New Mexico Dodge Dealers

Excellent service - Jackie

Crystal responded to our request fast and made everything so easy to purchase the vehicle. We came out of Las Vegas, New Mexico. She waited for us until we got there.

Larry H Miller was absolutely great from Brianna to... - msanchez

Larry H Miller was absolutely great from Brianna to Brandon in the service department. Everyone was professional and Courteous. Thank you for a great experience.

New Vehicle Purchase - WILLIAM

Ted and his team at Sierra Blanca Motors are masters of customer service. I have purchased several vehicles from their dealership and have always enjoyed an excellent experience and a great deal. I drive many miles past numerous other dealerships to trade with Ted. Thanks Again!

Great service - Shelly318

Took our vehicle in for minor service. Work was done quickly and at a fair price. James was very courteous and professional. Will bring our car back again as needed.

The whole process of buying a new truck with Advantage... - welcomehomeinteriors

The whole process of buying a new truck with Advantage was very enjoyable. My salesman Tommy was very courteous and on top of every question I had. Everyone that was part of my purchase was excellent. Thanks Advantage, I will be back for my next vehicle!

Lousy service - me

I bought my 2012 2500 Ram from Lithia. I have tried several times to get my ram in to address an urgent recall and a rear pinion seal leak which needed to be addressed as well. On two occasions I spoke with a man who advised me that he would have someone call me to address this issue. I have yet received a call back. I spoke with Viva Dodge and was able to get an appointment within three days. Needless to say I will never deal with Lithia again.

nice enough - JESSICA

a typical dealership, nice enough. trying to make a living I guess like most of us so they will sell you whatever you decide. don't let them pressure you. the vehicle will be there tomorrow

Don’t waste your time at Melloy Dodge Los Lunas - Gonzales4270

DON’T WASTE YOUR TIME AT MELLOY DODGE LOS LUNAS ! I applied for a financing online and was immediately contacted by Ruben. I explained to Ruben my Credit was bad because I had lost my husband the previous year. Ruben contacted me about going up to the dealership numerous times. I told him I would not drive up until I get my approval. Ruben later called me and told me I had a pre-approval and all I needed was for their Finance Dept to see my trade and I would be able to get my car. My trade was in great condition with a low balance. Well needless to say I drove up to Los Lunas met with Finance Manager Rick who even mentioned the low amount owed on my trade. He said because it was a Saturday he’d have to get back to me on Monday. Ruben did not tell me that when I spoke with him 2 hours before I drove up from Santa Fe. Well Rick never bothered to get back to me. I even left him messages to call me. Never heard another word from anyone at Melloy. They obviously don’t give a crap about anyone that doesn’t go in with good credit or cash on hand.

Horrible service and persistant lies - Viceroy

I broke down and had my vehicle brought there because they said they had the parts. On the first day, they diagnosed the problem and said they needed to buy the parts and required that I pay for them up front. Day two they said the parts weren't in and they needed to do further diagnostics. Day three they said they weren't sure if they had the parts or not but didn't have the time to do he diagnostics. Day four they were closed, but assured me they would have the diagnostics done and I would be on the road on day 5. Day 5 they told me they didn't do the diagnotics and if I wasn't satisfied with their work I could take the vehicle--which was partially taken apart--somewhere else. I didn't know how to deal with it so it stayed there. Day 6 they assured me the work would be completed and it wasn't. Day 7 I was told they were 99 percent sure they'd have the work done. Day 8, in the late afternoon, they did the work. They supposedly found something else wrong and replaced the part but never showed me the supposed broken part. Day 9 I got the vehicle back. Day 10 I had to take it to a different shop because they screwed up the work they did on Day 8. They lied to me through out the process and the work performed. They also said they would give me a partial refund which was also a lie. DO NOT TAKE YOU VEHICLE HERE FOR REPAIR.

No Integrity, No responsibility, No accountability - Caf351

Knowledge of trucks. Minimal Follow up non-existant, Lies fly freely, ability to follow instructions failed, inability to keep their word and no apologys. They don't care if they have your business. Service department held us hostage for two weeks waiting on 4tires and they ordered wrong ones.

Horrible service department. No calls returned. Answering... - SPodley1

Horrible service department. No calls returned. Answering service has to apologize for all depts and their service. Had a friend take me across town to find out what I neede to do to get in neutral to just get towed to you for service despite only 5K miles. My experience- think twice before you buy from them. Then think again. I will never buy from this dealership again

They lie - Bon42

They lied about everything go to Portales to buy not any Bender. They Sucker you in and then keep lies going. RUN!!!! It's all about the money to Trevor

Up front and helpful - VanPeltJ

It actually took me a few months to figure out the vehicle that I wanted and to get everything together. I worked with the same sales person who was very understanding and went along with all of my detours. He helped me find a truck that I am very happy with that I probably would not have picked out to start with. The only reason I didn't give five stars was that there wasn't much selection at the time that I visited in used trucks. It was the best experience I have had with buying a vehicle.

God Aweful Experience - Ruidosobuyer

We received a call from dealership: price, auto and trade in all in agreement We traveled 70 miles spent 5 hours there waiting. We were taken into room with finance person , door was shut. Then we were pressured for 2 hours to purchase extended warranty. In order to get out of room, we agreed. 5 hours for a quick deal. This is new auto, why? You will be sorry if you deal with Jack Key.