104 Ohio Buick Service Centers
They met all my needs and Jerry was kind enough to always - edwincollazo1954
They met all my needs and Jerry was kind enough to always take me home and always has a smile and a sunny disposition. Also Mike went out of his way to make sure that I was satisfied and also gave me a ride home. Thank you to Nettie and the mechanic that worked on my truck.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Parts Manager
I'm always treated very well at my service visits. - PABALAZ208
I'm always treated very well at my service visits. I feel confident the service guys will do a thorough and complete job.
Short staff so had to wait longer than I expected to - THOMASBROOKS1104
Short staff so had to wait longer than I expected to service my car in but it was worth the wait.
Service Director
I am very happy with the service I recently got on my - milur2000
I am very happy with the service I recently got on my Equinox. I will definitely return for future service.
Service Manager
Everyone was helpful. - harvey15
Everyone was helpful. Mechanic was great since what I needed repairing was a 1990 Reatta.
Austin did a great job for a good price. - Jon Haines
Austin did a great job for a good price. My truck was cleaned and serviced above expectations!
Smiles, knowledge and confidence were expressed by each - Rajehughes85
Smiles, knowledge and confidence were expressed by each of the team members at Arbogast. I know I'm being treated fairly and respectfully by all the folks at the dealership.
Service BDC
I've received requests for a review of my service... - georeinhart
I've received requests for a review of my service experience on my cell phone but it only allows Facebook or Google reviews. I don't have accounts at either one and don't want them, but I love Bob Ross Buick. I had both my cars in for service over the last two weeks and my experience was beyond expectations. Eric in service handled both and went way above and beyond. No one could ask for more!
Everything went according to plan and staff was helpful - K. Davis
I was referred to bill delord from another repair shop because they deemed my repair to be covered under warranty. Info they stated bill delord pointed out to them. Called to make an appointment and was able to get in pretty fast with a loaner car that was comparable to the size car i owned. I was worried about the whole thing since the covered under warranty info came from another shop. I called the day before just to make sure my appointment and loaner car was all set to go. The process of dropping off my car and picking up the loaner was very fast. I dropped off at the end of the day for the next morning. I was called about 900am the next morning from service stating my repair was covered under warranty and all set to go. Shot out to integrity automotive in middletown for being right! They are great as well. I was able to pick up my car even after service was closed and that was a breeze. My mom previously purchased a car from bill delord several years ago and she was happy with the service then and im happy with the service now. I told my mom about my experience and she actually went there for an oil change a few days later. The location isnt really that close but not too far. I live in west chester and my mom lives in middletown. We both pass other places we could go to service our cars be would drive the extra miles for good service. Hopefully it stays that way.
Senior Service Consultant
Equity Manager
Straight forward. - yhbuild
Straight forward. Easy to work with. Completed in a timely manner. Coordinator handled project well
Was greeted by Mike Troutner, who took charge of the work - rmullinger
Was greeted by Mike Troutner, who took charge of the work on the car. It needed a rocker cover replacement and new windshield wipers. Mike was friendly and accurate, and got the car back to me in a short time, with the work done.
This is the dealership where I purchased my buick. - Whiteboy766
This is the dealership where I purchased my buick. I have been very pleased with them since I have been dealing with them.
Clean and very helpful and pleasant people to work with. - phantum37
Clean and very helpful and pleasant people to work with. They take the time to work with you on your repairs.
Very pleased with availability of service time and - rayhallis
Very pleased with availability of service time and overall performance of service department since I purchased vehicle
Don’t make my mistake of purchasing a high end vehicle - Alain H
Don’t make my mistake of purchasing a high end vehicle from this joke of a dealership. Service department inexperienced in providing quality service. Took two days to figure out issue with new Yukon, part not available for up to a month, no loaners available, had to travel to Hertz branch and wait 40min to get a junky loaner (no non GM upgrades). When I raised concerns to service manager, zero sense of accountability and indifferent if I post review
I was driven to the car rental which was next door. - mkontos54
I was driven to the car rental which was next door. Before I knew it, my car was ready. The repair work and car wash made my car look like new. The people in the office were friendly and helpful and took care if everything. I have no complaints.
We were travelling from Canada to Florida when the engine - valprior60
We were travelling from Canada to Florida when the engine ceased up. Adam, Hyundai service advisor went above and beyond to get the car fixed. When we returned from Florida the car was ready to go. Adam had several hoops to jump through as he was dealing with a Canadian car and with Hyundai Canada.
The only dealership my family has dealt with since - Grueserclan
The only dealership my family has dealt with since 1980’s. Love Mr. Lambert, his staff and the service.
Great customer service and knowledge technicians. - Tim
Great customer service and knowledge technicians. When you ask questions about your vehicle, the staff always has clear and detailed answers.
I was trying to preserve my 2008 truck and auto nation - Ken
I was trying to preserve my 2008 truck and auto nation has worked on a few vehicles for me. My truck looks new again. Thank you!
Fri Apr 14 2023 Took my Enclave in for oil change The - Hellfire 414
Fri Apr 14 2023 Took my Enclave in for oil change The incompetent mechanic didn't tighten the oil filter and oil was all over my frame. This is because I drove the express home and my engine could have been damaged. And we all know Ballas wouldn't except responsibility. They said they check all fluids, well my transmission fluid was also a quart low. xxxx Ballas forever. I will go back to Lincolns
Super friendly, honest, services priced OK, a great - Ohio_state.buckeye
Super friendly, honest, services priced OK, a great dealership. No reason to use anyone else
My wife and I drove 3 hours from Pennsylvania to get our - Tom maloy
My wife and I drove 3 hours from Pennsylvania to get our truck. This was my second time working with Nate Bowles, and he went above and beyond He’s the reason why we went back to get another truck from bill Harris. Couldn’t have asked for a better experience!!!!
Excellent Dealership for service. - Cecc
Great place to have your vehicle serviced with out all the hype and pressure that most places give you. Thanks to the whole team including the check out process. Thumbs up, I recommend Borcherding! Thanks, Cecc