Love this place! - Breionna30
I love the customer service given at this place from the moment I applied online to the moment I walked in. Tyler stayed after his shift to help me make the best decision I've ever made. I love my new car. Everybody was so friendly and made sure I was happy, before I walked out that door. Thanks Tyler for all of your help and for being so sweet and understanding! And thanks Lincoln for making me apart of the family!
Top Reviewed Specialists At This Dealership
Cloninger Ford of Morganton - mcelratho
Cloninger Ford dealership had a great selection and no pressure sales team. As we had not traded vehicles in 16 years we were a bit apprehensive of what we would encounter. Not only does Ford Motor continue to build a great product, their sales team is well trained in explaining the operation and function of all the extras that come with new vehicles today. Highly recommend Cloninger Ford of Morganton.
Great experience, knowledgeable salespeople and low pressure - Mb77
My saleswoman at Aheville Ford was Wendy Turner. She was quite knowledgeable and insightful in helping me reach a purchase decision that I was comfortable with. This dealership has a low pressure atmosphere which is a big thing for me, I do not like the typical high pressure invoronment that most dealerships seem to have. Another great thing about my experience is that Wendy has been completely available to answer any questions or concerns that I have had before, during and after my purchase. All things considered, Asheville Ford gave me the best buying experience that I have ever had.
Green Lincoln offers the best car buying experience - Linda Henderson
Green Lincoln offers the best car buying experience in the Triad. They have always treated me with respect and take time to listen to what I am shopping for in a vehicle. Great sales people from start to finish in acquiring a great car. Their service people are also attentive to your every need. I would definitely recommend Green Lincoln to anyone wanting to make owning a vehicle a pleasurable experience.
A Fantastic Experience - miken
A Fantastic Experience, great selection and great prices. The salesman was very informative and friendly. I would definitely refer anyone I know in this area, or not in this area. It would definitely be worth the drive to work with this friendly and professional dealership.
purchasing vehicle - retirement bound
We were looking for either a new or used vehicle but were not sure at the time. David Barton was informative, personable but not pushy (which would have been an automatic turnoff). He listened to what we were searching for and made recommendations appropriately. Glad we were able to purchase locally.
Third car from Capital - Apex Charlie
This is the third car we have purchased from Capital. Our 2014 CX 5 which was serviced exclusively by Capital was totaled in an accident. We replaced it with a 2028 CX 5 with a higher trim level. After looking at comparable cars from both Mazda and other manufactures, we chose to stay with them since I did not want to haggle for a price. We were able to stay with the salesman who we had worked with when purchasing our 2014 model. We received good information with no pressure and no gimmicks. I asked for and received a turn key price. The process was pleasant and efficient. We also had experienced excellent service on our 2014 model which encouraged us to stick with Capital.
Kristi in service is always so helpful a GREAT EMPLOYEE!!!!! - Redmilk1028
Kristi in service is always good to work with. She always has my best interest in mine when helping out. Thanks you for always keeping the customer first.
Most excellent - firsttimefilledoneoftheseout.
The people that i experienced at the King dealership were very attentive to my needs, they assumed nothing on what i wanted, apart from the obvious excellent service..They actually listened to my requests, paid attention to my questions, then actually answered them in an honest and sincere manor with no Bull ---- . If they did not know the answer they found out on the spot. They did not patronize me or shower me with any phony sales pitch. It was one of the finest buying experiences of an automobile, that i have experienced in many years. As a seventy year old that has purchased many cars this was one of the best of the best. Fred and Eric were professional to a fault, whilst being friendly, informative and understanding. ABSOLUTELY no reservations in recommending them......
Painless Used Car Purchase - holyh2o
Salesman was no pressure, easy to get along with. Knowledgable. Was actually looking for a dif. car. He pointed out same model with fewer miles. Very nice ride. Solid and friendly sales negotiation with salesman (Bill) and manager. They wanted the sale, and wanted that car. Checked kbb.com. Got a very good deal. Definitely recommend this dealer.
Changing brands - Dodgeguynow
We have purchased three vehicles from Crossroads Ford since 2013.
We recently went back to trade another vehicle. Like most folks today time is hard find to sit around a dealership and wait for hours while a deal is worked.
W were told we would receive a phone when some sort of partial deal was arranged.
Two weeks later the dealership called ONLY because we were researching other options and had to enter our info. on line.
Needless to say I told the sales person we were no longer interested in dealing with any Crossroads dealership since they blew us off earlier last month!
Things appear to have gone down hill with customer service since the Bill Smith days.
Outstanding Service! - B.D
I have a very difficult schedule to work around and therefore require a lot of electronic communication (vs coming into the dealership). Mr. Julian London was the recepient of my initial electronic communication, and we could not be more thankful! He is incredibly responsive, very respectful, knowledgeable, and customer focused! We stopped by the dealership to look at a car, and it ended up not being exactly what we were looking for, so instead of giving up (like many dealerships would), he kept working with us and the end result - a much nicer car than we ever thought we could be in for the payment we were looking for - so we are ecstatic with our Lincoln MKX! We also had the pleasure of meeting Scott who was very genuine and ensured our visit met our expectations - which it far surpassed! Again, we could not be more happy and excited about how easy this car buying process was, and the car we drove away in! Will definitely be back when it’s time to upgrade our other car and would recommend to anyone looking for a vehicle!
Car Buying Made Simple - David
I had a GREAT experience at this dealer and my sales person Henry Collazo is the reason. When I arrived my new car was serviced and cleaned waiting for my arrival. Henry was completely on top of everything. I highly recommend this dealer and especially Henry Collazo. I will buy from Henry again as well as Leith
Purchasing an F-150 - WoodyPirate
The entire staff at Deacon Jones Ford was wonderful in helping me purchase my F-150. They provided excellent service and made the truck buying experience as easy and enjoyable as it could be. I would recommend anyone looking to buy a vehicle consider the team at Deacon Jones Ford in Goldsboro, NC. I have been buying cars from them for over 10 years.
Excellent - Biggdaddys1300
Awesome team to work with . I’ve purchased several vehicles from Champion Ford and as of so far I’ve been completely satisfied. The Sales Manager ( Tony Morgan) makes buying a new car enjoyable.
2013 fx4 truck - James r
Drove truck to service department for small tic in top of engine they told me it was cam phasers and it would be 2800.00 and 1 week to repair truck sets in their shop for 5 weeks they tear it down and install parts then put it back together only to tell me that now the engine has a bad knock in the bottom of the motor ( truck was driven there with no problem but slight tick and no knock) so they go back and check engine and tell me I need a new one and there is nothing they can do to the tune of 8-9000 dollars when it was their fault. The general manager did not have the common decency to speak or meet with me. Will have to go after them in court.
IMPORTANT 4 SEVICE - ExModernFord
U MUST be sure to schedule appointment in person OR thru your Salesman. Modern Ford of Boone has schedulers out of Winston Salem (RUDE) Not sure WHY
the incompetent scheduler ( where my call was routed) is doing such a bad job representing a GOOD GROUP of people in Boone?!?
Buyer - Ry_ash
I recommend anyone buying a used or new car or SUV to go to Crossroad Lumberton Ford, friendly customer service. Sale Person Chris “Tiny” Burns
Terrible Management - tpack
We drove 3 1/2 hours to purchase a 2017 used truck, we confirmed we were buying the truck and had a check in hand. When we got there they told us they sold the truck we wanted and we didn’t want that truck anyways because it had problems. Bad communication all around from sales to management. They do not stand by there word. Find another dealership that respects your time and respect people. They didn’t just tell lies to us but to others that day. We wasted a Saturday driving 7 hours in traffic on I-77, a tank of gas, time spent on the phone talking to them and time spent at the dealership with them trying to sell us a new truck so they could profit from our huge downpayment.
Used Car - xcoolchris
I wanted to purchase a used car with low miles and in good condition. Tiffany Franklin helped me do just that. She was so nice and understanding. She even took the time to show us all the bells and whistles of the vehicle. She also told us if we had any question in the future feel free to call her or come by. Thanks for having such a great person to work with on your team.
Service problem at closing time - ca
We were on the way to the outer banks & our truck starting having major problems. They stayed late & were extremely helpful. I would highly recommend their service department.. Laurie ? & their head technician were wonderful!
I have been a customer of Lee Motor Company for many... - crussell3
I have been a customer of Lee Motor Company for many years having purchased six new or used vehicles and have been totally satisfied with their entire staff. I have always been treated with respect and fairness from the Sales staff to the Service Department staff. I will continue to conduct my business with Lee Motor Company as long as this is true. Not only have I received excellent service for both my vehicle's, I have always been greeted by everyone with courtesy and appreciation for my business up to and including Mr. John Lee who made it a point to personally speak to me thanking me for my business and offering his personal help. I received this same courtesy from Tim Varnell and Larry Lassiter all on my most recent visit for service to my vehicle.
We would like to share our experience about pre-ordering... - gunner03
We would like to share our experience about pre-ordering our 2013 MKZ Hybrid at Lejeune Lincoln. We are returning customers and have been very satisfied with the sales and service department. They don’t use pushy tactics; make you feel uncomfortable or pressured to buy immediately. Our salesman Bob Peele spent over 3 hours with us on our first visit answering our questions and different options the vehicle has to offer. Bob gave us resources and information to research on the internet. We were convinced that the Hybrid was the vehicle for us.
After contacting several other dealerships within a 100 mile radius we returned with a page full of questions (options, codes, packages, financing, etc.) Bob introduced us to the Sales Manager Gary Reynolds who together answered them all to our satisfaction. Lejeune Lincoln offered us the best price/customer service making us feel confident with this dealership. This resulted in the purchase of two 2013 MKZ Hybrids, one for us and the other for our youngest daughter who is stationed in Florida.
We have also worked with Don Neff who sold our oldest daughter and son-in-law a 2012 MKX while home on leave last December. Don’s knowledge of the vehicle upon delivery was exceptional. Although they live in Nevada, he provides excellent customer service via the phone/email as needed. With our past and present experiences, we highly recommend Lejeune Lincoln for your next vehicle purchase.
In North Carolina
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