Great, friendly team. No friction, little salesmanship. - CarBuyer8991
I had a great time working with Joey, Jamie, Jeff, and Jill at Rockingham. They were straightforward, clear, efficient. They clearly valued what kind of experience we had, and worked really hard to make things easy for us. They were clear about what they could and couldn't offer, found us a great competitive rate for our loan, stayed late to finish things up on our sale, and worked to find a warranty solution that worked for us. Great team, great attitude, great people.
I will definitely be looking to Rockingham Honda again when we are looking for our next vehicle.
Top Reviewed Specialists At This Dealership
Honda Sales Professional
They went way beyond what I expected - Rich P
My sales person ( Ron Harrison) was knowledgeable , not pushy and very patient . As soon as Jon Koresky understood my goals with respect to finance , he came back with a payment plan that exceeded my expectations . I bought the car i wanted , and left feeling excited , knowing i made the right decision . This was BY FAR the best car buying experience i have had .
Honda Product Specialist
Excellent service - Sophiet
I was helped immediately as I walked in, friendly staff, Morgan knew exactly what I was looking for and guided me through my car l lease. There was some waiting, but from what I understand, there is always some waitin* when buying a car.
Sales & Leasing Consultant
Sales & Leasing Sr. Consultant
Knowledgeable and friendly - lcmurray023
All of the staff were friendly, helpful, and explained everything well. They did a great job, called as they said they would, and had a great turnaround on my vehicle
Just bought Honda #6 from Gerrish - Deanna A Rounds
I have bought 6 Hondas - one used Accord and 5 new Civics from Gerrish. Steve sold them all to me and I have never been treated so well by any dealership which is obvious since I have gone back so often. I get treated well in the service department and have always been happy with their work and professionalism. I would absolutely recommend this dealership for sales and services!
Awesome Experience - W1ld1
My wife totaled her car a couple years back. We needed a vehicle and their prices came up as competitive. The no haggle policy allowed us to focus on our needs rather than price, which was extremely fair from researching a half dozen of the same vehicles. Angela was great. We got a great car with a great financing offer and it was as painless a process as I've ever had. Knowledgeable associates, friendly dealership atmosphere, solid price. I recommend it.
purchasing a 2018 Honda CRV with Larry Gilmet - Equine101mjg
Thanks to our sales associate; Larry Gilmet;this has been the best experience in purchasing a new vehicle ! Larry Gilmet was extremely patient ! I had been working with him since December 2017! I was on the fence over the prospect of a car payment.He would check in during the last 6 months; he was never intrusive, always kind ,soft- spoken and knowledgeable. Never pushy and always very professional !!!!. I knew if I was to buy a new car, he would be the the one to sell it. So when my current 2007 Honda was starting to cost more in repairs than a car payment, I got financed and now the proud owner of a 2018 Honda CRV . could not be happier ! Larry took a great amount of time with teaching us about all points of the car. I cannot say enough about his expertise and ability to teach and willingness to make time for us. This is my 4th Honda and they have been most reliable and safe, This is the first time I purchased a car from Honda of Keene, Larry Gilmet is a 5 star rep. that Honda can be honored to have as their employee. I also need to name Dan as an incredible financial administrator. especially with the details of knowing what to do when we could not find our title and listed the incorrect financial institution who financed my trade in ; He still made the deal happen as planned on the stated date of delivery. Amazing work, amazing team ! Sincerely Mary G.
Go to a different ford dealer for repair - Berlin Ford is xxxx
Highly recommend going ANYWHERE ELSE but to Berlin City Ford. If you go in for a warranty call it seems to be a massive inconvenience for them they have no problem trying to talk down to you and make is sound like your going to be paying regardless of the warranty. I have had the truck for 8 days. The second day I loaded my motorcycle and some gear totaling 500-700LB in the bed "2016 f150", and drove about 500 miles this way. The hole time having the cab, steering wheel shake at 75-85mph. driving state to state with racing gear and the bike in the bed is why i purchased the truck so the cab shaking is a big deal. After that i drove 1500 miles in 3 days with no load and no shake so this is steering me away from tire balance and the tires are new. In addition I'v also had the keys locked in the ignition for some unknown reason. Talking with mechanic he seem to be knowledgeable, respectful and professional. However the people in the "front" of service are the exact opposite. Went in Monday to set something up. at this time they couldn't tell me if they had a vehicle for me while the truck was in the shop, so it was scheduled for Wednesday and they would call me Tuesday to let me know. They did call Tuesday then put me on hold for good 10min then asked me what i wanted i told them and put me on hold again. sure enough this just ended up in a loop of holding and asking me what i want and hold again. After work went in Tuesday, still couldn't tell me if a vehicle was going to be available but it went down hill from there. The girl behind the counter didn't seem to know anything about what she was suppose to be doing and tried to make every issue with the vehicle sound like my fault and problem. " if we feel you truck is rough or any dirt underneath it they will be charging me $115/hr. also if we feel this inst a warranty you will be paying for the loaner vehicle." The issue of my fully warranty covered Ford vehicle didn't seem to matter to this ford, one way or another, they made it sounds like I'd walking out with a large bill. While her 5yr daughter was typing in the information into the computer she asked me how they're supposed to test the problem with cab shake because of the 500-700lb, how is this my problem? Then she turn and ask the tech if F150 can even handle 500lb in the bed trying to make it my problem again. The ladies behind the counter work on complete incompetence of the vehicle they're suppose to support and after asking people whats wrong with the ford dealer here there was only on conciseness that for the past few generations the operation at Berlin City for is a joke and no one would recommend going there. Its so bad that people i asked know the people by name and can point blank tell you just how incompetent the desk service employees are and the normal unwillingness to get the Ford produce issues resolved. All said and done i canceled and will be going elsewhere. Im unable to trust anything they say and/or if they will scam me and try to stick me with a large bill for no reason. If you go to Berlin City Ford i would suggest watching close and verify everything before and after.
They lied to me - mrray818
I wanted to share an experience I had with Autofair Honda in Manchester NH. I inquired about a 2015 Volvo )2015 VOLVO XC60 T6 PREMIER - VIN: YV4902RK8F2644217). The price was 22.5k. We exchanged several emails with the last (send from Autofair) to me) stating the vehicle was sold. So I said oh well...on with my search. A day or two later I see a 2015 VOLVO XC60 T6 PREMIER pop up at Autofair Subaru in Haverhill Ma. And wouldn't you know...it was the same car! So...Autofair Honda lied to me. They moved the car to their Subaru dealership in Haverhill MA and increased the price by 2K. So...I'll leave it up to anyone who reads this to decide if they want to do business with any Autofair dealership.
P.S. - google the VIN if you want to verify. Your search will return links to both Autofairs (manchester and haverhill). Same car...that they 'sold'...now 2k higher in price.
In New Hampshire
Peters Honda of Nashua