Sweet Deal - Havapom Mom
Ed Steffy and Kathy G worked together to get me in the 2015 Jeep Grand Cherokee Lmtd. This was a return team effort that left me very happy driving the Deep Cherry ride home. Kathy worked hard to find me the best financing rate and was very thoughtful of my particular needs. Ed is very easy to work with and is knowledgeable about the products he sells. Both did everything they could to provide me with support after the sale short of giving me their home phone numbers. Wink. I appreciate the honesty and integrity that goes with the Gene Steffy dealership!
Top Reviewed Specialists At This Dealership
Very smooth transaction - Jeeplovers2
Everything was fine. Smooth uneventful trade. Got just the vehicle we wanted, fun knowledgeable staff. Very clean professional facility. Glad to have this dealership in our community.
Sales and Leasing Consultant
Sales and Leasing Professional
Great Place - Eroe
Mark went the extra mile to make sure I got the car I was interesteded in for a price I could afford. Helpful and friendly staff.
New Ram - Nenergal
I bought my new Ram 1500 from Janssen Chrysler Jeep Dodge in North Platte. I was treated great and they found the exact truck I wanted. Great to work with and very friendly salesman. Ben and Terry helped me and went beyond what I EXPECTED!
Amazing customer service and Integrity - Edward
The car dealer here is amazing. I strongly suggest you to find the Trevor Kurtzhal, this guy can give you the perfect service and very specific car instruction.
Good service on my Jeep - Linda
Service was good. Service area made time to get my Jeep in on my day off and didn’t take long at all. Great job service area
AMAZING!!! - Amy Barnes
We have bought cars from Woodhouse and we xontiue to go back. We had a recall on my brand new jeep. So they delivered a new to me. Im 200 miles away. I will go back for sure
Best dealership service I have ever had! - Mayhemanda
Brad Engelke - is hands down the best service advisor through a dealership I have ever had! I have had to visit the service center 4x now for faulty FIAT gas tank nonsense. Not only was my vehicle repaired as requested, of course, but Brad always kept me up to date with notifications and answered every question I had. He left me feeling very assured that my car would be taken care of by the best of the Baxter team. Brad is very polite, professional and respectful. All of which left me feeling satisfied and confident. Having him as my service advisor is a luxury when it comes to dealing with dealerships and spotty customer service. He has ensured my return as a repeat customer with this company. Thanks for all your hard work Brad!!
MUST GO SEE SEBASTIAN!!!! - Jeepgirl
Sebastian is Hands down the best salesman I have ever worked with and I actually have family at other dealerships.
He was incredibly kind, respectful, very knowledgeable and made me laugh!
When I came back to the dealership he greeted me with a huge smile and a hug! He is the BEST!!
I HIGHLY recommend him and will send anyone to him
Avoid this dealer for used vehicles - J D
I purchased a pre owned F150 from this dealership. I live 3 hours away and found the vehicle online. The salesperson failed to disclose serveral issues with it before I traveled there. There was a prominent rust spot on the front edge of the door that was not identifed in pictures and the general condition wasn't as advertised. My culpability began when I decided to purchase the truck anyway. Unfortunately, there was a rear differential leak that was covered up that I discovered shortly after purchase and then a cooling system leak that most likely had been there as well. I also discovered a tear in the driver seat that had been put together with some light thread that I didn't catch during my inspection which opened up and I had to repair. In addition, there was also a missing latch on the center console. The latch cannot be replaced alone; an entire new console must be ordered for about $250. After 2 months, I have contacted the dealer and told them about the many issues and expressed a desire to trade the vehicle back in (after all, I had now paid for all the fixes). They were happy to make me an offer for a trade $4K less than what I paid, exclusive of all the pepairs I'd already made (as well as another round of document fees). I made a hasty decision purchasing this truck, but my pain should be your gain. Unless you are a mechanic or have an independent mechanic inspect your potential purchase, I would avoid buying a used vehicle from this dealership at all costs. There is no doubt in my mind that this is the epiomy of a crooked dealer.
Quick, easy and friendly - Zcarguy22
When I went in there they were quick and easy. Nice people to work with, very friendly to be honest. I would recommend going through them from now on. Nothing bad to say!
Honest and trust worthy! - 12345qwert
This is my second purchase from PRO and won't be the last! Corey and his team went above and beyond and made the buying transaction quick and easy!
Three days later... - wes420
Made an appointment to have a Dodge Stratus looked at on a Wednesday at 9 am. Got call at about 5 pm saying they wouldn't be able to get to it until thursday. No big deal. Thursday at 5pm haven;t heard anything so I decide to call them. Says can't get to it until Friday morning. I made an appointment because I had weekend travel plans and figured (with an appointment) it would have been done being looked at by at least the weekend. They weren't even repairing anything, just diagnosing problem. Took them three days, so I expressed my thoughts to my advisor, Bill Alvarez, about not paying for diagnosis. TOld me there was nothing he could do about that. Later agreed to 50 dollar coupon. When my girlfriend went to pick up her car, they tried making her pay full price until I stopped what I was doing and sent her screenshots of conversation with Bill. After they saw that, they refused to let her car go as there was no cashier, even though they had told me we could pick car up until 8 pm. She ended up not paying anything. I asked her to get a copy of diagnosis and they flat out refused. Then I texted Bill again and asked if I could get that and he too, refused that simple request. Finally on Monday, BIll texts asking for my email so he can send me diagnosis. Ended up with what we needed and a huge discount, but the overall experience should NOT have been this much of a headache. WIll not step foot at your dealership ever again.
Poor communication and problem solving - kcspotless
10 hours from our home, pulling a 17,000 lb load with our horses, in our nearly-new Ram 3500 broke down on us about 80 miles south of Chadron, and we had it towed to the Chadron Dodge location. The truck sat for two days at their location before the service department met our request to have the diagnostics run so we would know what error codes were showing. We were patient, up until about week 2, even though the service dept had poor communication - unwilling to provide us updates on our truck that had been with them for almost three weeks.
Almost three weeks after the truck arrived at Chadron Dodge, I shared the error codes with a local Ram service tech near my hometown in Des Moines, IA. The tech said it could only be two things, one of those being the engine control module. The very next day I spoke with Greg at Chadron. He said they had figured out what was wrong with the truck, and that it needed the exact part that the tech from Des Moines had told me (engine control module). So, here I have one tech that I talked with for 10 minutes, that had not ever seen the truck, and tells me what the problem is. And I have another tech/service team that it takes almost three weeks to figure it out. So frustrating!
We also discovered the notes that had been shared between the Tech at Chadron Dodge and the Chrysler engineers - very poor and appeared that the tech was doing very little to get the truck fixed in a reasonable time. To us, 15 working days, with the truck in the possession was an unacceptable amount of time for the issue to be corrected.
Just the same old snake oil salesmen.. - joe buyer
Found a car on their website ( I live a long way from the dealership ), and responded to their "get your e-price" solicitation on the web page. I had to give them my name and contact information to ask a question about the e-price and their doc fees.
They promptly responded about their doc fee but gave no info about my e-price. I sent them another email and when they responded, the "e-price" was the same price as posted on their website originally..
So the e-price enticement is just a scam to get my contact information...not to offer me a better price..
Too bad some of these car sellers are dinosaurs who don't realize the world has changed. The customer now has access to dealers all across America, not just down the street. Cars can be sold over the internet and delivered to your doorstep.
If I am going do drive several hours to look at / buy a car, they have one shot at getting my business. IF they play games with me over the internet at the start, how can feel they will be honest with me when they know I have invested my time to drive many miles and hours to their dealership?
There are many other choices for dealerships....pick one who doesn't play games.
best dealer in norfolk - husker01
they gave me a best price and helped me get a great car thanks for your help guys this the best dealership in Norfolk nebrask
Customer service still alive & well in Hastings! - Tri Pacer
I bought an old truck from Great Plains and they went out of their way to make me feel like I was buying a $65K pickup! The price was good and the service was great, kind of "old school" where a handshake actually means something. I talked to Tony on the phone many times and he sent me pics and things were better than described, how often does that happen! If they treat you this good with an old truck I can't imagine how good it would be with a new one! I will be back. THANKS!
Columbus Motor Company