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Make sure your car is safe to drive.
SImple and Professional Process - Boatfreak
I called inquiring about a used car at 3:00 Wednesday afternoon and got in touch with Larry Mitchell, salesman. We had negotiated a fair price by 5:00 that afternoon. I made the trip to Bluffton from Savannah this morning, Thursday, the car was fully-detailed and ready to test drive. Came back, completed paperwork, and was on my way. By FAR the BEST car buying experience I have ever had. I would HIGHLY RECOMMEND Larry Mitchell and the other staff I worked with.
Amazing and Wonderful Saleman - nikahhart
Zino was absolutely wonderful and very knowledgeable on BMW. He truly wowed us. 1st experience, next time I will be more skilled in the process.
Trevor Mallard is the BEST! - GreyMullinax
Had an awesome experience working with Trevor. Super laid back and easy to work with. Not too pushy like some sales agents. We negotiated a great deal and I'm now the proud owner of a new BMW! If you go to this dealership, ask for Trevor.
Rip-off Service Center - SamW
I purchased a 2011 X5 this past January 2018 based on the service record provided by Myrtle Beach BMW. Less than 90 day it started making a engine noise. I scheduled service to check it out. They called me a week later telling me it needs a new engine at $20,000. Which is a few thousand more than I paid for the vehicle. My warranty company requested the engine to be broken down to the point of failure. Long story short. They only loosened a few bolts from the oil pan and didn’t notify myself or warranty company it was ready for inspection. They pushed my X5 to the side for two months. I paid them $2300 for an inspection that never happened. What a lousy service center. I had my broken X5 hauled away. I don’t recommend purchasing or getting service at this dealership.
POOR SERVICE CENTER - BMWman123
I've been trying to schedule a service to get a new AC compressor for the past week but they have yet to call me back on a price or anything regarding this. I've called multiple time throughout the week and this is just becoming very unacceptable.
Zero respect - Chgsg03
The attitude of the sales staff up to the general manager (John) is laughable at best. If you have an issue they could care and that starts from the top. I had an issue an expressed it to the GM and his attitude was clear that he could care less. I drove an hour and twenty minutes to see a vehicle (after a confirmation email from their employee earlier in the day). I noticed prior to leaving home the vehicle was no longer on their website. I arrive at the location and with a huge grin from the salesman I got a “it’s already sold”. After him being unable to find a 5 series they have at the same price I left and contacted the GM. He basically stated...yeah it happens. They apparently hustle to get the vehicles off their website but don’t share the same respect to contact customers they having driving up to see the vehicle. Not only is it deplorable customer service it’s lack of respect to another person. Take the drive to
Myrtle beach where they show their customers respect.