F150 Lariat - Dkelly
I had a great experience at the dealership today. Very relaxed and not a ton of pressure. Just enough to make it a smooth process.
Top Reviewed Specialists At This Dealership
Vehicle Exchange Manager
Good service - Lisseej
We live in Black Mountain but drive to Morganton for service on my Ford C-Max rather than go to Asheville Ford, where we found the service department to be rude and impersonal. The service department manager, Wayne, makes sure the job is done right and the coupons they send make the price comparable to any other oil service center.
New Ford Edge - Debcar
Van Blankenship is amazing! He is the most knowledgeable and thankful salesman that I have ever met. I didn't think that I would buy a car at all and was dreading talking to salespeople. But Van was a person, not a salesman, and I was immediately at ease. Thank you so...much for a great experience buying my new car!
Green Lincoln offers the best car buying experience - Linda Henderson
Green Lincoln offers the best car buying experience in the Triad. They have always treated me with respect and take time to listen to what I am shopping for in a vehicle. Great sales people from start to finish in acquiring a great car. Their service people are also attentive to your every need. I would definitely recommend Green Lincoln to anyone wanting to make owning a vehicle a pleasurable experience.
purchasing vehicle - retirement bound
We were looking for either a new or used vehicle but were not sure at the time. David Barton was informative, personable but not pushy (which would have been an automatic turnoff). He listened to what we were searching for and made recommendations appropriately. Glad we were able to purchase locally.
Painless Used Car Purchase - holyh2o
Salesman was no pressure, easy to get along with. Knowledgable. Was actually looking for a dif. car. He pointed out same model with fewer miles. Very nice ride. Solid and friendly sales negotiation with salesman (Bill) and manager. They wanted the sale, and wanted that car. Checked kbb.com. Got a very good deal. Definitely recommend this dealer.
Third car from Capital - Apex Charlie
This is the third car we have purchased from Capital. Our 2014 CX 5 which was serviced exclusively by Capital was totaled in an accident. We replaced it with a 2028 CX 5 with a higher trim level. After looking at comparable cars from both Mazda and other manufactures, we chose to stay with them since I did not want to haggle for a price. We were able to stay with the salesman who we had worked with when purchasing our 2014 model. We received good information with no pressure and no gimmicks. I asked for and received a turn key price. The process was pleasant and efficient. We also had experienced excellent service on our 2014 model which encouraged us to stick with Capital.
Kristi in service is always so helpful a GREAT EMPLOYEE!!!!! - Redmilk1028
Kristi in service is always good to work with. She always has my best interest in mine when helping out. Thanks you for always keeping the customer first.
General Manager Attitude - 46TO18
Mr. Parrish doesn't show much concern or interest in how he relates with customers. Seven cars from Bill Smith and three from Crossword Ford. It is too bad that Mr. Parrish isn't as friendly and willing to please as all of the other personnel of the agency.. In this last purchase he had many opportunities to express his appreciation for my business. I've given everything else favorable ratings in order not to penalize all other personnel for the action of the manager.
Smooth and efficient new car buying experience - oatman
I was searching for a leftover 2017 F150 King Ranch and found exactly what I was looking for on-line. I submitted an inquiry and Nate contacted me as soon as the dealership opened the next day. Within 2 hours I had all of the information I needed including a quote for my trade-in and the deal was done.
We took delivery of the truck yesterday and the paperwork process was a breeze as Nate was well prepared and efficient. The condition of the truck was spectacular as their detail person did a great job getting it ready (not always easy with a large black vehicle). We could tell the detail person took great pride in their work. I’ve purchased new Mercedes, BMWs and Porsches in the past and none of them were as well prepared as the King Ranch.
Amazing - Firedog86
I have been doing business with Parkway Ford for the last 30 years. I do not recall ever having a problem that they did not handle. I always get my vehicle serviced there because I know it will be done right. The staff are always friendly and helpful. At Parkway in Lexington ( which is the location I have used for the last 4 years, the staff there is top notch. Especially Robert Craven ( sales) and Jennifer Clodfelter ( customer service) and Frankie and J.B. in service. Went in to buy a new truck yesterday and all in all it took around 3 hours. That included me deciding on which one, the paperwork and the cleanup and out the door. I am not an employee nor do I get anything for this review. Its just the plain ole truth.
Outstanding Service! - B.D
I have a very difficult schedule to work around and therefore require a lot of electronic communication (vs coming into the dealership). Mr. Julian London was the recepient of my initial electronic communication, and we could not be more thankful! He is incredibly responsive, very respectful, knowledgeable, and customer focused! We stopped by the dealership to look at a car, and it ended up not being exactly what we were looking for, so instead of giving up (like many dealerships would), he kept working with us and the end result - a much nicer car than we ever thought we could be in for the payment we were looking for - so we are ecstatic with our Lincoln MKX! We also had the pleasure of meeting Scott who was very genuine and ensured our visit met our expectations - which it far surpassed! Again, we could not be more happy and excited about how easy this car buying process was, and the car we drove away in! Will definitely be back when it’s time to upgrade our other car and would recommend to anyone looking for a vehicle!
Good Service, Honest Dealings - Country Boy
We recently purchased a used Ford truck from Scenic Motors in Mount Airy. They were a pleasure to work with. Our salesman, Bradley Wiles was easy to work with and very open and honest.
Purchased Used 2015 Lexus, Like new condition - Birmingham Car Guy
Carl Banks and the staff at Leith Lincoln took my car buying experience to a new level. Carl and his team are honest and upfront and helped me find the right car. I cannot say enough good things about Leith Lincoln from sales to service.
Purchasing an F-150 - WoodyPirate
The entire staff at Deacon Jones Ford was wonderful in helping me purchase my F-150. They provided excellent service and made the truck buying experience as easy and enjoyable as it could be. I would recommend anyone looking to buy a vehicle consider the team at Deacon Jones Ford in Goldsboro, NC. I have been buying cars from them for over 10 years.
Service - Phsolomon
Accessible, friendly, timely and economical. Worked me in to accommodate a personal need.
Went above and beyond required customer service. Enjoyed the experience and will return
2013 fx4 truck - James r
Drove truck to service department for small tic in top of engine they told me it was cam phasers and it would be 2800.00 and 1 week to repair truck sets in their shop for 5 weeks they tear it down and install parts then put it back together only to tell me that now the engine has a bad knock in the bottom of the motor ( truck was driven there with no problem but slight tick and no knock) so they go back and check engine and tell me I need a new one and there is nothing they can do to the tune of 8-9000 dollars when it was their fault. The general manager did not have the common decency to speak or meet with me. Will have to go after them in court.
Best Cookies and Muffins (complimentary) anywhere! - Nancy Sharpe
If you visit this dealership, they supply a wide assortment of tasty baked goods to sweeten any services!
Oh and their service department is courteous and helpful as well...
I had my Edge serviced for a noise issue, Jeff test drove the car and was able to identify the problem and the technician, James Brown had the part ordered quickly. A loaner car was provided and I picked the car up the next day. One happy customer! FYI try the chocolate chip cookies...
Buyer - Ry_ash
I recommend anyone buying a used or new car or SUV to go to Crossroad Lumberton Ford, friendly customer service. Sale Person Chris “Tiny” Burns
Used Car - xcoolchris
I wanted to purchase a used car with low miles and in good condition. Tiffany Franklin helped me do just that. She was so nice and understanding. She even took the time to show us all the bells and whistles of the vehicle. She also told us if we had any question in the future feel free to call her or come by. Thanks for having such a great person to work with on your team.
Service problem at closing time - ca
We were on the way to the outer banks & our truck starting having major problems. They stayed late & were extremely helpful. I would highly recommend their service department.. Laurie ? & their head technician were wonderful!
I have been a customer of Lee Motor Company for many... - crussell3
I have been a customer of Lee Motor Company for many years having purchased six new or used vehicles and have been totally satisfied with their entire staff. I have always been treated with respect and fairness from the Sales staff to the Service Department staff. I will continue to conduct my business with Lee Motor Company as long as this is true. Not only have I received excellent service for both my vehicle's, I have always been greeted by everyone with courtesy and appreciation for my business up to and including Mr. John Lee who made it a point to personally speak to me thanking me for my business and offering his personal help. I received this same courtesy from Tim Varnell and Larry Lassiter all on my most recent visit for service to my vehicle.
We would like to share our experience about pre-ordering... - gunner03
We would like to share our experience about pre-ordering our 2013 MKZ Hybrid at Lejeune Lincoln. We are returning customers and have been very satisfied with the sales and service department. They don’t use pushy tactics; make you feel uncomfortable or pressured to buy immediately. Our salesman Bob Peele spent over 3 hours with us on our first visit answering our questions and different options the vehicle has to offer. Bob gave us resources and information to research on the internet. We were convinced that the Hybrid was the vehicle for us.
After contacting several other dealerships within a 100 mile radius we returned with a page full of questions (options, codes, packages, financing, etc.) Bob introduced us to the Sales Manager Gary Reynolds who together answered them all to our satisfaction. Lejeune Lincoln offered us the best price/customer service making us feel confident with this dealership. This resulted in the purchase of two 2013 MKZ Hybrids, one for us and the other for our youngest daughter who is stationed in Florida.
We have also worked with Don Neff who sold our oldest daughter and son-in-law a 2012 MKX while home on leave last December. Don’s knowledge of the vehicle upon delivery was exceptional. Although they live in Nevada, he provides excellent customer service via the phone/email as needed. With our past and present experiences, we highly recommend Lejeune Lincoln for your next vehicle purchase.
In North Carolina
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