Amy Barnes
We have bought cars from Woodhouse and we xontiue to go back. We had a recall on my brand new jeep. So they delivered a new to me. Im 200 miles away. I will go back for sure
Hansel Morrow - Bassmaster
Hansel took care of me, helped me pick out my Ram and got me a great deal! Hansel was Awesome! Ask for Hansel fir sure
Service dept is a joke at the Bellevue location - sloane123
I took my tire in yesterday 12/26/17 as it was flat. They told me it was not repairable as the side wall had a tear in it and it would cost $242.30 to replace. I took the tire and found a cheaper tire at All Star Tires in Council Bluffs. I dropped my car off this morning and its already done and All Star tires was nice enough to check the tire and noticed that it was patchable and its costing me $18.79. Thank god for honest people and I can tell you All Star tire will be getting my business from now on. Once my lease is up on this Dodge Journey I can assure you I will NEVER buy or LEASE another vehicle from Baxter again! I had bought vehicles from them in the past and I will no longer be doing business with dishonest people. So way to go Baxter for losing not just my business but my family's business as we have all bought vehicles from you.
Dealer did the right thing - Zach0188
Originally my Ram rear bumper was scratched at this dealership. The dealership ultimately replaced the rear bumper at no cost. I am pleased with the experience and recommend this store for future business.
New Ram - Nenergal
I bought my new Ram 1500 from Janssen Chrysler Jeep Dodge in North Platte. I was treated great and they found the exact truck I wanted. Great to work with and very friendly salesman. Ben and Terry helped me and went beyond what I EXPECTED!
Deal....sorry.....no Deal, the old bait and switch. - CraigM
I called about 2017 Dodge Grand Caravan with 5200 miles they had advertised. They had it all ready to go when I got there. Warmed up and in the garage. We looked it over with the salesman and then out for the drive as they looked over our trade.
We made the deal with the sales manager and salesman, shook hands and filled out the stuff for our financing. All good.
Then bam, SORRY if you want that used van it will be $2000 more. That one looks the same as the otherone and it also has 5200 miles but its $2000 more.
"You can leave mad but I don't want you to hate us" but we need $2000 more than the deal you just made and shook hands on.
Crappy, what ever happened to shaking hands and a man's word. Stand behind your deal.
If I would have read the reviews from the last week or two I would not have even went there. Looks like they have had a rough couple weeks. Stupid me.
Lied and we're dishonest - DJ071
Lied to me about waiting for a manager and then lied to me saying they didn't want a trade for the vehicle I was interested in. Called back and talked to the next level manager and was told they sold the truck over the phone 30 minutes earlier - when I was waiting for them to call me back. I was ready to drive to the dealership but now I would not recommend them and won't buy from them. Dishonest business practice, if they lie about something this simple what else are they hiding?
Poor communication and problem solving - kcspotless
10 hours from our home, pulling a 17,000 lb load with our horses, in our nearly-new Ram 3500 broke down on us about 80 miles south of Chadron, and we had it towed to the Chadron Dodge location. The truck sat for two days at their location before the service department met our request to have the diagnostics run so we would know what error codes were showing. We were patient, up until about week 2, even though the service dept had poor communication - unwilling to provide us updates on our truck that had been with them for almost three weeks.
Almost three weeks after the truck arrived at Chadron Dodge, I shared the error codes with a local Ram service tech near my hometown in Des Moines, IA. The tech said it could only be two things, one of those being the engine control module. The very next day I spoke with Greg at Chadron. He said they had figured out what was wrong with the truck, and that it needed the exact part that the tech from Des Moines had told me (engine control module). So, here I have one tech that I talked with for 10 minutes, that had not ever seen the truck, and tells me what the problem is. And I have another tech/service team that it takes almost three weeks to figure it out. So frustrating!
We also discovered the notes that had been shared between the Tech at Chadron Dodge and the Chrysler engineers - very poor and appeared that the tech was doing very little to get the truck fixed in a reasonable time. To us, 15 working days, with the truck in the possession was an unacceptable amount of time for the issue to be corrected.
Just the same old snake oil salesmen.. - joe buyer
Found a car on their website ( I live a long way from the dealership ), and responded to their "get your e-price" solicitation on the web page. I had to give them my name and contact information to ask a question about the e-price and their doc fees.
They promptly responded about their doc fee but gave no info about my e-price. I sent them another email and when they responded, the "e-price" was the same price as posted on their website originally..
So the e-price enticement is just a scam to get my contact information...not to offer me a better price..
Too bad some of these car sellers are dinosaurs who don't realize the world has changed. The customer now has access to dealers all across America, not just down the street. Cars can be sold over the internet and delivered to your doorstep.
If I am going do drive several hours to look at / buy a car, they have one shot at getting my business. IF they play games with me over the internet at the start, how can feel they will be honest with me when they know I have invested my time to drive many miles and hours to their dealership?
There are many other choices for dealerships....pick one who doesn't play games.
Spadys searched for about 7 months to find me the vehicle... - carlover402
Spadys searched for about 7 months to find me the vehicle I wanted. No one else in town was willing to offer so much support without a confirmed sale. Spadys won me over and I will return the next time I purchase a vehicle.
Thanks for all the assistance Jesse!
I recommend www.philspady.com/
best dealer in norfolk - husker01
they gave me a best price and helped me get a great car thanks for your help guys this the best dealership in Norfolk nebrask
Services were fine but didnt like when I bought the truck... - bgronewoller
Services were fine but didnt like when I bought the truck all the extra things that were tryed to put on without explaining what the cost of thoughs things were. It put my payment higher then I wanted and I felt it was sneeky and wrong.
Gregg Young Chrysler Dodge Jeep Ram