Excellent! - Biddie
I was pvery impressed...great experence in buying a car. No hassle...great people to work with! Truthful and honest that's what I like in a dealership and a Salesperson.
Top Reviewed Specialists At This Dealership
Kia Sales Consultant
Buick GMC Leasing & Sales Consultant
Kia/Used Sales Consultant
Great experience at a challenging time - travis-smith
Want to say thanks to Brian and Lauren for their help when my Kia souls engine decided to go out. Ended up in a new 2018 optima.
Great experience - lmatt127
I had an awesome experience with this dealer, their sales staff and their finance team. They made sure i had everything I would need to complete the purchase. It was such an easy and smooth process.
Service Center - TheHarffs
My husband and I LOVE the service department. Everytime we go in they make us glad that we bought from this dealership. The staff is friendly and go above and beyond the normal service and even sales department as well. I'm really impressed and grateful for Big Red Sports and Imports!
Shady!!!! - Mad/Mike
Place is a joke!! We were there two different times trying to test drive a vehicle. First time 3/17/18 they said the battery was bad in the car. Nobody wanted to put one in the vehicle so we could test drive it. Came back on 4/14/18 just to see if the vehicle was still there. It was. We went in to ask to test drive the vehicle and was told that they didn't have the keys and we couldn't test drive the vehicle because they were being audited. The sales guy Mr. Jones was trying to help us and offered to go buy a battery with his own money which I thought was pretty strange. He was not there again the second time. The dealership is very shady! What dealership wouldn't go above and beyond to get you in a car or have a battery in there service center? Shady!!!!!!
Best Car Buying Experience - jhicks1984
Seriously the best car buying experience I have ever had. After spending 9 hours and 6 other dealerships I came here and from now they will be the first. Nolan was the salesperson I worked with and he was amazing. He worked straight from the start to make a deal happen. Everyone I spoke to here was 100% customer focused from Nolan to the sales manager to the finance department. They also had great communication after the sale to make sure I was happy with my purchase. If yo user in the market for a car I recommend starting here if you want a no hassle buying experience with the best customer service!!!
Very poor service department/ Randy, Weatherford, Ok - Randy
Made an appointment to have a simple oil and filter change at the dealership. Told the service person I had to be done by 2:45 pm. as I had to pick up grandkids from school 30 minutes away. Was told that I would be in and out in about an hour and my appointment was set at 1:30 pm. At 2:42 pm I walk up to the desk concerned that I had not been called to get the car. At 2:50 pm I see my car going up on the lift for them to start the oil change. I told the service person that if that was my car to forget the oil change as I had to be going as I told him repeatedly when I scheduled the appointment and when I left the car with him. I wasn't the only one. Two other people where told that their vehicle would not be ready. I live in Weatherford, Ok and drove about 75minutes to have this done. Could have saved myself about 2 hours. No reason for the service manager to not to have at least been on top of the techs, or at the very least tell me they weren't going to be able to do it and at least get me out of there on time. I originally purchase the car from Bob Moore Kia in Edmond. Service there was always good.
Even when Kyle Hill took over the dealership the service was good through out their time. Very disappointing and inconsiderate of a customer who told them the situation up front. I was looking to purchase a new Kia with Shane who was very helpful. However, no service, no sale. Service is what keeps me coming back to a dealership. Service department doesn't have a clue. Too bad, I really like Kia's.
AWFUL AWFUL AWFUL - FMAZERAC
Worst dealership in the state!!!!! STAY AWAY FROM THIS DEALERSHIP!!! They will sell cars out from under you and are rude. Would not buy anything from this place