959 Virginia Used Car Service Centers
I had an early appointment for recommended maintenance - SGant
I had an early appointment for recommended maintenance and worked with Chaun. He was great with keeping me informed about what was going on with my car and answered all of my questions about future service/packages I was interested in. I definitely recommend seeing Chaun for any future VW service help.
Top Reviewed Service Specialists At This Dealership
Service Director
THANKS FOR SAVING ME THOUSANDS - Alibarak
Alpha Motorsports helped me even after one year, I needed two tires and two wheels for my BMW X5M and instead of paying $3,000 to a BMW dealership, Alpha Motorsports did it for $1,000.00. Thank Alpha Motorsports
Service Department visit on 9-9 Professional and - Wagner70.jw
Service Department visit on 9-9 Professional and courteous staff. Jenny Virgili was very helpful with my service needs this day
Service
Jimi was awesome, he was honest & open. He explained... - Simon
Jimi was awesome, he was honest & open. He explained things well and listen to understand exactly what you want and break down the pricing to your understanding
Inventory Manager
LOT MANAGER
Always willing to help in order to meet your - elween34
Always willing to help in order to meet your expectations. Great dealership with outstanding people
Ashley gave phenomenal customer service. - phutchinson1028
Ashley gave phenomenal customer service. She updated me on everything that was going on while my Volkswagon Gulf 2018 was being serviced on. While waiting, I watched as she interacted with each customer that came to her counter & her personality was just superb the way she handled each & every one. Give that woman a raise because we need more people like her.
Service Lane Supervisor
Service Manager
Service Advisor
Personal service very good especially Sheree Celestino - waterman7553
Personal service very good especially Sheree Celestino takes care of her customers extremely well. I come from Norfolk because of the personel
I got my car inspected at bmw and I went to pick up my... - Tiara Eatman
I got my car inspected at bmw and I went to pick up my car a few days later at 6pm prior to closing . The staff could not access my keys I was upset but the manager Lucious was able to assist and contact staff to provide my keys. I am rarely a difficult customer But when I am I appreciate workers like Lucious who have the ability to provide solutions when dealing with a difficult problems. & not like other judge mental staff who look the other way when they can assist! Again I Thank you 😊 for all you do! And thank you will Fernandez as well !
Dillon did a great job during and after our purchase! - nblack25
Dillon did a great job during and after our purchase!! Definitely a good man! We purchased a 2018 Jeep Compass and not 2 weeks later had an issue with it. Not only did Dillon get us into service the very next day (earliest appt was Nov 1st) but they also took care of repairs and got us a loaner car!!! If you come to checkered flag hyundai in VA Beach, come see him!! He's good peoples!
I would like to compliment Rene Palonca for his - Norman
I would like to compliment Rene Palonca for his professional courtesy and care shown to me these past 2 days while they worked on a leak to my power steering line. Rene showed so much care and compassion, that it was over whelming. He came to the lounge and checked on me many times and then went over the cost estimate before they began the work. He was just awesome. He is the main reason I continue to use Checkered Flag to service my car. I also compliment Bryan Parks, Valet, for the care he showed to me when I first pulled into the garage. You all should be very proud of Rene and Bryan.
Best dealership experience...ever - VWDavid
I've owned VWs, Audis, and Volvos. You'd expect the experience at the Audi and Volvo dealerships to be "better" than at VW but you haven't been to Checkered Flag. Krystl Stern and the other service writers are absolutely the best in the Hampton Roads area. I love the fact that they verify that you know the cost before they start the repairs. I'm always treated with respect and have never felt like I'm being taken advantage of. Highly recommend Checkered Flag VW.
Broke down and back on the road quickly - Dan Cohen
We live in NJ and my wife was visiting family in Virginia when she came out of a restaurant at night and the 2017 Outback was dead. She had to be towed to Valley Subaru. The next morning they got the car right in without an appointment. She was back on the road by 10.30 that morning. This was excellent service and greatly appreciated. I highly recommend this dealership for service and I am sure their sales department is excellent as well. Thank you to everyone at Valley Subaru. Dan Cohen