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Milo Rizkallah was great to work with! He was personable... - NancyS
Milo Rizkallah was great to work with! He was personable and very helpful. He gave us a lot of his time and never made us feel rushed.
Top Reviewed Specialists At This Dealership
Excellent everything was done on time and it was the... - jim.cameron
Excellent everything was done on time and it was the easiest vehicle acquisition I have ever done all in a 24 hour period. Thank you
Sales & Leasing Consultant
The service department did a great job helping me with an... - Pleased
The service department did a great job helping me with an issue. Dealt with Tiffany, Lexis and Hollis. All were pleasant, professional, proficient, helpful and friendly.
Brought my car for service was quoted $361 to fix car... - Antonio.bailon
Brought my car for service was quoted $361 to fix car sensor, fit kit & reprogram. Take to meineke fix it for $27 avoid michael rivera
We recently purchased a pre-owned RAV4. The entire... - Sue W
We recently purchased a pre-owned RAV4. The entire experience was smooth and stress-free. We worked with 2 salesmen, Cantrell and Kyle, and Amanda in finance. All were professional, and as pleasant as can be! I would do business here again.
I have been to other dealerships and have walked out due... - Prius Driver
I have been to other dealerships and have walked out due to them trying to upsell me on the vehicle or extend the payments or add ons. They still asked about a few but I was able to keep them to a minimum and was able to get a good deal. I walked out after only being there for 3 hours. Fast friendly and willing to negotiate with me.
Have been a customer for many years - just traded in my... - lori.poirier
Have been a customer for many years - just traded in my Toyota Camry for a RAV4. As always, Brian Doyle, was great to work with. In fact, he had a couple vehicles selected for me to peek at based upon a quick call we had before my visit.
Well, if you enjoy a good haggle... - MoeMoney
I had a great sales guy when I purchased all of my cars from Grappone. My sales person left and I was not happy with the lack of follow-up from his replacement. I guess I was just used to being treated like I was family. I called Portsmouth only because they had the Prius AWD color and package I wanted. Explaining my situation, I had hoped they would put together an aggressive deal up front (like Grappone always does), but instead they offered me no money off the sticker and a lot less for my trade. They moved to match my trade, but when I asked why they started at sticker my sales person explained that Prius was a popular model... da-de-da. I knew that Prius was losing market share and Toyota projections for sales were lowered for 2020, but I simply wanted the car. If I had the time and I had haggled using the Grappone quote I had in hand (a dick move), I'm sure that I could have gotten another $1,000 or more off the purchase. I simply did not want to have to lower myself or work that hard. Old school sales technique... worked well for them. I'll let them high-five each other for their great sales effort, but I will not forget that ugly feeling of getting taken advantage of the next time I buy. TBD if they treat me better up front the next time, or Grappone here I come.
screwed on the tires!!! - rraleigh60
What terrible service, from the management of this place. First of all I bought 4 new tires here 3 years ago and only put 29000 miles on them. Surprise it would not pass inspection this year due to no tread on the tires. I have all the paperwork showing how this place was suppose to of rotated these tires when needed, both my husband and I are retired and drive very little. When I explained this I was told to call Goodyear, When I did I was told the dealership should call,when I called them back I was told the manager would call, (OF COURSE HE DID NOT), SO i LFT A MSG FOR THE OWNER, SHE ALSO HAS NOT CALLED) This place is horrible!!!!
Probably the biggest joke of all dealerships. They sold... - tacomaestro
Probably the biggest joke of all dealerships. They sold me a high priced lemon. And when I called for service they strung me out for over a week. Never again will I buy from this joke of a dealership or a Toyota for that matter. I have contacted my attorney regarding this matter.
The sales experience was great. My husband and I were... - Delladonald65
The sales experience was great. My husband and I were very comfortable working with Dave!
This was the beat car buying experience I’ve had!
Friendly - ron
Was very satisfied with service the only complaint I have is the price per hour i think 115.00 is very high i think 65.00 per hour is more reasonable outside of that i was satisfied
In New Hampshire
McGee Toyota of Claremont, NH