New car purchase - SilverShadow
Overall service was great, they help me out of a not so good situation. Needed to keep my income going. Teran stayed with me through the entire process. They even got me a little dinner McD
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Sales & Leasing
Excellent Purchase Experience - John012018
Salesman Lou Feiring listened to my desires and then found the right car for my needs. I am a out of town buyer and Lou made special accommodations to make the purchase with ease. Lou also has good knowledge of the product and communicated in a “no hassle” manner.
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Positive experience - Melanie
Though I wasn't able to purchase my dream truck it wasn't from the lack of effort from Devan and Shelby. The experience gave me a whole different look at the stigma with buying a car. I just can't say enough good things and recommend buying your next car from Kendal Volkswagen
Express Service - De's VW
Service was done fast on a busy Saturday afternoon with several in front of me. Brandon said there might be a long wait but we were in and out.
Warranty work - jess596
I really appreciated the excellent communication with Marci when dealing with the warranty work on my car. Allen also was an excellent source of getting me where I needed to be. Great group of people to do business with and restore my confidence in dealing with a dealership. Thank you
Best buying experience ever! - duckey
My salesman Moorland was great to work with, no stress and I took my time deciding what I wanted. Multiple test drives, different exploration of options available, and questions answered! Since I had not purchased anything new in over 20 years, I only had not so memorable bad experiences with other dealerships - pushy salesmen, salesmen trying to steal sales, people talking down to me because I'm not a man... BUT Herzog Meier Volkswagen was opposite of any experience I have ever had. Polite, respectful, and NOT pushy. I appreciate also how I can go back anytime if I need anything or have questions about the car. It doesn't end after the papers are signed. It will be fun to get to know my Tiguan!
Never have I ever had such a bad experience. - Skysmom14
We bought a used 2005 dodge cummins from here, it was on their sight as if it had already been through the used car process and was ready to go. NO, it was on a different lot. took it for a test drive and seemed okay. steering wheel felt really loose. so Jesse, our sales rep. told us we can do the deal and it will go through our used car inspection and be done by the fallowing Monday (this was on a Friday) Come that Monday, had not heard from anyone, so we went down there, still wasn't done and turns out jesse didn't work that day. Why would you promise something and not, for one, fallow through with it and b, promise it on a day you weren't there. so the nice gentlemen put us in a truck loaner for the time being... So come that Friday ( a whole week) had not heard anything. so I called and the guy who answered transferred me to service. Greg the service manager was nice and kind and filled our tank and got the tires put on and told us that they were going to do an alignment as well and we came and picked it up that day.
THE STEERING WHEEL WAS STILL LOOSE!! We stopped at my boyfriends sisters house and I looked under there and the sway bar end link was completely broken off. Doubt they ever did an alignment or else they would have seen that... Secondly the LED brake light is out on the passenger side... Wipers only work on ONE setting, like it only goes one speed no matter where you put the delay. and the wiper rubber is torn on the passenger side.
Now I work at a dealership and if my boss found out I sold a car like that, they would be fired. not only that the technician that did the inspection did a HORRIBLE job. and these are all little things that aren't covered under the warranty we just bought...
DON'T BUY A USED VEHICLE FROM THIS PLACE!!!
They made me feel like I wasn't even at a dealership - Aaron
We made the drive out from Portland to buy a used Tiguan that we liked. I can truly say that it was well worth the drive. They are a small town dealership and treat you with great service. We worked with Richard on the sale. He, nor anyone else, was invasive or rushed. This was the best experience I have ever had buying from a dealership. We would be happy to highly recommend them. Thanks Richard.
$$$$$×$$ - Kyle Groff
I took my VW Bug to be fixed it took 3 weeks I got it back and there is multiple things wrong with my car they did not take care of my vehicle like a normal car place should they were young adolescent children very rude Louise the service department manager was extremely rude to me didn't explain anything to me said he fixed multiple things I took it to another mechanic he didn't fix anything besides that I got my car back with 3 quarts low oil and no brake fluid interior light broken speedometer Broken Clock broken and my doors are broke after I took it there to get fixed I took it there for my doors and everything else is broken in my car Louie's the service manager does not deserve to work there I'm very upset and I'm getting to the bottom of it as I am typing this message