Such a great experience - MandiM
Shaunelle made the buying process so comfortable and enjoyable. No pressure sales and a service warranty that no one can beat. Definitely would recommend to my friends and family.
Top Reviewed Specialists At This Dealership
Pleasant - 881969
Nice and calm sales people . They have me time to look.When I decided on my purchase,they were very straightforward with price negotiations I was happy with our deal.Also ,it was after 7,past business hours.It says a lot! Also gave me choice to turn in at 30 days,if not like.
Sales and Leasing Consultant
Sales and Leasing Professional
Amazing customer service and Integrity - Edward
The car dealer here is amazing. I strongly suggest you to find the Trevor Kurtzhal, this guy can give you the perfect service and very specific car instruction.
AMAZING!!! - Amy Barnes
We have bought cars from Woodhouse and we xontiue to go back. We had a recall on my brand new jeep. So they delivered a new to me. Im 200 miles away. I will go back for sure
My New Journey - AWestie
Josh is a great salesman and was awesome at finding exactly what would work best for my 5 kids and I. Plus amaxing gas mileage and my favorite part is its safe!! I love my new Journey!
Fantastic - Rvoshell
Never had any place treat me better. Many thumbs up!! The inventory choose was plentiful and they had exactly what we were looking for in stock.
Patient, Knowledgeable and Courteous - Mama Cheetah
I went into this dealership not knowing exactly what I was looking for. They let me take vehicles home to show my husband as it is difficult for him to get away from work. When we found the vehicle we wanted, the purchase process was smooth and quick. Thank you Baxter!
Refused Us Service - Add,zasd2
Ross, the a”manager” REFUSED to let us even look inside of a Jeep because we had a salesman from the Baxter Bellevue store with us. We came with money in hand and wanted to buy a Jeep THAT DAY. CASH IN HAND. Horrible customer service. I was so embarrassed and incredibly offended
excellent customer service - chevy
Brogan was an amazing salesperson. Did not pressure us at all. Listened to what we wanted in a vehicle. We are very pleased with the service we received from Brogan. Kyle was very helpful with the finance part also.
Avoid this dealer for used vehicles - J D
I purchased a pre owned F150 from this dealership. I live 3 hours away and found the vehicle online. The salesperson failed to disclose serveral issues with it before I traveled there. There was a prominent rust spot on the front edge of the door that was not identifed in pictures and the general condition wasn't as advertised. My culpability began when I decided to purchase the truck anyway. Unfortunately, there was a rear differential leak that was covered up that I discovered shortly after purchase and then a cooling system leak that most likely had been there as well. I also discovered a tear in the driver seat that had been put together with some light thread that I didn't catch during my inspection which opened up and I had to repair. In addition, there was also a missing latch on the center console. The latch cannot be replaced alone; an entire new console must be ordered for about $250. After 2 months, I have contacted the dealer and told them about the many issues and expressed a desire to trade the vehicle back in (after all, I had now paid for all the fixes). They were happy to make me an offer for a trade $4K less than what I paid, exclusive of all the pepairs I'd already made (as well as another round of document fees). I made a hasty decision purchasing this truck, but my pain should be your gain. Unless you are a mechanic or have an independent mechanic inspect your potential purchase, I would avoid buying a used vehicle from this dealership at all costs. There is no doubt in my mind that this is the epiomy of a crooked dealer.
Honest and trust worthy! - 12345qwert
This is my second purchase from PRO and won't be the last! Corey and his team went above and beyond and made the buying transaction quick and easy!
Shopping for new vehicle - Unhappy
My wife and I were looking to buy a new truck and wanted to give Ram the first opportunity. I can say I was extremely disappointed when we walked the lot and then the showroom floor this evening and was never helped or even greeted by the sales staff. I guess Woodhouse will start to get our business. Unfortunate because we have bought and leased multiple vehicles from Baxter. I guess the customer is not the top concern for Baxter.
Just the same old snake oil salesmen.. - joe buyer
Found a car on their website ( I live a long way from the dealership ), and responded to their "get your e-price" solicitation on the web page. I had to give them my name and contact information to ask a question about the e-price and their doc fees.
They promptly responded about their doc fee but gave no info about my e-price. I sent them another email and when they responded, the "e-price" was the same price as posted on their website originally..
So the e-price enticement is just a scam to get my contact information...not to offer me a better price..
Too bad some of these car sellers are dinosaurs who don't realize the world has changed. The customer now has access to dealers all across America, not just down the street. Cars can be sold over the internet and delivered to your doorstep.
If I am going do drive several hours to look at / buy a car, they have one shot at getting my business. IF they play games with me over the internet at the start, how can feel they will be honest with me when they know I have invested my time to drive many miles and hours to their dealership?
There are many other choices for dealerships....pick one who doesn't play games.
Poor communication and problem solving - kcspotless
10 hours from our home, pulling a 17,000 lb load with our horses, in our nearly-new Ram 3500 broke down on us about 80 miles south of Chadron, and we had it towed to the Chadron Dodge location. The truck sat for two days at their location before the service department met our request to have the diagnostics run so we would know what error codes were showing. We were patient, up until about week 2, even though the service dept had poor communication - unwilling to provide us updates on our truck that had been with them for almost three weeks.
Almost three weeks after the truck arrived at Chadron Dodge, I shared the error codes with a local Ram service tech near my hometown in Des Moines, IA. The tech said it could only be two things, one of those being the engine control module. The very next day I spoke with Greg at Chadron. He said they had figured out what was wrong with the truck, and that it needed the exact part that the tech from Des Moines had told me (engine control module). So, here I have one tech that I talked with for 10 minutes, that had not ever seen the truck, and tells me what the problem is. And I have another tech/service team that it takes almost three weeks to figure it out. So frustrating!
We also discovered the notes that had been shared between the Tech at Chadron Dodge and the Chrysler engineers - very poor and appeared that the tech was doing very little to get the truck fixed in a reasonable time. To us, 15 working days, with the truck in the possession was an unacceptable amount of time for the issue to be corrected.
best dealer in norfolk - husker01
they gave me a best price and helped me get a great car thanks for your help guys this the best dealership in Norfolk nebrask
Customer service still alive & well in Hastings! - Tri Pacer
I bought an old truck from Great Plains and they went out of their way to make me feel like I was buying a $65K pickup! The price was good and the service was great, kind of "old school" where a handshake actually means something. I talked to Tony on the phone many times and he sent me pics and things were better than described, how often does that happen! If they treat you this good with an old truck I can't imagine how good it would be with a new one! I will be back. THANKS!
New Ram - Nenergal
I bought my new Ram 1500 from Janssen Chrysler Jeep Dodge in North Platte. I was treated great and they found the exact truck I wanted. Great to work with and very friendly salesman. Ben and Terry helped me and went beyond what I EXPECTED!
Gene Steffy Chrysler Jeep Dodge RAM
Columbus Motor Company