Tyler and Shawn H. were exemplary and WORKD CLASS SERVICE - soooma
I change a car every 6 months so I had my share of dealing with lots and lots of salesmen, finance people, store managers etc
Tyler for starters is the most well dressed young salesman I have dealt with and that is very professional and goes a long way!
He would give you the room to speak your mind and wouldn’t volunteer cheesy comments and I have no doubt he will have a brilliant future ahead of him! I can envision him being a store manager in a few years!
Now what really surprised me again was Shawn Hetrick, let me preface this by saying that he part I hate most with every car sale or lease is the finance GUY! Except Shawn I promise over close to 20 years he’s the only guy whom I actually enjoyed working with, moreover I kept both of those guys 3 hours after 8:00pm to finish the sale of Audi S8 2015 and they didn’t flinch about the whole thing and were very friendly!
Felix Sebates Ford should pride themselves in having Tyler and Hetrick!
Their manager I believe was very patient And professional and answered all my questions appropriately!!
I am a really happy customer
Love you guys
Top Reviewed Specialists At This Dealership
Vehicle Exchange Manager
Superior Service - Miss Linda
The service department is superior. Manager, Jonathan Lankford, runs an excellent service center. He treats you like family and his staff follows his example. Everyone in the service department treats you will respect and they are friendly, prompt, knowledgeable, and get you in and out as quickly as possible with your vehicle in good shape. They are the best service center I have ever done business with! They have a very nice waiting room with a tv, and you are given many choices of their great free snacks, drinks, and water. They cover your floorboard and seats before it is taken to the mechanic. When the work is done, they deliver you a clean, washed vehicle! They do not try to make a living off one person but make every effort to lower your bill with discounts and specials. While everyone does a wonderful job, I would like to mention Monica Webster's kindness and efficiency....she has a great personality, knows her job, and is a pleasure to work with. Mr. Lankford's high standards and sincere, friendly personality leave no doubt that your vehicle is in excellent hands at a reasonable price, along with a fun place to be while you wait. This young man is a breath of fresh air in the way he makes every customer feel important, along with knowing that their vehicle is in the very best hands, whatever the need. Personally, I am treated like a princess upon my arrival and until I leave. If I need to go to the restroom upstairs Jonathan escorts me. He gets a golf chair from my trunk and sets it up for me if I want to sit outside in the sun to read, checking on me periodically, and returning my chair to the trunk when they finish with my car. I will not let anyone else touch my Lincoln Town Car!
2017 Fusion Excellent service - DoubleD
If you are looking for a great dealer look no further than Asheville Ford. The employees at this dealership are friendly, knowledgeable, and fast. We visited for normal service without an appointment and was surprised at the speed of the serviced and the care they gave our vehicle.
BEST EXPERIENCE EVER - bamsgirl
The entire staff was awesome they were understanding compassionate didn't try to push anything on me and got me in the vehicle that I never thought I could be in I love this place and would recommend it to anyone
Green Lincoln offers the best car buying experience - Linda Henderson
Green Lincoln offers the best car buying experience in the Triad. They have always treated me with respect and take time to listen to what I am shopping for in a vehicle. Great sales people from start to finish in acquiring a great car. Their service people are also attentive to your every need. I would definitely recommend Green Lincoln to anyone wanting to make owning a vehicle a pleasurable experience.
Nice experience - Mikeael Shore
I would like to thank Nate Johnson and the King Ford dealership for making my purchase of a 150 Ford truck great. I will be back to buy another car or truck.
Great place to do business! - JShock
I have traded several times at Scenic Motors, most recently for a 2013 F150 Lariat Super Crew. I received prompt communication and was able to negotiate a trade that I felt good about. The service department is top notch, and they do a great job of checking vehicles out prior to being sold (used) and during routine maintenance. The financial department does a great job of exploring different finance options to find the best rate and deal with regard to warranties, etc.
Painless Used Car Purchase - holyh2o
Salesman was no pressure, easy to get along with. Knowledgable. Was actually looking for a dif. car. He pointed out same model with fewer miles. Very nice ride. Solid and friendly sales negotiation with salesman (Bill) and manager. They wanted the sale, and wanted that car. Checked kbb.com. Got a very good deal. Definitely recommend this dealer.
Kristi in service is always so helpful a GREAT EMPLOYEE!!!!! - Redmilk1028
Kristi in service is always good to work with. She always has my best interest in mine when helping out. Thanks you for always keeping the customer first.
Fantastic Service and Friendly - MNE1052
I was visiting family from out of town. Needed oil change, rotation and air checked. In and out in 45 minutes with smiles all around.
Quick and easy - New car joe
We were in and out with a new Explorer in record time. The sales representative and management all working together for a price we could live with.
Good Service, Honest Dealings - Country Boy
We recently purchased a used Ford truck from Scenic Motors in Mount Airy. They were a pleasure to work with. Our salesman, Bradley Wiles was easy to work with and very open and honest.
Best car purchase I have ever made in 50 years!!! - Larry F.
Bought a used car from there and Rodney and Julian went "above and beyond" to satisfy my daughter's need for a good reliable car. I have purchased over 25 cars both new and used, in my lifetime and this experience was the best. In 2 years, I will be buying a new car for myself and I will most definitely buy it at Montgomery Motors. Larry F.
A Great Experience - FIREBALL
Dealing with Henry Collazo at Leith Lincoln is a positive and rewarding experience.. Henry was friendly,knowledge an professional., I have dealt with him at Leith twice (purchased 2. autos) and I highly recommend him. Henry knows his business but does not pressure you in any way. A real professional..
Service with a Smile - Shirley
Thanks so very much for the courtesy of the Service department ( Joanna Tompkins). Whenever I go for service or anything they are always able to assist me. Thanks again for a job well done.
Awesome, Sales, Finance.... horrible cleanup crew - GrabberBlueGT
I’ve bought several new fords from Deacon Jones Ford since 2001 and I was also an Employee (I left on good terms) Shane Bjoring is the best salesman I have ever dealt with. sales and finance departments are the best around. The only reason I only gave 4 stars is because of the incompetent wash/cleanup crew that prepares cars for delivery. There is generally 2-4 of them back there at a time and and it still takes them up to two hours to wash a vehicle. Additionally when I bought my new 2017 mustang GT, there were deep scratches in the trunk through the clearcoat. Instead of telling management, they used a dealer name plate to cover it up. this was confirmed when the detail crew supervisor admitted to seeing the paint damage and he was the one who covered it up. Once again, I experienced issues with the detail crew not only as a customer but as an employee. If ford would change their surveys and make delivery and cleanup a separate rating that won’t hurt the salesman, you would see a lot more complaints. fortunately, Shane my salesman had the flaws fixed in my paint. I’m overall very satisfied with the buying experience but if I was the General manager, I would Fire every single one of those guys washing cars. Just my opinion.
Very pleasant - Bounds
Would rather go 40 miles to Champion in Rockingham than 18 to m y local dealer.They are good people treat you well and listen to the customer. My next truck purchase will be there as well Thanks to all at Champion Ford
Runaround for Interstate Drivers - Snowbird
Our 2016 TitaniumEdition Escape had a lower splash shield come loose and dragging on I-95 between Florence, SC and Lumberton , NC while driving north from Fort Lauderdale to Boston.as thousands due daily. We found Crossroads Ford at 6:15Am and waited until the service dept opened at 7:30AM. We were the FIRST customer that morning. The original diagnosis was possible loose bolts but due to the distance driving with the broken part was about 58 miles, the panel needed to be replaced. Remember it was a brand new car with 13k miles under FULL warranty! Part was determined to be a warranty item but not in stock...we were told it would take about 2-3 hours between getting the part 30 miles away and installing which we agreed to. We left for breakfast and returned about 1hr later to be told the part was Now NOT warranty but the part was rigged to get me going to Boston about 800 miles away..REALLY impressed!! I insisted and now the part would not be available until about NOON but the mechanics were at lunch and we would be taken care of when they returned. It was almost 2PM when the car was fixed.. It took a whopping six (6) bolts to attach. The other customers even made comments and we were basically made NO RUSH between the service mgr and the mechanic assigning the work to be done. We were basically told to take the broken part to the Ford dealer where we bought the car.
Best Cookies and Muffins (complimentary) anywhere! - Nancy Sharpe
If you visit this dealership, they supply a wide assortment of tasty baked goods to sweeten any services!
Oh and their service department is courteous and helpful as well...
I had my Edge serviced for a noise issue, Jeff test drove the car and was able to identify the problem and the technician, James Brown had the part ordered quickly. A loaner car was provided and I picked the car up the next day. One happy customer! FYI try the chocolate chip cookies...
Used Car - xcoolchris
I wanted to purchase a used car with low miles and in good condition. Tiffany Franklin helped me do just that. She was so nice and understanding. She even took the time to show us all the bells and whistles of the vehicle. She also told us if we had any question in the future feel free to call her or come by. Thanks for having such a great person to work with on your team.
Service problem at closing time - ca
We were on the way to the outer banks & our truck starting having major problems. They stayed late & were extremely helpful. I would highly recommend their service department.. Laurie ? & their head technician were wonderful!
I have been a customer of Lee Motor Company for many... - crussell3
I have been a customer of Lee Motor Company for many years having purchased six new or used vehicles and have been totally satisfied with their entire staff. I have always been treated with respect and fairness from the Sales staff to the Service Department staff. I will continue to conduct my business with Lee Motor Company as long as this is true. Not only have I received excellent service for both my vehicle's, I have always been greeted by everyone with courtesy and appreciation for my business up to and including Mr. John Lee who made it a point to personally speak to me thanking me for my business and offering his personal help. I received this same courtesy from Tim Varnell and Larry Lassiter all on my most recent visit for service to my vehicle.
We would like to share our experience about pre-ordering... - gunner03
We would like to share our experience about pre-ordering our 2013 MKZ Hybrid at Lejeune Lincoln. We are returning customers and have been very satisfied with the sales and service department. They don’t use pushy tactics; make you feel uncomfortable or pressured to buy immediately. Our salesman Bob Peele spent over 3 hours with us on our first visit answering our questions and different options the vehicle has to offer. Bob gave us resources and information to research on the internet. We were convinced that the Hybrid was the vehicle for us.
After contacting several other dealerships within a 100 mile radius we returned with a page full of questions (options, codes, packages, financing, etc.) Bob introduced us to the Sales Manager Gary Reynolds who together answered them all to our satisfaction. Lejeune Lincoln offered us the best price/customer service making us feel confident with this dealership. This resulted in the purchase of two 2013 MKZ Hybrids, one for us and the other for our youngest daughter who is stationed in Florida.
We have also worked with Don Neff who sold our oldest daughter and son-in-law a 2012 MKX while home on leave last December. Don’s knowledge of the vehicle upon delivery was exceptional. Although they live in Nevada, he provides excellent customer service via the phone/email as needed. With our past and present experiences, we highly recommend Lejeune Lincoln for your next vehicle purchase.
In North Carolina
Felix Sabates Ford Lincoln