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I had a wonderful experience buying a car from Dallas at... - Ntough96
I had a wonderful experience buying a car from Dallas at Felix Sabates. He was very helpful and made the decision to buy a car easy. The entire team was fantastic!
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Kelley Blue Book Acquisition Manager
Good estimate of cost. Fixed right the first time.... - R
Good estimate of cost. Fixed right the first time. Service representative called me on a timely basis with the estimated costs and when the truck was ready.
Fast, efficient and transparent - Jack Vang
Shopping for a new car can be a very frustrating experience especially when dealerships are not transparent about the condition of their vehicles, practices and fees. After having the run around from a number of dealerships I decided to give Capital Mazda a try despite being 6 hours away and man am I glad I did. The entire staff is incredibly attentive, courteous and professional. The internet sales manager, John Manley, handled all of my online inquiries expeditiously while Omar in finance was detailed and transparent with all of the numbers prior to the trip. Upon arrival the vehicle was exactly as described and there were zero games throughout the entire process. Our sales rep Rob Forsyth was extremely knowledgeable and he graciously took his time to go over the car and every feature in person and Omar got me in and out of finance swiftly. All three of these gentleman went out of their way to really make us feel as comfortable as possible with our purchase and we wholeheartedly appreciate it. I wish every dealership experience was as extraordinary and straightforward as this one. These guys are setting the bar. Thank you.
Used Car - xcoolchris
I wanted to purchase a used car with low miles and in good condition. Tiffany Franklin helped me do just that. She was so nice and understanding. She even took the time to show us all the bells and whistles of the vehicle. She also told us if we had any question in the future feel free to call her or come by. Thanks for having such a great person to work with on your team.
Rhonda Langley and Larry Mulderig were very helpful and... - jaynrobin
Rhonda Langley and Larry Mulderig were very helpful and accommodating. We were happy to have people help us that listened to what we were saying. We are are very excited with our new Expedition.
great buying experience, good price and trade-in value!... - gunter460
great buying experience, good price and trade-in value! salesman and manager did great job. process went smoothly. Van Blankenship knew his job and was easy to talk to, he went the extra mile to help.
Probably the easiest new vehicle purchase I've made and... - fambush
Probably the easiest new vehicle purchase I've made and work with me they did. I spotted an F150 that I did not want to let get away, so I made an outside of the box offer. Jerod listened, walked it through and even delivered the truck to me! Can't say enough good about buying here. Looking to buy? Better look here.
State of the art show room. Great agents honest and... - vinceo2b
State of the art show room. Great agents honest and transparent it was Carl Banks and the sales manager were great and workwd with me in real time. Excellent Service
Nice people all the way around to bye a truck from I will... - Rape_levane
Nice people all the way around to bye a truck from I will tell folks about champion Ford dealership hope I can help there dealership
Patricia Drewes outstanding sales ship and 100 % service... - Sandra
Patricia Drewes outstanding sales ship and 100 % service with Joanna and JJ, excellent, team work, customer satisfaction, love my new 2020 Ford XLT Explorer, Bill Elliott is great to the end where I drive off the lot.
I purchase all my vehicles from Crossroads in Lumberton.... - ScottsTirePros
I purchase all my vehicles from Crossroads in Lumberton. Ask for Jordan Seals. The young man will go out of his way to help anyone!
Your service people were kind and courteous. V e ry... - Carolyn Robertson
Your service people were kind and courteous. V e ry professional. I received excellent service. I give cudos to your service department.good by for now.
I called Joey to tell him what I needed and he got... - mwilliamson0517
I called Joey to tell him what I needed and he got exactly what I wanted. This is the third time Joey has helped my family at crossroads and in my opinion, he is the best
I picked up my new SUV, not an ounce of wax on it, and... - Davidr1725
I picked up my new SUV, not an ounce of wax on it, and the tank was just over half way filled. I got the truck home that night only to find the back up camera was broken. I notified my salesman who said he would call me back in the morning but never did. I ended up following up with the sales guy a few days later but nothing happened. I ended up driving the truck back home to Florida and currently having a Ford dealership here take care of the rear camera. I had a 30 day temporary tag put on the vehicle, but took numerous cat exit messages to the sales guy to find out when my new tags were coming. Needless to say, I got the “I’ll check with the sales clerk , which is code for I’m not doing anything, Three weeks later I finally sent the sales guy a text message and let him know I was upset and the dealership needed to go to DMV to get me the plates as I was in Florida and the temp tag was about to expire. It was one day away from my tags expiring and I sent the sales guy another text. He said he would check with the clerk in the morning. I waited until 1:00 in the afternoon and finally followed up with him. apparently he was with customers and could not get back to me. I guess once you drive a car off the lot, you are no longer a “customer.” I have 3 Ford vehicles in my driveway right now, and have had 8 Explorers previously. Worst service by far, and will NEVER buy another vehicle from this dealership. Too bad, the enjoyment of buying a new car turned into a disappointment.
Did a good job on fixing my problem. Kept me Informed on... - wolgemuth
Did a good job on fixing my problem. Kept me Informed on the problem and did the repairs! Very timely on the work to be done!
Great sales lady and the whole process was easy and... - eddgreenee
Great sales lady and the whole process was easy and properly organized. They will help you to make a great decision on the vehicle you need. I would recommend to anyone
Excellent service during our purchase of a used Ford... - John
Excellent service during our purchase of a used Ford Explorer. We needed one quickly and our Salesman David Barton was outstanding. No hassles and we got right to what we needed and they listed and we got a deal. Extremely happy with the dealership.
Tim is the best! Always helpful, courteous, polite and... - grr
Tim is the best! Always helpful, courteous, polite and gets the job done! Worked me in to schedule although I didn't buy car from that dealer
Sales rep David Barton set up a test drive on a used... - Montreat
Sales rep David Barton set up a test drive on a used Sentra, answered questions I had about the car. Mr. Barton was excellent to work with.
Dealership worked me in to get my 2018 Edge serviced and... - bhthomassr
Dealership worked me in to get my 2018 Edge serviced and inspected on a Saturday. Great customer service and while the price was high, it was not unreasonable.
Stay Away!!! - Not Pleased
We were looking for a used Ford Flex Limited . Crossroads Ford in NC advertised a 2018 with everything we were looking for and would accept our trade-in (which was in showroom condition, just as they required) Unfortunately their standards were much lower for their vehicles. They gave us the rookie sales person, which is fine but they claimed that any questions, descrepancies, or problems we had were our fault and we had to prove that they were lying and that the car was advertised correctly and any questions were answered by someone with little experience. So we ended up with only one key that works, no towing package or luggage rack, a loose windshield that had been replaced by them and a non-working rear window control. The car was not cleaned to showroom condition, many of the cupholders were full of old food and grime. And no cooperation from the dealership.
I have been a customer of Lee Motor Company for many... - crussell3
I have been a customer of Lee Motor Company for many years having purchased six new or used vehicles and have been totally satisfied with their entire staff. I have always been treated with respect and fairness from the Sales staff to the Service Department staff. I will continue to conduct my business with Lee Motor Company as long as this is true. Not only have I received excellent service for both my vehicle's, I have always been greeted by everyone with courtesy and appreciation for my business up to and including Mr. John Lee who made it a point to personally speak to me thanking me for my business and offering his personal help. I received this same courtesy from Tim Varnell and Larry Lassiter all on my most recent visit for service to my vehicle.
We would like to share our experience about pre-ordering... - gunner03
We would like to share our experience about pre-ordering our 2013 MKZ Hybrid at Lejeune Lincoln. We are returning customers and have been very satisfied with the sales and service department. They don’t use pushy tactics; make you feel uncomfortable or pressured to buy immediately. Our salesman Bob Peele spent over 3 hours with us on our first visit answering our questions and different options the vehicle has to offer. Bob gave us resources and information to research on the internet. We were convinced that the Hybrid was the vehicle for us.
After contacting several other dealerships within a 100 mile radius we returned with a page full of questions (options, codes, packages, financing, etc.) Bob introduced us to the Sales Manager Gary Reynolds who together answered them all to our satisfaction. Lejeune Lincoln offered us the best price/customer service making us feel confident with this dealership. This resulted in the purchase of two 2013 MKZ Hybrids, one for us and the other for our youngest daughter who is stationed in Florida.
We have also worked with Don Neff who sold our oldest daughter and son-in-law a 2012 MKX while home on leave last December. Don’s knowledge of the vehicle upon delivery was exceptional. Although they live in Nevada, he provides excellent customer service via the phone/email as needed. With our past and present experiences, we highly recommend Lejeune Lincoln for your next vehicle purchase.