72 Tennessee Chevrolet Dealers

I am updating my 1-star review that I posted earlier. - dwightpeppers

I am updating my 1-star review that I posted earlier. Because after the post I immediately received a phone call from GM Bubba. He asked me to explain my unhappiness with Chevrolet Buick GMC of Murfreesboro. Afterwards, he explained the situation and then asked what he could do to resolve the issue. We then came to a positive resolution. Now my review has changed to 5 stars. In conclusion I will be using Chevrolet Buick GMC of Murfreesboro for my vehicle maintenance. Thank you, GM Bubba.

Bought brand new truck. - Rgm

Bought brand new truck. Called next day to tell them it was missing 4 screws on the tailgate. Sales team said bring it in anytime and they would quickly take care of it. When I returned it service rep said leave it for 3-5 days and they would get to it. Spoke with the GM and he said I will make a call and get back to you in about a half an hour. Never heard from him again. Stopped by Lowe’s hardware on the way home and bought the 4 screws for $6 went home and put them on myself in less than 10 minutes. Terrible service even poorer leadership to not call back as promised.

This is my 2nd time purchasing from them and the are - janderson1771

This is my 2nd time purchasing from them and the are amazing to work with.

I was worried about my vehicle after a recent oil change. - Skitzophrak

I was worried about my vehicle after a recent oil change. The technicians were fast and knowledage as well as their whole customer service was top notch. I have never felt more welcome at a dealership. I will be going back for all service(s) and repairs. Thank you Reeder Chevrolet!

James Jennings is the best salesman to go to. - Cheyenne kniffin

James Jennings is the best salesman to go to. He knows the cars In the lot. Go to him he knows what he’s talking about.

Jim was very respectful and a pleasure to work with on my - eddieoj

Jim was very respectful and a pleasure to work with on my car purchase. I would recomend him to a friend.

Braxton and Jerry were outstanding in every aspect of the - Coloradoman

Braxton and Jerry were outstanding in every aspect of the deal. They are now my go to folks for car buying

I had been looking for a small truck with low miles and a - Wes C

I had been looking for a small truck with low miles and a manual transmission. I wanted a basic no-frills truck to keep for the long haul. I had been looking on AutoTader.com, Cars.com, and CarGurus.com. I would find trucks and call but they would be gone shortly after they were listed. I happened to be driving by Stan McNabb Chevrolet and saw a little black GMC Canyon and looked in the window, and it had a manual transmission. They weren’t open so I went home and looked online and saw that it had 45k miles and was priced right with a good Carfax. I called and talked to Don McKay and decided to go test drive it. It was what I was looking for and I was happy with the price. I already had financing arranged but they got a lower rate for me. It was a no-hassle transaction with none of the expected upsell drama. They listened to what I wanted and did exactly that. Danny Veirs was also involved because Don was working with another customer who came in the same time as me asking for him. I’ll come back the next time I’m looking for a vehicle and give them another shot.

I was at Nick Mayer Chevrolet GMC in Dickson for service - Tony and Carol Hendrix

I was at Nick Mayer Chevrolet GMC in Dickson for service earlier today . 8/13/24. JASON and the crew took care of my wife's Cadillac . VERY SATISFIED , WILLIAM WHITEHEAD along with JASON and the staff always get the job done !!

Dealership service is good, but corporate Chevy customer - Awinters

Dealership service is good, but corporate Chevy customer service is infuriating. My truck is 1 year old and has been to the dealership for a different problem 3 times in the last month, twice on a rollback tow truck because it would not drive. Since it is under warranty they issued me a rental and paid for it, however corporate Chevy now requires the rental to be a GM vehicle. There are very few GM rentals that are available, and they are all small and not comparable to what I regularly drive. Corporate is the only level that can approve a non-GM vehicle to be issued and paid for (the dealership cannot) and corporate customer service is not helping me out. The rental lot is FULL of other brand vehicles big enough for my family, but I am in a vehicle that will not fit my family because it's the only GM available in the fleet. It should be simple for them to approve a comparable vehicle that will fit my family but corporate customer service is being stubborn. I understand the idea behind wanting me to drive a GM rental so I don't fall in love with a different vehicle, but I am so inconvenienced and furious at Corporate Chevy customer service at this point I will never buy another Chevy. This decision is not even related to how many problems I've had with my brand new vehicle. I have been struggling to find a friend to help me take my family places for weeks and this is unreasonable. Either fix my vehicle or give me an appropriately sized rental regardless of the make of that rental. This corporate decision makes no sense and has turned me off to Chevy for life.

I’m extremely disappointed. - Leannbb

I’m extremely disappointed. I was lied to multiple times after speaking with Chase. My brand-new (bought April 28) 2025 Acadia (8-seater, 3rd row) needed a warranty repair. I was told on three separate occasions, that I would receive a rental vehicle equivalent to mine because this would take time to fix. Instead, I was given a 5-seater (Ford Escape), which does not meet my needs. I clearly explained that I have six people to transport. The response I got? Yes, this car is equivalent. Upon checking, the vehicle was not big enough. I went back and told them that it wasn’t going to work and Chase said well I’m sorry that’s what we have. I had no idea where to start this vehicle and a male came out to show me and then stated “We don’t even have to give you a car.” If that’s your policy, then everything should’ve been communicated honestly from the start. Instead, I was misled. Worse, the rental car was dirty and they admitted they knew it was. I was told when I address that issue “yeah, it was just returned.” The dismissive tone and lack of respect I experienced sealed the deal: I will never do business with any Russell Barnett dealership again.

I was traveling for work and my vehicle broke down during... - phyde

I was traveling for work and my vehicle broke down during the week. The team at Bill Gatton did a great job of fixing it in a very timely fashion to get me back on the road again. Absolutely a wonderful experience!!!

this dealer ship told me a car was for sale when i... - blunder19

this dealer ship told me a car was for sale when i called... i spent 20 minutes on the phone with them and told them i would buy the car... they took a deposit from someone else while on the phone with me.. while i was giving them my personal information.... then told me the car is sold midway through my call.... very unprofessional... i would never recommend this dealership based on how i was treated. Stay away...

I want the public to know how this dealer has provided - Janet Patrick

I want the public to know how this dealer has provided good outstanding service for my vehicles for several years! They never disappoint me! Since I moved/ I still drive the distance to let them service my vehicle! They strive to please customers! Always explain and take time to talk to everyone! I really like it there and hope they stay around!

make you pay for warranty work-- and do not fix the issue - JLHolloway

To truly rate these people there should be negative stars Just getting and appointment at this place was horrible. 3 times I tried calling them only to get transferred to a phone that just rings. I had to actually go to the dealership service department to schedule my truck in for maintenance. Picking up my truck was horrible NO one would wait on me and when they did they told me to go in the back room where 7 or eight people were back there just talking and laughing I ask where me service manager was they just said they do not know. SO I had to go find my truck look it over and drive it around front. Then went in to get other set of keys that I left, and I have to PAY for warranty work. Oh and the terrible loaner they gave me had 187,000 miles on it and should not be on the road, I was scared to drive above 50 mph. Then week later I have the same problem that it was in this HORRIBLE dealership for, SO all that AND they did not fix the problem. My truck is currently in a real Dealership at the Wilson County Chevy dealership in Lebanon TN for the exact same problem, At least here I was treated as a Chevy owner should be, with respect. SO this horrible Edd Rogers should NOT be a Chevy dealership. I would like the $240.00 I paid for them to fix my truck, WHICH THEY DID NOT, refunded. I would not EVER take anything to these unprofessional and disrespectful people.

Supreme deception - happycamper

Bought Used Torrent, cash deal asked several times if any known defects. Over and OVer how great the car was. Allowed short test drive seemed ok. On way home noticed the engine temp gauge didn't work. Took car right back was told it must be sensor bring in on Friday and we will fix. Well 3 hours after leaving car they call not sensor and told to call back Monday. Called Monday told not sensor but entire cluster, and they would give me a break and fix for $750.00 it was not a safety issue. They then said it went out on the way home...When I called and asked the part number to have it fixed outside dealership they refused to give it to me. My mechanic fixed it for less than $400 parts, progam and all...If you consider buying a car from Grindstaff take it to an independent mechanic and have it checked out because they DON'T

Bought a used car from Lawson and specifically asked if... - skylineosprey29

Bought a used car from Lawson and specifically asked if it had been in an accident. Did you see the Carfax?, he asked. Sure I saw it and it said the car was clean but in fact when I took it to a body shop for some minor cosmetic work it turns out that the car has had a complete rear end replacement. The car was wreacked in a rear end accident that did not show-up on Carfax. The car is not worth what I paid for it and these guys lie. STAY CLEAR!

Recent purchase of a 2020 Chevy Silverado 2500HD was one - godsjarhead

Recent purchase of a 2020 Chevy Silverado 2500HD was one of the most smooth and seamless truck buying experiences I've ever had at a dealership. Sales associate was very prompt and associates there very kind.

My Wife and I purchased a GMC truck on August 13, 2013.... - kbrown60

My Wife and I purchased a GMC truck on August 13, 2013. After a week we were told to return the truck because they could not finish the deal.We were appalled as I had already spent money making some improvements on it. We were not compensated. We were offered another truck and we took it. We later found out that they had destroyed my credit rating by trying over 20 times to secure a lending institution to go the loan on the first truck and failed. Doing this lowered my rating drastically. They promised to fill the tanks on both trucks and did not. The second truck had no owners manual and it took 3 weeks to get it after many phone calls. We are still waiting for our registration and the 30 day tag will expire tomorrow. We were told to alter the date on the tags expiration date by office personnel. We complained to management and were told we would have our registration on Thursday September 12, 2013 by way of overnite mail. We did not receive it and now the tag will expire leaving us truckless. I am considering legal action. I wonder how this dealership stays in business.

Judd is a dud - dsteele95

Judd is the absolute worst salesman I've ever had the displeasure of dealing with. Completely rude, condescending, sleazy, know-it-all attitude. I caught him in a lie where he tried to tell me a new rim for my car would be $500, when the parts department from this dealership told me it would be $130 for a brand new rim with the tire pressure sensor and everything when I was looking to replace it. Tried to tell me it would be $1000 to detail my car, when I and everyone else I've told about this knows that a good detail job is very rarely at or above $200. He then got more insistent that he was right and then stated "well everyone has their own opinion" in a snobby tone. Clearly he needs to find a dictionary because I was stating facts. Really wanted to strangle him because of the way he was talking to me. Let's see you try and delete this one Judd :) I told you I wouldn't let up. I'll continue to be the biggest annoyance in your life. Everyone who is smart and looks up a dealership before they do business with them is going to know that you're a lying con artist, but that's perfect for you because you love screwing over stupid people. You just severely messed up when you thought that I was stupid.

Did nothing but lie to us! - mbaby1974

Did nothing but lie to us! The office manager was very rude! They have caused noting but issues for us and now we have to take time off work to travel 7 hours to get our paperwork when we were told we could pick it up from the dealership!

Nice Folks to buy from. - swandtj1

Nice Folks to buy from. We were treated fairly and their facilities were clean and organized.

SPECTACULAR EXPERIENCE WITH THE SERVICE DEPARTMENT!!! ... - dew07

SPECTACULAR EXPERIENCE WITH THE SERVICE DEPARTMENT!!! I found these guys to be honest and great to work with. They saved me THOUSANDS OF DOLLARS on my seven year old Buick. Go to Wilson County Motors reviews and read how I came to do business with Vic Jenkins. When it comes to smart service, they get the nod and they will be my goto for any GM auto service from now on.

The salesman and the finance manager told my employee,... - lepearso

The salesman and the finance manager told my employee, time and again, that her new truck would cost $19,000 and that the balance she owed on a trade-in would be payed off without owing anything more. I looked at the contract and discovered that the price of her new truck was actually around $32,000 and that the payoff of the trade-in had been added to the price of the vehicle. Factor in the interest rate and the other fees, and she will end up paying nearly $46,000 dollars for a vehicle she was told, time and time again, would only cost around $19,000. She will never make this mistake again and she will take me with her the next time she goes car shopping!