57 North Carolina Toyota Service Centers

I was able to sign in online, knew what the bill was - keithkoger

I was able to sign in online, knew what the bill was beforehand, and was in and out quickly.

You all have always been awesome in all the years I have - Jthorp

You all have always been awesome in all the years I have had my car serviced there!!

Geoffrey was excellent, kept me informed, honest and - Kpotts

Geoffrey was excellent, kept me informed, honest and always friendly. I had my oil changes done at a different dealer because it was closest when we moved to NC. It was always a hassle, once they forgot an important part which affected breaking which could have landed me dead. Now we are north Raleigh. Very professional. Geoffrey is excellent. Wish they did not have their desks where they hear the garage doors crash down. That has to be hard for the employees all day. The doors are loud! Please change this, not for customers but for employees. We are looking at the plug in Rav 4 next. Very pleased with our hybrid.

Service dept technicians need some serious training. - RWPHELPS

Service dept technicians need some serious training. Also need to be truthful with customers about issue with vehicles

I had to rescue my Mom who lives in SC coast secondary to - trbrooks70

I had to rescue my Mom who lives in SC coast secondary to health issues. She wanted her Lexus Rx 350 to accompany her on the trip. Shortly after we got her up here the service indicator light illuminated. Decided to take it to Bryan Easler since Lexus is in the Toyota family. I did not have an appointment and took a chance for service. I was immediately and politely greeted by Kayla who got me in very quickly. The service was fairly routine but they got me out quick. the waiting room was very nice, much nicer than their closest competition. 40 minutes and I am out the door. Prior to this service visit my son and I were looking for a Toyota Rav 4/ Highlander and were greeted and assisted by Roger Miller who could not have been any more professional. the experience I have had at Easler was far above the standard I have received at other dealerships.

Jeff Cobb is great and more excellent sale associate and - bradfordparker638

Jeff Cobb is great and more excellent sale associate and more goes above and beyond.

I have been a long standing customer of Fred Anderson - harataicher24

I have been a long standing customer of Fred Anderson Toyota. I taker my car there for all my servicing needs at one point I had a small problem with communication in the service department, and when I called to let them know, their manager, Aaron Summer bent over backwards to rectify the situation immediately. Great customer service!

I have dealt with the Service Department for over 20 - Thomas

I have dealt with the Service Department for over 20 years. I trust Kevin Severson that he will tell me what needs to be done to my car and that it will be done to my satisfaction. The reliability and dependability are what makes this a unique and dependable dealership!

I recommend Fred Anderson Toyota i Sanford N. - antondonn

I recommend Fred Anderson Toyota i Sanford N.C. Very happy with their services. We took our cars for service and was treated with respect. There was no selling services that we didn't need like other Toyota dealers. Very nice young men help us thru the whole process. Thank You.

Went in for a Regular Oil Change on my Avalon and left - Donna

Went in for a Regular Oil Change on my Avalon and left with a New 4 Runner. Customer Service was Great and The Sales Department Even Better!!

I drive to this dealership because of the service - glittlenc

I drive to this dealership because of the service provider Lou. He is a total professional and dedicated to customer satisfaction. Promote immediately.

Amazing staff! - Emily

Amazing staff! Such wonderful people working at the counter. The two women I interacted with today were so kind and helpful that I had to write a review! I absolutely recommend this dealership if your car needs repairs!

Had a good experience at the dealership thanks will tell - leroyolivares

Had a good experience at the dealership thanks will tell my friends about the dealership

Hendrick Toyota gives professional service all around, - stpekala

Hendrick Toyota gives professional service all around, from purchasing through servicing vehicles. They offer a range of product options and always back their work.

Great people working here. - Ericahertzberg

Great people working here. Will come back to get more work done in the future.

Jo was extremely helpful when I came in with some issues - joselitogwapo1979

Jo was extremely helpful when I came in with some issues on my RAV4. He took the time to listen, explained everything clearly, and made sure I was taken care of from start to finish. His professionalism and genuine care really stood out. Highly recommend working with him.

I’ve been here many times for service and each time was - Tdflowers

I’ve been here many times for service and each time was excellent. The waiting area is comfortable.

The attention to my vehicles and to me is consistently - Very Satisfied customer

The attention to my vehicles and to me is consistently great. The customer service is excellent. Thanks Woody!

I take my car to Express at Mike Johnson's and Randy - missyjoe

I take my car to Express at Mike Johnson's and Randy Quinn is my service adviser. Randy is the only adviser I will see, he is honest, explains what I need and why and never tries to sell me something I don't need. I will continue going there as long as Randy is there!

Excellent service from xx. - dbourne

Excellent service from xx.in to xx.out, starting with the kind lady who scheduled my appointment to the servi rep.who explained what was to be done

Needed TPS replaced for 2 tires. - brian4026

Needed TPS replaced for 2 tires. Customer service was excellent. Cost was based on my initial request. Issue with additional TPS, wasn’t discovered with diagnostic.

Big business poor service this team of people are all - rkells

Big business poor service this team of people are all liars BATE AND SWITCH scammers tell you one thing to sale you a car and something totally different when time for service appointments rude Try to intimidate and pass the buck run around game highly over charges and fees for just about any thing please shop around and buy your next vehicle somewhere else or I promise you will be sorry ! You know it's bad when you feel like you need to bring your concealed carry with you to get an oil change.

Bought a '24 Toyota Tacoma SR. - Miguel.lujano

Bought a '24 Toyota Tacoma SR. Had excellent customer service with the sales department. At 5k miles we took the truck to get serviced, the technician noticed that the battery terminals were corroded and charged us to clean it. A couple weeks ago the truck died at 7,800 miles. Called the dealership to ask about getting it towed to their service department. We were told that they were not in charge of towing. We reached out to our insurance and were only able to get it towed home. After speaking to some friends, we were able to get it towed to the closest dealership which is in Rock Hill. RH dealership diagnosed it as being improperly wired aftermarket foglights. They disconnected the foglights and said the truck worked. Next day when we picked up the truck it started shaking and all the lights came on, we took the truck back to RH and the next day we were told we need a catalytic converter which would run us 3k and would not be covered under warranty because of the foglights. I reached out to customer service and was told that we should not have been charged for the cleaning of the corroded battery and that we had roadside assistance until '26 and that this should have been relayed to us. We were advised to get a second opinion on the catalytic converter so we towed it here. The technician went off the notes from previous dealership and told us the same thing, which defeats the purpose of a second opinion. We called customer service at Toyota and were assigned a case manager. Case manager said that it was highly unlikely that fog lights could be the cause of a failing catalytic converter and said Toyota would cover 50% of the repairs and would pay for a new battery and terminals. I have reached out to the general manager at Town and Country to see what can be done about the other 50% and have been told by 4 different people that he is in a meeting and will reach out to me. It has now been over 48 hours and we have not heard back. This is a 39-40k dollar truck that was purchased in the hope of not having to deal with issues like these. This has also been a daily driver which means that we have had to take off of work. We have been without this tacoma for 2 weeks now and hope that the general manager is able to help us out. Again, the sales team was amazing but the rest leaves much to be desired.

Stopped in without an appointment. - Peggy

Stopped in without an appointment. Their service manager Mark was able to get me in without hesitation and was extremely cordial. Very fast service and convenient without the usual long wait elsewhere

My new C-300 - Monegrojon4895

I came to buy a Mercedes Benz I worked with Diana Rollins she was awesome!! I got the car I wanted and at a payment I could afford. Ronny helped me get my first car loan! I will tell all my friends to go to AutoExpo if they want a car and ask for Diana!

Classic Toyota really took care of me I found my new - Jenniferadams24

Classic Toyota really took care of me I found my new dealership, way to go

I bought one of the two 4Runners I own at this - wgallen1

I bought one of the two 4Runners I own at this dealership, however, I’ve taken 2 of 2 4Runners to their service department. Kari is an awesome Toyota service consultant!

I had work done to my dodge magnum Rt. The front fender... - msburns

I had work done to my dodge magnum Rt. The front fender was replace along with some other work. Paint matched perfectly and no over spray. These guys were always there when I called and tried to help me regardless of who had my paperwork. Teamwork, dedication and top customer service is a gift and Crown Auto Paint and Body exemplifies each one. Thanks for you commitment to excellence.