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Low pressure sales but good communication with salesman.... - dougandsally
Low pressure sales but good communication with salesman. Found the pickup I wanted close to the price range I wanted. All the people I worked with were friendly and knowledgeable.
Trusted this dealer enough to ask questions via... - derekbruemmer
Trusted this dealer enough to ask questions via telephone. Asked if the vehicle had been smoked in, asked for it in writing, and was straight lied to. When we got the vehicle, it was very obvious an ionizer was used to cover something up and we were not told why. Within a week, the smoke smell came through. The dealer will not return phone calls and no longer cared about me as a customer. I do not recommend working with them.
I live in Elkhorn, NE, and in no way is Crete the most... - jschott2007
I live in Elkhorn, NE, and in no way is Crete the most convenient option on where to purchase a new vehicle. But after talking with Kody Spano from Sid Dillon, working with him through negotiations on my trade-in and the price of a 2020 Ram 1500, I had a hard time continuing to look elsewhere. Kody was the most responsive, straight-forward, transparent, and easiest salesperson I've worked with through my vehicle-purchasing experience. I was dealing with multiple dealerships when I reached out Sid Dillon. They quickly gave me the right deal, an honest approach, and were swift to get the deal done once we agreed. Even when we started the paperwork, which generally seems to drag on for hours to complete for just some simple signatures, I was in and out within an hours. So thank you to Kody Spano and Ben from the Finance team. I can't recommend them enough.
Once again, had a great experience buying my new truck!... - JD
Once again, had a great experience buying my new truck! Sales guy was wonderful and tried very hard to get us in an out as quick and painless as possible.
Best place to buy and have service work done. - RamTruck
Columbus Motor Company is a great place to buy a vehicle from. They are great to work with and their is no pressure. They are very straight forward and easy going. Also there service is great and they stand behind there work.
Purchase a new Truck during a pandemic - Mark in Plattsmouth NE
While a new truck was not a must have during a global pandemic, I had already planned on purchasing one and wanted to support local Plattsmouth businesses working through these crazy times. The Gregg Young team was a pleasure to work with and Bill Merrill provided us with a great deal for my new diesel RAM 1500. The process was careful to make this easy and comply with the social distancing guidelines – nearly everything was done on the phone or through email. They even offered to deliver the truck to my house and finish the paperwork on the tailgate. I did make a trip to the dealer to see and test drive the truck, and they fully supported my use of gloves, wiped down surfaces and practiced distancing. Like most dealers, they offered several additional options, but when I opted out there was no pressure. I love my new truck and I encourage everyone thinking of buying a Chevy, Dodge or Ram, to support our local dealer first.
Vern is Great!!! - Wolfedeb1313
Vern made my car shopping experience easy, and fun. Vern did everything I asked him to do for me.
I purchased my previous car from Baxter, I will buy my next car from Baxter.
First of all Woodhouse is the only place to purchase a... - sckofoed65
First of all Woodhouse is the only place to purchase a new vehicle in NE! Tim Fancher is our guy and he is amazing! He puts up with my husband-who is not an easy negotiator at all! But we always leave feeling like we got the best deal possible! Tim Fancher makes that happen! We had a great conversation with Gary Combs on accessories and he is so knowledgeable! And lastly Jeremy McCallum is amazing when it comes to financial services and just wrapping up everything with your new purchase!! We are life long customers of Woodhouse and they seriously are the only place to go!! Thank you Tim Fancher, Gary Combs and Jeremy McCallum for making the process so easy! Even during COVID we felt very safe and comfortable making the trip from Omaha up to Woodhouse in Blair! Highly recommend going to see them! You will not be sorry!!! Can't wait till the new Wranglers come out with the V8's--we will be back then!!! Excellent services, prices and people to deal with!!
I have received impeccable service from Baxter and would... - annabellebolek
I have received impeccable service from Baxter and would definitely recommend them to anyone looking for a used or new vehicle! One person specifically that has been a big help and is really kind is Jamie Pellan at the La Vista location!
Ongoing awful expierence. Bought a car in 2017 with "no... - kylekloke1993
Ongoing awful expierence. Bought a car in 2017 with "no problems". Within 5 months it had a catastrophic transmission failure. This cost me over $2000 out of pocket to fix. A year later the exact same issue happened again, transmission blew up. Luckily it was under warranty from the first fix, but still a major hassle. Less than a year later, it blows up AGAIN. Same part, same problem. It was not under warranty this time, so I paid yet another $2000 to get it fixed. This is 3 transmission failures in 3 years costing me well over $4000 out of pocket. I've talked and talked with so many people at Ford and they all give me the same answer, "We are so sorry and we understand your frustration but there is nothing at all we can do to help you". I can't even describe how victimized i feel. Thanks a lot, Ford.
Poor customer service - Firebock
They will sell you the wrong parts, they then won’t take a return of said wrong part. Customer service is poor and gets argumentative with the customer. Save yourself the headache drive somewhere else or order online.
I got my truck serviced and tires rotated. The tech... - sanchezgreg1325
I got my truck serviced and tires rotated. The tech didn’t install the hub caps on correctly. All where lost within 4 miles. Went back to the dealership and got the run around. GM told me he didn’t have to replace them. His comment was “how do I know they weren’t stolen?” Really? I will never use this dealership again. Sad how customer service is these days. By the way now I have to purchase $210 for new ones.
best dealer in norfolk - husker01
they gave me a best price and helped me get a great car thanks for your help guys this the best dealership in Norfolk nebrask
Customer service still alive & well in Hastings! - Tri Pacer
I bought an old truck from Great Plains and they went out of their way to make me feel like I was buying a $65K pickup! The price was good and the service was great, kind of "old school" where a handshake actually means something. I talked to Tony on the phone many times and he sent me pics and things were better than described, how often does that happen! If they treat you this good with an old truck I can't imagine how good it would be with a new one! I will be back. THANKS!
New Ram - Nenergal
I bought my new Ram 1500 from Janssen Chrysler Jeep Dodge in North Platte. I was treated great and they found the exact truck I wanted. Great to work with and very friendly salesman. Ben and Terry helped me and went beyond what I EXPECTED!
Amazing customer service and Integrity - Edward
The car dealer here is amazing. I strongly suggest you to find the Trevor Kurtzhal, this guy can give you the perfect service and very specific car instruction.