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Fast service on a flat tire, washed the car and I was on... - MW
Fast service on a flat tire, washed the car and I was on the road again. Easy to make appointment, squeezed me in. Would definitely return for any additional service.
Thank you for the easy buying experience, Cathy Shearouse... - debking
Thank you for the easy buying experience, Cathy Shearouse was wonderful! She took her time in allowing me to test drive and look at many vehicles (in the rain too), until I found the perfect one for me! Her follow through with getting my questions answered was thorough. Thank you also to Brian for coming to my house to program my garage doors. Love my new 2021 X5!
Excellent experience with Michael Maely. He was... - Paul J
Excellent experience with Michael Maely. He was extremely professional, highly responsive and very knowledgeable. Easy to work with & great follow-up, too! Highly recommend MIchael and BMW of Myrtle Beach.
Service consultant never called me back over a 4 week... - Barbeeque93
Service consultant never called me back over a 4 week period after me leaving several messages. Had to go to manager to resolve my issue.
Call good times also extremely long. Each time I called the hold time was more than 30 minutes without any human acknowledgement.
Communication. Just because your a manger doesn’t give u... - Coleman1000
Communication. Just because your a manger doesn’t give u the right to be cocky with customers. When you tell me that I don’t need to sale cars my business is booming. I took my business to Lexus in Columbia ( Jim Hudson) and bought my self a new Lexus. Best decision I ever made.
Made 5 calls to Service and was promised return call. It... - Bobcat
Made 5 calls to Service and was promised return call. It has now been 5 days and still no return call from dealership. I gave up and called Bradshaw Acura and they answered my BMW question and directed me to mechanic to help. Very discouraging as I own a new BMW M2 Competition and am new to the area. Going outside of the region, to Atlanta, appears to be my only choice for BMW service. This will color my opinion when selecting my next new automobile.