Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
we had bought a previous vehicle at dover honda using... - poro107101
we had bought a previous vehicle at dover honda using paula as our sales person. she did such an excellent job, that we returned to the dealership to purchase a new car. prior to our visit we had contacted paula and made an appointment. it was like rekindling an old friendship, paula was completely prepared , extremely knowledgeable, kind , patient and thorough. she also had kris present to assist us--- he was very effective, and personable.. well done. your dealership is outstanding and we always tell our friends about your super service. peter and kathy o'rourke
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Tim Raymond was very helpful throughout the entire time... - DNCLAIRE
Tim Raymond was very helpful throughout the entire time we were there
trying to decide on a car. He offered every detail and asked us to come back at
our oonvenience to go over certain details that our CVR offers that were new to us.
Great experience! Zack, the salesman, was knowledgeable,... - Sean
Great experience! Zack, the salesman, was knowledgeable, courteous, and not pushy or aggressive. I would go back and have already encouragedfriends and family to Rockingham.
Guest Relations Coordinator
I was in the market for a safe and reliable SUV. Ron at... - gpothier
I was in the market for a safe and reliable SUV. Ron at Peters was amazing and super helpful, and did everything to help me!
The service was great. The person I worked with was very... - Bg7434
The service was great. The person I worked with was very professional and kept me informed what was going with my car. I would not hesitate to use this dealership again
Had a very pleasant experience. There was zero pressure... - jaxxon1967
Had a very pleasant experience. There was zero pressure from anyone I dealt with. I was in & out in about 2 hours with the truck I wanted.
We went to look at a used Honda. While Sabrina was... - CleverCanine
We went to look at a used Honda. While Sabrina was personable, she was not very knowledgeable, and repeatedly gave us conflicting information about warranties and policies.
Our biggest issue with this interaction was that she repeatedly assured us that the "Certified Used" warranty offered through the dealership was "the same thing" as the Honda Certified Pre-Owned warranty, because "Honda doesn't do warranties, they just do financials." This did not sound right to me at the time, but she insisted, and said that they had to pay Honda to have it certified, so it was definitely certified (which was also contradictory to her other statement). I resolved to research on my own before making a decision.
We ended up really liking the car, so took it to our mechanic to have him check it out (overkill for a truly certified vehicle, but we wanted to be sure). While waiting for our mechanic to finish, I researched the warranty thing and clarified that of course Honda *does* do their own certified pre-owned vehicles and that the Fenton in-house used warranty is not the same thing at all.
Despite the issues with the salesperson, we decided to buy the car. When we returned to the dealership, they went through every single smarmy dealer cliché there is. It would have been funny if it weren't so annoying and pointless. Additionally, Sabrina and her manager both repeatedly lied to our faces and denied things they had clearly stated as fact earlier in the day.
The offer we made and the price we would have agreed to were reflective of the price of the vehicle *without* the Honda Certified Pre-Owned warranty. Honda of Keene still wanted to charge actual Honda certified prices, so we walked away.
Even in the current crazy car market, that vehicle sat on the lot for at least two months.
The experience we had at Honda of Keene was unpleasant and dishonest enough that it put us off ever even entertaining the thought of purchasing a vehicle from any of the many Fenton dealerships again, which is unfortunate because they are the closest.
Watch tires when you buy a brand new car.I had 2019... - Amhclean
Watch tires when you buy a brand new car.
I had 2019 tires on a 2020 brand new car
Told I needed new tires at 14759 miles
Tire place told me that they probably placed leased tires on this car. Graponae denied this.
In New Hampshire
General Sales Manager