Great no pressure. - Trippjes11
T was a good experience with no pressure..Tyler out sales guy was very thorough explaining everything about the car we bought..The while team was very knowledgeable and very nice.
Top Reviewed Specialists At This Dealership
Lincoln Sales Consultant
Cloninger Ford of Morganton - mcelratho
Cloninger Ford dealership had a great selection and no pressure sales team. As we had not traded vehicles in 16 years we were a bit apprehensive of what we would encounter. Not only does Ford Motor continue to build a great product, their sales team is well trained in explaining the operation and function of all the extras that come with new vehicles today. Highly recommend Cloninger Ford of Morganton.
AMAZING ! - Alexishunter
When I came into for I didn’t expect to get a car . But James was so helpful and made it happen! Thank you ! he made sure I knew everything that was going on and kept me updated . So glad to be working with you guys !
Green Lincoln offers the best car buying experience - Linda Henderson
Green Lincoln offers the best car buying experience in the Triad. They have always treated me with respect and take time to listen to what I am shopping for in a vehicle. Great sales people from start to finish in acquiring a great car. Their service people are also attentive to your every need. I would definitely recommend Green Lincoln to anyone wanting to make owning a vehicle a pleasurable experience.
Would do it again :-) - Bubba
It was a 3 hour drive to get there and longer to get back through Ashville traffic but was one of the best experiences I have ever had in any dealer ship. Had a problem with tire sensors and because of lack of time the owner gave me his personal cell with instructions to take it anywhere I wanted when I got home and fix it and it would be taken care of. This is not a new unit; it was a 2010 transit connect. The best folks I have ever encountered in a dealership and I could not say enough good things about the lady I first made contact with Miss Blue Kelly. She is a treasure for the Ford place and a pleasure to be around.
A Fantastic Experience - miken
A Fantastic Experience, great selection and great prices. The salesman was very informative and friendly. I would definitely refer anyone I know in this area, or not in this area. It would definitely be worth the drive to work with this friendly and professional dealership.
purchasing vehicle - retirement bound
We were looking for either a new or used vehicle but were not sure at the time. David Barton was informative, personable but not pushy (which would have been an automatic turnoff). He listened to what we were searching for and made recommendations appropriately. Glad we were able to purchase locally.
Will go back - sergetop
This is my 1st car I have bought from Capital and I guess, I very likely go back for my next one. Very friendly sales and servicemen, recommend.
Kristi in service is always so helpful a GREAT EMPLOYEE!!!!! - Redmilk1028
Kristi in service is always good to work with. She always has my best interest in mine when helping out. Thanks you for always keeping the customer first.
In and out fast - Gregoryblack
Sailsman did not try and drink my blood or keep me in the office to run me down like so many other dellerships do. I will definitely go back to this place again
Outstanding Service! - B.D
I have a very difficult schedule to work around and therefore require a lot of electronic communication (vs coming into the dealership). Mr. Julian London was the recepient of my initial electronic communication, and we could not be more thankful! He is incredibly responsive, very respectful, knowledgeable, and customer focused! We stopped by the dealership to look at a car, and it ended up not being exactly what we were looking for, so instead of giving up (like many dealerships would), he kept working with us and the end result - a much nicer car than we ever thought we could be in for the payment we were looking for - so we are ecstatic with our Lincoln MKX! We also had the pleasure of meeting Scott who was very genuine and ensured our visit met our expectations - which it far surpassed! Again, we could not be more happy and excited about how easy this car buying process was, and the car we drove away in! Will definitely be back when it’s time to upgrade our other car and would recommend to anyone looking for a vehicle!
Slap in the face - ksfannon
I spend days looking for Lincoln Navigators. I found several, but thought I would begin to go to dealerships with the closest to my home. I live about 1 hour from Capitol. I spoke with Paul Smith several times in reference to used vehicles they had on the lot. Once I settled on one, I made arrangements to go to the dealership to negotiate price and test drive a Navigator. I had gone on line and even made an offer through the website for the used car and had called ahead to verify that we were going to negotiate price, I didn't want to drive all the way up to the dealership and not be able to negotiate price. I also wanted to be able to take a test ride. I have never ridden in a Navigator and wanted to check the ride. I was told by Paul Smith that I was going to be able to test drive a Navigator. So now I have verified a test drive and the opportunity to negotiate price. I had also informed them that I had seen several cars online and was giving them first shot. I also told them I was without a car and need a car fairly quickly. When I arrived I was greeted by another salesman named Paul. I was immediately informed that because the car was at another one of their locations that they don't negotiate price and that I had to pay full list price on the vehicle. A vehicle priced $8,000.00 above the going price for a similar vehicle. When I told him I was not willing to pay such a price I was informed that they only had $1000.00 in profit on the car when transferred from the other dealership, ( I use to be a car salesman and am aware that an internal transfer is not restricted from price negotiation.I have done just such negotiations with other dealerships on other vehicles.) The salesman then proceeded to get the manager. He now tells me that he only has $330.00 he can move on the price of the car. Now I get a lie directly to my face by the manager. We go back and forth in what I felt about their business practices for a few minutes. I then give up, realizing I was not going to be buying a car today and never from this dealership. I then requested, at least after an hour drive, I could get the test ride in the vehicle. I was then told they had no Navigator available for a test ride on the lot. Just another lie. It seems this dealership feels it is okay to lie to customers, deceive people and take advantage of a situation where they new I was desperate for a vehicle.
Car Buying Made Simple - David
I had a GREAT experience at this dealer and my sales person Henry Collazo is the reason. When I arrived my new car was serviced and cleaned waiting for my arrival. Henry was completely on top of everything. I highly recommend this dealer and especially Henry Collazo. I will buy from Henry again as well as Leith
Awesome Experience - Kevin
This was my first purchase with Champion and it will not be my last. Justin was my salesperson, Craig was the dealmaker and Shareese handled my paperwork. Everyone was awesome to work with and Justin had my car ready to ride when I drove in from 90 miles away. Accolades to all involved.
Prompt, and efficient - Rdavis7703
As always, the service here is friendly and prompt. Car is always ready when promised, and if there may be delays they let you know up front.
2013 fx4 truck - James r
Drove truck to service department for small tic in top of engine they told me it was cam phasers and it would be 2800.00 and 1 week to repair truck sets in their shop for 5 weeks they tear it down and install parts then put it back together only to tell me that now the engine has a bad knock in the bottom of the motor ( truck was driven there with no problem but slight tick and no knock) so they go back and check engine and tell me I need a new one and there is nothing they can do to the tune of 8-9000 dollars when it was their fault. The general manager did not have the common decency to speak or meet with me. Will have to go after them in court.
IMPORTANT 4 SEVICE - ExModernFord
U MUST be sure to schedule appointment in person OR thru your Salesman. Modern Ford of Boone has schedulers out of Winston Salem (RUDE) Not sure WHY
the incompetent scheduler ( where my call was routed) is doing such a bad job representing a GOOD GROUP of people in Boone?!?
Buyer - Ry_ash
I recommend anyone buying a used or new car or SUV to go to Crossroad Lumberton Ford, friendly customer service. Sale Person Chris “Tiny” Burns
Terrible Management - tpack
We drove 3 1/2 hours to purchase a 2017 used truck, we confirmed we were buying the truck and had a check in hand. When we got there they told us they sold the truck we wanted and we didn’t want that truck anyways because it had problems. Bad communication all around from sales to management. They do not stand by there word. Find another dealership that respects your time and respect people. They didn’t just tell lies to us but to others that day. We wasted a Saturday driving 7 hours in traffic on I-77, a tank of gas, time spent on the phone talking to them and time spent at the dealership with them trying to sell us a new truck so they could profit from our huge downpayment.
Used Car - xcoolchris
I wanted to purchase a used car with low miles and in good condition. Tiffany Franklin helped me do just that. She was so nice and understanding. She even took the time to show us all the bells and whistles of the vehicle. She also told us if we had any question in the future feel free to call her or come by. Thanks for having such a great person to work with on your team.
Service problem at closing time - ca
We were on the way to the outer banks & our truck starting having major problems. They stayed late & were extremely helpful. I would highly recommend their service department.. Laurie ? & their head technician were wonderful!
I have been a customer of Lee Motor Company for many... - crussell3
I have been a customer of Lee Motor Company for many years having purchased six new or used vehicles and have been totally satisfied with their entire staff. I have always been treated with respect and fairness from the Sales staff to the Service Department staff. I will continue to conduct my business with Lee Motor Company as long as this is true. Not only have I received excellent service for both my vehicle's, I have always been greeted by everyone with courtesy and appreciation for my business up to and including Mr. John Lee who made it a point to personally speak to me thanking me for my business and offering his personal help. I received this same courtesy from Tim Varnell and Larry Lassiter all on my most recent visit for service to my vehicle.
We would like to share our experience about pre-ordering... - gunner03
We would like to share our experience about pre-ordering our 2013 MKZ Hybrid at Lejeune Lincoln. We are returning customers and have been very satisfied with the sales and service department. They don’t use pushy tactics; make you feel uncomfortable or pressured to buy immediately. Our salesman Bob Peele spent over 3 hours with us on our first visit answering our questions and different options the vehicle has to offer. Bob gave us resources and information to research on the internet. We were convinced that the Hybrid was the vehicle for us.
After contacting several other dealerships within a 100 mile radius we returned with a page full of questions (options, codes, packages, financing, etc.) Bob introduced us to the Sales Manager Gary Reynolds who together answered them all to our satisfaction. Lejeune Lincoln offered us the best price/customer service making us feel confident with this dealership. This resulted in the purchase of two 2013 MKZ Hybrids, one for us and the other for our youngest daughter who is stationed in Florida.
We have also worked with Don Neff who sold our oldest daughter and son-in-law a 2012 MKX while home on leave last December. Don’s knowledge of the vehicle upon delivery was exceptional. Although they live in Nevada, he provides excellent customer service via the phone/email as needed. With our past and present experiences, we highly recommend Lejeune Lincoln for your next vehicle purchase.
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