Fantastic experience - Marshall Keith Posey
The service department is top notch. This review is for my sales experience. Easy..... very fair.... great people all the way around. The General Manager (David), my sales associate (Andrew) and finance (Brett) are consummate professionals. Thank you guys for my new 750li!! It is awesome! Do yourself a favor and go see these folks. You will be glad you did.
First Class Service - Shawn D
I just purchased my CPO 740Li from Hilton Head BMW and could not be more satisfied. The service was outstanding and the overall experience was nothing short of excellent. Joel Barrow & Stephanie Sullivan were a complete joy to work with and I will be back for my next car purchase. These guys really do set the standard for what the car buying experience should be.
pleasure of buying a car - Maxwell
we have just moved to Charleston from New York. by chance we stopped at BMW in Charleston to look at cars. we met a very friendly and sociable sales consultant Allen Glass. for number of days he took the time and effort to explain to us the cars, areas, and supporting matters. he never pushed any particular car or any specific brand
if you are looking for a luxury car, I highly recommend for you to go and meet Allen. you will not regret it
Professionalism - jpmidway
Grounding my car was quick and painless...I leased my BMW X1 in NJ, so I was not sure how this was going to workout, (although I have serviced my vehicle at Myrtle Beach BMW for the past year and a half.)
Ryan Lassiter Rocks - Rice
We were in a bit of a rush to purchase a BMW last month because our pre-paid rental for our total loss was ending. Ryan Lassiter is the fellow assigned to take all incoming calls. While our dealership experience was excellent all around, we want to note that had it not been Ryan at the helm, we likely would not have made our purchase at Century. He had a cheerful disposition, I could hear his energy through the phone. And even though he was not the salesperson, he stayed an HOUR LATE the night before we showed up, to make sure all of our questions were answered.
I give this experience an 11 out of 10 being the highest! Thank you Ryan and team!
Excessive charges for small tasks, Florence, SC BMW - Frustrated with 5-Star Automotive
I would like to complain about my experience at BMW of Florence, SC. I needed a tail light bulb changed. The bulb cost is $5. They wanted to charge me $80 labor to change the lightbulb. There were no diagnostics being performed. Just $75 to change a light bulb for the rear tail light. Even though it takes 5 minutes or less to pop in a new bulb, BMW insisted charging 30 minutes labor.
Just to be clear, I own 2 BMW's and have owned BMW's for over 20 years. I have replaced many bulbs (not at Florence BMW) over this time. Typical cost is $5 to $10 and have been told on occasion that there is no charge. There is a reason that secondary BMW service shops are flourishing. I will be taking my BMW to them because I want to be treated fairly. I am all in favor of BMW making a fair profit. Charging me 30 minutes labor for popping in a new tail light bulb (5 minutes or less) is not treating your customers fairly.