71 Oklahoma Ford Dealers

Ive been waiting on a new car to come in so sat. - baizesheila60

Ive been waiting on a new car to come in so sat. May 4th i went to ford in muskogee an met jennifer the wonderful cheerful sales lady that sold me my car.Jennifer showed me everything about my new car even set my phone up for me.I just want to thank Jennifer shes an awesome sales lady an a very caring person.Jennifer thank you.Also the managers were all very friendly an courteous.

Jordan Rolin was extremely knowledgeable and put us right - Lynne Deaver

Jordan Rolin was extremely knowledgeable and put us right at ease. He explained everything upfront and the whole process was seamless. Everyone we interacted with at the dealership was polite and professional.

I’m not one to trash businesses on the internet. - justin.wylie

I’m not one to trash businesses on the internet. However, after the experience I had, I felt others might find some value in it and possibly avoid being the victim of a similar situation. Short version is to be sure and get EVERYTHING in writing and don’t trust that the dealership like this will stand behind their word. On 7/18/22 my son excitedly showed me a 2014 Ford Focus that David Stanley Midwest City had for sale. It was what he wanted and within the budget I set for him. We had previously looked and researched these vehicles and knew there were open safety recalls and warranty replacements for this year, make & model. At the dealership Mauricio from internet sales took us out for a look over the vehicle and short test drive. It was short because literally the car was almost out of gas, and I was told they do this because they have a problem with people stealing vehicles on test drives, I question that now. During the short drive I brought up the issue with the recall and limited supply of warranty parts and he assured me those items are taken care of prior to them receiving the car. We decided to go forward with the car and was once again assured there were no open recalls even though the car fax clearly showed open recalls. Mauricio stated the car fax probably wasn’t updated yet. At this point I should have had them write that down on the terms of the sale, but knowing it was a large seemingly named dealership I assumed they would back their product and sale… I WAS WRONG! On 7/19 (Next day) the car began overheating. My son reached Mauricio who told him it was probably because it was 110 out and to turn it off and wait a bit. On 7/20 he had a different issue where the gear was slipping, and it had a check engine light. On the 7/21 I brought the vehicle back and dropped off at the service department. They thought they found the issue and I picked the car up on 7/27, temp was fixed, however within 5 miles the check engine light came back. I immediately returned to the dealership. A few days later I was told there was a recall and some warranty items on the vehicle so it’s now at a Ford Dealership. As I type this out on 9/12 the car is still with Ford because of a large backorder of the part needed… the issue I tried to avoid in the first place. Communication with the dealership was challenging. For close to a month I was routed through a number of people; Teresa, Veronika, Marten, Kyle – All were very polite and seemingly helpful but no one was able to make a decision or suggest any options. All roads led to the Used Car Manager Tony. He functioned as the liaison between the owner (not David Stanley) and myself. They wanted to treat the Focus as a trade-in, offering to buy it back at 40% of what they sold it to me for. I didn’t find my suggestion of rolling back the purchase with the agreement I would purchase another vehicle from them unreasonable. I would have even tried to find middle ground, however taking a 60% hit on something they sold me and ‘assured’ didn’t have open recalls was a bit too much. As I type this out on 9/12, car is still with Ford waiting on these parts. My goal is to simply to put this information out there and hopefully prevent anyone from having the same experience I did. There are so many better dealerships out there, I would skip David Stanley all together. Whatever car they have isn’t worth the risk and having to experience that proverbial ‘shady used car sales’ stereotype. The only positive item is the service department were very nice, responsive, and communicative.

I live in the Dallas area so Okarche isn’t exactly down... - Gabe Z

I live in the Dallas area so Okarche isn’t exactly down the road, however if it wasn’t for the amazing help that I received from Blayze, I wouldn’t be driving my dream car right now that I had been dreaming about for months. Blayze went above and beyond to help his customer and I highly doubt I will have such an amazing car buying experience from now on, I highly recommend Mainer Ford they are a down to earth dealership and they are very lucky to have Blayze working there. Thank you again so much from the happiest customer ever!!

Really, please just consider going anywhere but here. I... - katehilmes

Really, please just consider going anywhere but here. I received the most disrespectful, snide, condescending, womanizing treatment from the salesman helping us, his sales manager, and the rest of the staff in general. My boyfriend, his father, and myself went in on a Friday night to look at a car for me, and we were treated fairly with a decent amount of respect. After some talk, we walked away without a deal we could agree on. Within an hour of leaving, I had an email from our salesman. The next day I negotiated on my own behalf and we eventually reached an agreement. I returned to the dealership solo, and after informing the staff that I would not be financing through them but would instead be handling my own financing directly with my credit union (as I have done with every vehicle I have ever purchased) I was met with resistance. The staff made several rude comments about how “inconventient” that is and how “it doesn’t make sense” and is “weird but do whatever you want.” I was spoken to like I am a child and like I am unintelligent/incapable of making decisions for myself. I was able to shake it off because I *thought* I was getting a good deal on a car I have wanted for a very long time. I went in to meet with an agent at the credit union I use, and our numbers for the total cost came up identical to each other’s per the information laid out in a purchase agreement, but different than the dealership’s bottom line on said agreement. I’ll spare the boring details, but among other things during a call about the discrepancy in price, the salesman told me this is “basic math, I don’t know what you don’t understand” and he laughed at me while stating “I’m really trying to remain professional here.” The call happened to be on speaker phone, and the bystanders who were in earshot had shock and disbelief painted all over their faces at his comments. I have never been made to feel like a joke in my life until that point. It goes without saying I backed out of the deal immediately and will happily take my money elsewhere. It should be noted, I emailed a manager regarding this situation. I received an “I’m sorry, we don’t usually conduct business that way” response that is pretty useless. My boyfriend, however, received calls almost immediately from different managers trying to apologize. Considering that it was never my boyfriend’s deal, the car was for me, I was the sole negotiating party, and I was the sole party responsible for the financing, this strikes me as odd. I hate to accuse any individual or business of sexism, but this sure feels a lot like unfair treatment due to the fact that I’m a young woman. Last I checked, my money is just as green as anyone else’s.

BOUGHT A OLDER USED CAR, Knew it was SOLD AS IS. had a... - mike4dodge

BOUGHT A OLDER USED CAR, Knew it was SOLD AS IS. had a problem a few days later, i just knew it was on me...But Let my sales person know, 5 min latter the GSM call me, Got me in the same day, Delivered bank to me at home next day! I have now Bought 2 More New trucks and a car for my daughter! I won't buy any other place now. They Also Give free oil changes for life, New or Used. Love them!

BEST CAR BUYING EXPERIENCE OF OUR LIVES! - Lance & April Carter

We had been to other dealers in town and had a horrible experience, so we tried Doenges, and immediately we knew it would be a different experience than any where else. Everyone was helpful and friendly. Bret, our salesman was extremely nice and polite.Tim Ditonto also helped us with vehicle stats and the carfax history. They were honest upfront and never acted like we were burdensome. Michele Gaines went above and beyond to help us get the financing and payment that would fit us. She stayed late into the evening and was extremely personable. This car buying experience was the best i have ever had! It was so smooth and painless. We will recommend Doenges from now on to everyone!! Thank you!!!

WARNING! - benetzero

WARNING!!! Had a fuel injector return line go bad on my 2019 F-350 when returning to Lubbock. I googled Ford Dealerships near me and found Mainer Ford of Bristow. I called them to see if they could fix the problem and they said yes, they have Ford Authorized Mechanics. They replaced the high pressure line and when I asked them to check if this was covered under warranty, they said "no, Ford does not cover hoses." I then paid them almost $1100 and drove home. Less than 3 months later, the line blows near San Angelo Texas. Jim Bass Ford replaced the line for no charge under my powertrain warranty. I called Mainer and was advised that quote "we are not an authorized Ford dealership. We can't perform Ford warranty work." They misrepresented themselves, as they are still doing on this page, as Mainer Ford of Bristow. So they took my $1100 and couldn't even fix it to last 3 months. Thanks for the lies and sub-standard work. I am glad I had the rework done by an honest AUTHORIZED Ford shop in Texas this time.

Ask for Kat! - bboone07

Ask for Kat! She will take care of you! We recently purchased a new F350. I had many questions about the options and specific details about the truck. She was quick to get answers prior to the sale and has continued to help answer questions after the sale about the Ford app and how to operate things on the truck. Thank you Fenton Ford and Kat!

While visiting OKlahoma city, the wife and i decided to... - gmcdvr57

While visiting OKlahoma city, the wife and i decided to check out fords new mach e mustang, only problem was no one in Ok city or tulsa had one. Another dealer in Ok city told me to call mark allen in chickasha. I called and talk to Kyle Richardson about the car we wanted he told me they had one on the lot. so Friday after the wife was finished with work we drove over to the dealer arriving past closing time thinkin we only get to look if we were lucky but to discover Kyle was still there and willing to take the time to show and even let us test drive the car. We decided last night 10/12/2021 to order thru ford but i picked a local dealer in in BA. Kyle calls me this morning to tell me if i decided to buy a car he would talk to thier manager to make it happen. When I told him what i had done he understood completely says if there is anything he could do to help i was to call!! Stayed way beyond closing time to let us check out the car, very professional and courteous excited about the new Mach e!! Thank you Kyle!! David Bailey

Great experience buying the Bronco. - Aggie

Great experience buying the Bronco. Everything was ready when I came in to pick it up and was well taken care of. Will buy here again

At a time when customer service has been in a steady - Notoriousairedales

At a time when customer service has been in a steady decline it was great to do business with Lisa at Harlan Ford. Lisa my sales rep was outstanding and kept me up to speed as my new Maverick was being built and shipped. My truck was clean and had a full tank of gas when I picked it up. I didn't have to pay a ridiculous and erroneous dealers fee or surcharge, and I received a fair trade in value. Service as it was meant to be, Do yourself a favor and buy your next new car from Harlan Ford.

They did what they said they would do, droveFrom Norman... - Rainbowheartland@aol.com

They did what they said they would do, drove From Norman and the salesman was awesome !! Yes I would buy again thinking about new pickup, finance guy was a little windy , meaning long trying to sell extended warranty

Left w/good feeling, not sick at my stomach like buying... - BigRock

Left w/good feeling, not sick at my stomach like buying from another dealer, or just lost money at a casino. Very satisfied will be back.

The dealership lived up to their part of the deal. - Btate

The dealership lived up to their part of the deal. I didn’t like having to wait a year to get the vehicle. The dealership was great.

New car buying experience with Scott - Fred

I bought a 2014 focus from Scott. He was knowledgable helpful and very pleasant to work with. After the purchase he has been extremly helpful with concerns or problems my daughter has had with her car. Best sales experience I have ever encountered

Great place to do business!! - WAYNE NEILSON

I have purchased several vehicles from Washburn Ford as well as used their service department. Always impressed with this dealership. Fair pricing and great service department. Kirk and his employees are top notch and pleasure to do business with.

Great place good people Enjoyed being there even though - davidroberts1941

Great place good people Enjoyed being there even though we could not get a deal done. Will deffinatley come back. Great home town people, honest, just really a great experience. Would highly reccomend.

Did what they said. - Best deal in 500 miles. No... - Glen

Did what they said. - Best deal in 500 miles. No problems. Even came up with financing at a rate equal to my credit union. Glad we made the trip.

I never heard from them. I sent two separate inquiries... - manitrabward

I never heard from them. I sent two separate inquiries but never heard anything back from anyone. I was willing to travel over an hour away but I'm no longer interested.

Beware - JackBowker

This place is a joke. We bought a twenty thousand dollar plus truck had it less than a week and it broke down while we were on vacation. Long story short we were told it needed a NEW engine. From there on out their staff would not call us back to give us any updates or answers. Was told later they were told not to talk to us. We later made a deal to pay half of a NEW engine which we agreed to. Got it back today (on an empty tank gas light on) over a month later to find out they put a used engine in it which supposedly cost over seven grand. I requested the truck be trailerd back to us which Jay agreed to but that didn’t happen. Jay told his boss he didn’t “remember” us talking about that. Called today and they would not tell us the purchase price of the used engine. Told us we purchased a “used” vehicle and that was that. Glad to know we can travel and spend thousand of dollars to get screwed over by Oklahoma’s finest car dealership. I wouldn’t recommend this place to my worst enemy. Buyers beware. Report to BBB P.S I’ve never had Facebook, in fact I hate it but signed up to protect you guys. Don’t buy used junk from them they will screw you over. Don’t get a mechanic to look at their used cars get an attorney.

Roberts Ford in Pryor is the place to go if your looking... - deer whisper 1021

Roberts Ford in Pryor is the place to go if your looking for good honest people to deal with.. Rob Powell and staff are at the top of the game, it was a pleasure..

Features of the vehicle were explained and - Bronson

Features of the vehicle were explained and well-demonstrated. Preferences regarding terms of the purchase were honored. The overall experience was excellent

My family has bought 4 vehicles over the last 15 yrs both... - Scott Henderson

My family has bought 4 vehicles over the last 15 yrs both new and used. The service dept is the BEST I've ever found! Great communication every time we take our vehicles in for warranty and service! They will always be our dealer

Service work - Truck driver Rick

I would recommend this dealership to everyone! They have bent over backwards for us after we had truck problems. Wonderful people and place. Their hospitality was amazing.

Wonderful crew to work with! - Jeremy

Wonderful crew to work with! We chose the Ford Maverick, was in and out in less than 45 minutes. Finance was straightforward. Trey was our salesman and worked with his sales manager Cameron for our deal and made our visit quite easy and even filled the tank for us before we left. Highly recommend this crew for your next new Ford purchase!

Great people and dealership - Calvin B

I had a great experience dealing with Michael Alexander as my salesperson. I had bought from this dealer about 4 years previously and both times they were great to work with.