Transparency and patience - Mrgrimm
We were impressed with Korbin’s knowledge of the vehicle and listening attitude. We also were pleased with Brandon’s patience and openess. All around good experience for our first Subaru purchase.
Top Reviewed Specialists At This Dealership
Kia Sales Consultant
Buick GMC Leasing & Sales Consultant
Subaru Sales Consultant
Great work getting me approved even offered to let me get a - joe.whittet
Allen was salesman and and did a great job at making the deal. Financing took a bit longer then I thought it should but it didn't take to long. Was happy with the experience!
They take your information and never call u back. - Tammy
They take ur information and never call back. I have called them several times and they say let me look at your stuff and I promise I will call u back. They don't call I feel like I gave my information to a scammer.
My purchase from this dealership was awesome. - Fslove89
It is a very lengthy process. But well worth it. Thank you David Perkins and Mrs. Tia the Finance Manager and Big Red Imports in Norman.
Shady!!!! - Mad/Mike
Place is a joke!! We were there two different times trying to test drive a vehicle. First time 3/17/18 they said the battery was bad in the car. Nobody wanted to put one in the vehicle so we could test drive it. Came back on 4/14/18 just to see if the vehicle was still there. It was. We went in to ask to test drive the vehicle and was told that they didn't have the keys and we couldn't test drive the vehicle because they were being audited. The sales guy Mr. Jones was trying to help us and offered to go buy a battery with his own money which I thought was pretty strange. He was not there again the second time. The dealership is very shady! What dealership wouldn't go above and beyond to get you in a car or have a battery in there service center? Shady!!!!!!
Best Car Buying Experience - jhicks1984
Seriously the best car buying experience I have ever had. After spending 9 hours and 6 other dealerships I came here and from now they will be the first. Nolan was the salesperson I worked with and he was amazing. He worked straight from the start to make a deal happen. Everyone I spoke to here was 100% customer focused from Nolan to the sales manager to the finance department. They also had great communication after the sale to make sure I was happy with my purchase. If yo user in the market for a car I recommend starting here if you want a no hassle buying experience with the best customer service!!!
Very poor service department/ Randy, Weatherford, Ok - Randy
Made an appointment to have a simple oil and filter change at the dealership. Told the service person I had to be done by 2:45 pm. as I had to pick up grandkids from school 30 minutes away. Was told that I would be in and out in about an hour and my appointment was set at 1:30 pm. At 2:42 pm I walk up to the desk concerned that I had not been called to get the car. At 2:50 pm I see my car going up on the lift for them to start the oil change. I told the service person that if that was my car to forget the oil change as I had to be going as I told him repeatedly when I scheduled the appointment and when I left the car with him. I wasn't the only one. Two other people where told that their vehicle would not be ready. I live in Weatherford, Ok and drove about 75minutes to have this done. Could have saved myself about 2 hours. No reason for the service manager to not to have at least been on top of the techs, or at the very least tell me they weren't going to be able to do it and at least get me out of there on time. I originally purchase the car from Bob Moore Kia in Edmond. Service there was always good.
Even when Kyle Hill took over the dealership the service was good through out their time. Very disappointing and inconsiderate of a customer who told them the situation up front. I was looking to purchase a new Kia with Shane who was very helpful. However, no service, no sale. Service is what keeps me coming back to a dealership. Service department doesn't have a clue. Too bad, I really like Kia's.
AWFUL AWFUL AWFUL - FMAZERAC
Worst dealership in the state!!!!! STAY AWAY FROM THIS DEALERSHIP!!! They will sell cars out from under you and are rude. Would not buy anything from this place