Great buyers experience - jennetter
Purchase of my new vehicle was relaxing and easy. They did a rest job of taking care of my needs and educating me on the vehicle.
Top Reviewed Specialists At This Dealership
Sales Experience Manager
Persistently dedicated until the problem is solved - LR4 2011
Trying to solve unique quirks and problems on an intricately designed machine is extremely difficult. It’s similar to finding treatments for one or more rare diseases. Fortunately, Land Rover Frisco has a hands on professional manager. Jason never gets frustrated, and calmly persists in seeking solutions. Two of his ace service advisors are AJ and Ross. Amazing temperament and more courteous than you would ever expect. Both are extremely knowledgable, and respectfully value your time and the investment made in your vehicle. Many thanks for fine work. Anthony
Internet Sales Manager
Great experience working with Ricky! - KatelynBateman
I recently purchased a used vehicle from Ricky at this dealership. I had a great experience! Everyone I spoke to was friendly and respectful. I am not from the area so did most of my dealings over the phone and Ricky was very responsive and helpful. Even though I was not buying a new or expensive vehicle I was still treated with the upmost care and am thankful for that. Would definitely recommend this dealership.
Knowledgeable and kind. - ruedatony
Anna Bell is the BEST! She is a sweet and kind, always takes care of us in no time.. She sure knows how to get things done. I will recommend her and trust her with my eyes closed.
Thank you Anna Belle!
Excellent customer service - AliceXF
When I arrived at my appointment time, Cody greeted me promptly and proceeded to review the impending service report, explaining each scheduled item and the cost. I had arranged to receive a rental car which was delivered in a timely manner, it was a brand new Volvo SUV. Cody called me in a few hours to let me know the service was completed but two additional maintenance issues were discovered. He gave me a description and cost of each items and I agreed to the service. I returned to the service department at the appointed time and my car was ready and waiting.
Ignatius (King Rat) - King Rat
Excellent services received from inception of my purchase and trade-in experience at this Dealership. Totally attributed to the professionalism, confidence, non-pushy staff from the Receptionist (Ms. Sarah) , the Master Sales Consultant/Guild Member (Mr. Alex Nasledov) and the Finance Director (Frank Pecka) resulting as an indelible reminder that when I am ready for another purchase/trade-in, I will most certainly return to them for my next vehicle purchase venture.
Excellent customer service and an amazing vehicle - rhoda
I brought my F-Pace in and received a loaner car. They detailed it, gave i an oil change and buffed out the paint. The bill was very affordable and I will never leave the Jaguar family, thanks to Barrett an the wonderful employees. The employees make the experience so easy.
strange - keep complaining to customers all the time - VolvoFan
Jerry was complaining about everything all the time. Mostly have nothing to do with my service at Momentum.
I would not recommend service with him.
Velar - Velarlady
Loving my new Velar. Had a few issues but dealership takes care of the issue. Always friendly service and live getting my car back clean as the day I got it.
Jaguar North Houston - Stevek
Purchased a Jaguar XF Diesel from Jaguar North Houston. I love vthe car and the dealer made buying easy. I have never owned a Jag or a diesel. I am pleased with the car. I would recommend the dealer.
Judgmental - Leroy
Went in to pay cash for a Range Rover and it seems they assumed - for whatever reason - we were not serious, and refused to give us serious service. Reported the incident to Land Rover North America, which never bothered to respond. Since then I have seen many reviews of awful customer service from Land Rover dealers. We bought a Cadillac Escalade instead - which is a much better vehicle, costs less to maintain, and has better service, in my opinion.
Very helpful and went out of their way to make sure the... - wh2tby
Very helpful and went out of their way to make sure the car was right for me and I was happy. Price negotiations were friendly and no undue pressure was placed on me to close the deal. The purchasing experience was one of the best that I have experienced.
The only reason I did not rate them a 5 for all categories was that they failed to contact me on the availability of a part that is needed to fix a fit and finish issue. Unfortunately they also had to tell me that could not give me a delivery date either. This is rather lax. However they are always friendly and helpful when I call.
The car has only had some rather minor fit issues (3 of them) and a single irritating squeak. The squeak and all but one of the fit issues was rectified without any issues.
I await the missing part and the fixing of the remaining issue.
Overall, Charles Maund Jaguar have given me a pleasant introduction to the Jaguar ownership experience but need to be a little more attentive on the service side.
Jaguar Land Rover Houston Central