Check their BBB reviews — the truth is right there. - dannyluong93
Check their BBB reviews — the truth is right there.
🚫 “Certified” Porsche, Real Headaches — My $83K CPO Mistake at Porsche Wyoming Valley
🔴 1. Check Engine Light During Test Drive — Fixed With Zip Ties
I drove 5.5 hours to test drive a 2020 Panamera GTS (original MSRP $142K). Within minutes, the check engine light came on. Under the hood? Zip ties were used as a temporary fix — not a proper repair. They promised it’d stay off until I got home. It didn’t. The CEL came back the moment I got on the highway after signing. That surprise cost me an extra hotel night, and instead of enjoying my first Porsche, I drove 5.5 hours home with a CEL.
⚠️ CPO doesn’t mean trouble-free. Don’t trust “we fixed it” — even if it’s documented.
🔴 2. CPO = Certified to Pass the Blame
I paid $83K for this CPO Porsche with 3 years of warranty, tire/wheel protection, and appearance coverage. I expected peace of mind and Porsche-level quality. Instead, my new car spent its first week at my local dealer to fix that same CEL.
⚠️ CPO inspection should mean more than checking a box.
🔴 3. Undisclosed Accident Damage Missed by 111-Point Inspection
Soon after, the driver’s headlight fogged up and malfunctioned every time I washed the car. My local Porsche dealer confirmed broken seals and misaligned bodywork — signs of prior damage and improper repair that the “111-point inspection” totally missed.
Porsche Wyoming Valley did send me a free headlight, but I still had to pay $3,000+ for bodywork and installation to make it fit.
⚠️ Even a free part doesn’t fix a missed accident — especially when you pay for it yourself.
🔴 4. Wheel Coating Peeling — Protection Plan Denied
Next, the top coat on all four wheels started peeling. I used standard, pH-neutral wheel shampoo. Reached out to my original service contact — ignored. Left voicemails — ignored. Only after escalating to Porsche Cars North America did I finally get a call back from the GM.
His response? Blamed me, claiming maybe I used acid-based cleaners. I proved I didn’t — sent photos and product labels. Still denied.
I asked for 50% coverage to refinish the wheels. He agreed. I then requested gloss black (instead of matte) due to all the hassle. He agreed again — then suddenly changed his mind.
🔴 5. Then Came the Gag Order — Brushed Off Twice as “Standard”
Out of nowhere, the GM offered $500 only, but only if I signed a release. The release wasn’t just standard — it was loaded with legal traps:
• Gag clause to silence me from sharing this
• Waived all rights to future claims — even for issues not yet discovered
• Released them from liability entirely
He tried twice to play it off as “standard procedure” for goodwill offers, clearly hoping I wouldn’t read the fine print.
I did — word for word. When I asked for reasonable revisions? Denied. His final message:
“There really is no reason for you to contact us regarding your vehicle again since you will not be servicing with us.”
So after selling me a defective CPO car and missing critical issues during inspection, their final solution was $500 in exchange for silence — and then shutting the door on me completely.
—
❗Before you buy from Porsche Wyoming Valley, ask yourself:
• Would you buy a Porsche that throws a CEL during the test drive, “fixed” with zip ties?
• Would you expect to pay $3,000+ for a “free” headlight to be installed?
• Would you trust a CPO inspection that missed signs of prior damage?
• Would you sign away your rights for $500 after paying $83,000?
• Is this what you expect from a premium brand like Porsche?
⚠️ Final Warning to Buyers (Especially Out-of-State):
Don’t trust the CPO badge blindly. Ask for repair documentation. Get third-party inspections. Porsche’s brand means nothing if the dealership behind it refuses to uphold its standards. This experience was anything but premium.
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