Great, love it - Bcarrunit
Five stars, this dealership was great and helped me so easily. I would recommend them in a heart beat. No smoke and mirrors here thats for sure
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales & Leasing
First New Car Experience Made Special! - saraw308
Lori Benton was extremely helpful. I am a 20-something individual and this car was my first car and first brand new car. My family has bought from Armstrong twice in the past and they have always given us excellent deals. This experience was no exception. I was able to get the color of Jetta I wanted without hassle! Not only did Lori an affordable deal, she also rolled out the red carpet for me. My dad and Lori conspired together, without my knowledge, and surprised me with a banner and cake to celebrate! It meant a lot since I had been saving for a while and the little notes on the banner filled me with pride! Pure strangers at the dealership put in effort to make this special! Truly wonderful.
Lori took time to show me every detail of the car. Very helpful, since I had no idea how to use the electronic gadgets it came with! Highly recommend this to anyone.
Internet Sales and Leasing
Positive experience - Melanie
Though I wasn't able to purchase my dream truck it wasn't from the lack of effort from Devan and Shelby. The experience gave me a whole different look at the stigma with buying a car. I just can't say enough good things and recommend buying your next car from Kendal Volkswagen
Always a great experience - Jjmason01
Steaven makes it so easy to buy from him. I hate buying cars and he is so easy to work with. Thank you Steaven!! Always a great experience at VW.
Super satisfied - VwT2018
I had been car searching for months and every step of my process and car experience with Sheppard has been nothing short of satisfactory. They were very considerate of my budget and worked with me to find the best fit car that I would love. They considered my time and had me in and out in no time. There was a very true and pure genuine intentions in finding the right fit for me with no pressure what so ever to sale or hit some quota. John and Devan were both great and they made sure to deliver on there word and constantly made sure I was happy without overduing it and being too persistent. These guys went above and beyond to make sure I left a happy customer and assured me of my purchase! You can’t get any better than fast service, great consumer skills, and great prices!
Best buying experience ever! - duckey
My salesman Moorland was great to work with, no stress and I took my time deciding what I wanted. Multiple test drives, different exploration of options available, and questions answered! Since I had not purchased anything new in over 20 years, I only had not so memorable bad experiences with other dealerships - pushy salesmen, salesmen trying to steal sales, people talking down to me because I'm not a man... BUT Herzog Meier Volkswagen was opposite of any experience I have ever had. Polite, respectful, and NOT pushy. I appreciate also how I can go back anytime if I need anything or have questions about the car. It doesn't end after the papers are signed. It will be fun to get to know my Tiguan!
Best service around - leesa pearl
I've always had fantastic service at MAC VW- Ron is fantastic, they work quickly and keep you informed, and have a nice loner car available when you need it.
I don't know anything about the sales department- I bought my car at a different dealership before moving here.
Didnt return my registration or 2nd key. - jenhayter911
I bought a used jeep and traded in a 2016 4runner. They said theyd take care of financing. Once i got it home they wanted money down witch they knew i didnt have. I was out of state for family emergency when they returned my vehicle and took jeep back. When i returned i realized they hadnt brought my registration or 2nd key. I have been calling for 2 weeks and still havnt received registration or key. This is a joke. If i get pulked over w/o registration i will be in all linds of trouble. Cant even drive my vehicle. This company should be ashamed.
The worst - new11
They selled the worst car by using conspiracy. It was very insane. The air condition of my car had not scrutinized carefully. Also, The repair service is the same worst.
I thoroughly regretted to buy my car from here.
The 1 star is also even wasteful.
Dick Hannah VW of Portland