180 california Ford Dealers

Great experience purchasing my first electric car. - Coldcall45

Great experience purchasing my first electric car. Nobody in the north bay had a Mustang Mach E except Napa had a four Erin answered my call and we met the next morning. I believe she came in a couple hours early to meet me. She also came in on her day off to finalize the sale. Great work ethics. Thank you Erin and the rest of the team. I love my new Mach E. Laurie

service - cthornw

I went to Stockton Kia to get my Kia soul fixed. Please follow. After being their for two hours they said they did not have the parts that they said they did have to fix my car. I had used Manteca ford before for oil service and called and asked if they could work on my car. Appt was set for the next Monday. When I got to Ford they said that my vin number could have used two different sensors so they got both for the repair and would return the one that was not needed. WOW car was fixed in under two hous, the bill was less the Kia would have been and my car is running great. Thanks just does not seem enough to say, But thanks...

The sales rep was knowledgeable and was able to answer - mmeza521

The sales rep was knowledgeable and was able to answer all my questions. From start to finish it was very easy no pressure and no hidden fees or surprises. They were upfront about pricing. The finance manager wasn't pushy to try and get us to buy services we didn't want.

Horrible experience on two vehicle purchases at the Ford - smckenzie

Horrible experience on two vehicle purchases at the Ford Store in Morgan Hill. The final event included me ordering and placing a deposit on a vehicle then when it came in I was told it was an additional 4K added to purchase price the vehicle and if I didn't want it they would sell to another buyer. I contacted ford but apparently their customer service is just as bad as their dealerships. They claim there is nothing they can do they cant even contact the dealerships they supply vehicles to. I would recommend purchasing a different make of vehicle but if not defiantly do not purchase a vehicle form the ford Store in Morgan Hill CA.

It’s good have purchased many vehicles from vista ford. - Ldpainting

It’s good have purchased many vehicles from vista ford. Service is great but no def top off today when my truck was serviced isn’t that part of service?

Best experience 😀 - Lola1107

Went car shoping for a new family car and our experience was amazing Rocky was so polite and answered all our question. I would recommend them to family and friends.

Omitted the value on the carfax report. - Not impressed

Omitted the value on the carfax report. Incredibly rude, impatient and pushy. Acted like they did me a big favor meeting the price of a higher end car. Hassled me to pay when I told them it was beyond my control yet started my recover device as though it was a done deal prior to my purchase, also charged more than agreed upon for said device. Told me the sludge/haze on my navigation just “needed to be cleaned” why wouldn’t they?? Because it was in fact a damaged screen. The “warranty” was of no use but it was a fun treat to learn my oil plug is the wrong size, too tight and might crack my oil pan when removed. Nonstop and inappropriate contact until the deal was made, then absolute crickets when confronting them with issues/concerns. Go almost anywhere else.

I brought in both my Fords for service and also an... - rjg0848

I brought in both my Fords for service and also an air-conditioning problem in the cab of my 2013 Edge. One side blowing hot and one side blowing cold while trying to cool down the cab. Everything was taken care of and my experience was excellent.

We had a wonderful experience when purchasing a 2021 Kia - mbruce_98

We had a wonderful experience when purchasing a 2021 Kia Soul. The salesman was great, really helped us a lot. Thanks so much Mark Dirk & Barbara.

After seeing on line advertisement I Made inquiry about - Bill

After seeing on line advertisement I Made inquiry about test driving a Mach E and checking out a 3 year lease. Liked the car and presented them with a color and option list I was interested in. They found a car a couple of hours away, but it had been sold. Decided I wanted the bigger battery, glad I did. They found another car, and put together a lease package. No pressure from them, love the car.

I received excellent customer service from sales manager - Liliana

I received excellent customer service from sales manager and sales person. The process was very fast and easy.

Matt Shukis Sales Rep was outstanding in the purchase of - Cricketsunflower

Matt Shukis Sales Rep was outstanding in the purchase of my new 2024 Nissan Kicks! Great customer service very friendly, he went above and beyond to make me very comfortable in the process of the purchase. I would highly Recommend Matt to anyone looking to buy a new or used car. He is AWESOME. Crown Motors/Nissan are lucky to have this gentleman as an employee.. Thank You Matt and Crown Motors... Terri Reeves

Christina was most helpful and super friendly last - swfinances

Christina was most helpful and super friendly last weekend when we needed to rent a car for a family 50th wedding anniversary party about 3 hours away. We will certainly recommend Vreeland car rental in Buellton to anyone needing to rent a reliable car for a reasonable price in that area! (We really liked that Bronco Sport too!)

Bought a new 2014 Ford Fusion on Black Friday. Lyndon... - Tomward01

Bought a new 2014 Ford Fusion on Black Friday. Lyndon and Justin in the sales department did an excellent job and I cannot enough good things about them. I negotiated a great deal on the vehicle. When I got to the finance department I put a small amount on a credit card and the rest in a personal check. I trusted that Tim in the financial department who works with numbers all the time was giving me a final amount that I needed to write the check for which was accurate. He overcharged me by $950.00!! I only discovered the "mistake" or overcharge the next day when I slowly went over the contract with a calculator. I called him that night but he was busy with another customer and told me to call back the next day. When I did, he did not act surprised or concerned but agreed to refund the money immediately. Almost as though he knew about the miscalculation. I expected him to tell me he wanted to go over the contract again to make sure there were no other errors but he did not. The next day I called Jim Buerge (the owner of the dealership). He did apologize, but did not seem to concerned and stated "mistakes do happen and we sold a lot of cars that day" ( on Black Friday 2013). I wonder if he would have been so forgiving if his finance man had made the error in my favor?? If you decide to buy from this dealership watch out for what I believe was bait and switch game. Give a great sales price and then stick it to them in the final contract. I highly recommend you slowly go over the final contract line by line with your own calculator to make sure all of the numbers are correct. I will not be taking my new Ford to Buerge Ford for service and will not recommend any one do business with them. The Fusion is a great car...just make sure you find an honest and reliable dealership who will not attempt to rip you off.

If you’re looking for a stress-free, genuinely positive - carlosvera133

If you’re looking for a stress-free, genuinely positive car-buying experience, Ford of Downtown LA is the place — and Josiah is the reason why. After a long and frustrating experience dealing with Toyota dealerships, this was a complete breath of fresh air. We came in looking for a Bronco, and we drove out in our Bronco the same day. From the moment we met Josiah, he was welcoming, friendly, and truly professional. We shared some of the issues we had experienced elsewhere, and instead of brushing them off, he listened, understood where we were coming from, and made the entire process smooth and comfortable. He was attentive without being pushy, transparent throughout, and easy to work with from start to finish. His manager was also great and worked with us to help make the deal happen, which really showed a strong team effort. No games, no pressure — just honest communication and great service. This was one of those rare experiences where you walk away thinking, “That’s how car buying should be.” Huge shoutout to Josiah for turning a stressful search into a genuinely positive experience. He absolutely earned our trust and our business. If you’re considering a Ford — ask for Josiah. You won’t regret it!

Hansel Lincoln is one of the best Lincoln dealers around.... - Rich K

Hansel Lincoln is one of the best Lincoln dealers around. The first time it was a pleasure to buy a car with no hassles. Drew in sales and Daniel in finance was a pleasure to deal with. The service department was also excellent Everytime I came in. Even a year later Drew has answered questions about my MKZ Hybrid. Highly recommended...

Big Change - Mike Hart

Ukiah Ford had a bad reputation and was a terrible place but there has been a change in ownership and "WHAT A CHANGE". We purchased two vehicles here in the past year. We got the best price/deal in Ukiah after trying to buy in Healdsburg, Petaluma, Santa Rosa and Eureka. All I can say is.....give them a chance and you will be pleasantly surprised. Corey, Dwayne, John or Peter are first class guys. And might I say that Enrique (finance) was great too.

Best car buying experience I have ever had. - ChrisInSC

Best car buying experience I have ever had. From start to finish Chloe was helpful and transparent from start to finish. Once in the store the manager Sean (?) was great and the dealer he got me was better than my credit union. Thanks Again!

It was the best experience buying a car. It was quick... - junior

It was the best experience buying a car. It was quick easy and accurate. Their finance dept was awesome. I will buy my next car at this dealership again.

David, Brian, Molly and Ryann at Tom Hillier Ford were - Amberrbrown65

David, Brian, Molly and Ryann at Tom Hillier Ford were responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! This is the 7th vehicle I have purchased from Tom Hillier Ford. Highly recommend this dealer to anyone who wants to enjoy buying a car!

This place is a joke they will not give me a refund when... - jaws198769

This place is a joke they will not give me a refund when I had to go back and do there work over for them smh Visalia ford is a joke

Auburn Ford could not have provided a better service to... - Jesse

Auburn Ford could not have provided a better service to me. They were knowledgeable, honest, straight-forward and fair with the entire deal. I felt confident giving them my business, and I encourage anyone in the market for a new (or used) Ford to give them an opportunity for your business. I'll be back when it's time for another purchase. Thank you, Auburn Ford!

First Pickup - Christopher F150

This is our first time driving a pickup every day...so we're Leasing it for this term. It happens to be our third (overall) Lease through McAuley Ford-Patterson since 2011 beside our purchase of an Explorer . I have known the McAuley team since 1990 in Merced and have appreciated their attentive Service teams and friendly and knowledgable Sales teams in Patterson and in Merced. They have given us the time to talk things out and not be pushy as I had experienced with a dealership not too long ago who was wanting my business. I will stick with McAuley as long as they continue on their personal service.

I had a less than satisfactory experience working with - Ms. Anonymous

I had a less than satisfactory experience working with Johnny. He does NOT call with updates you have to call him or go down there. If you point this out to him he becomes very defensive while deflecting & projecting on you. Attempting to make you the customer the person in the wrong. I never was treated this way at Lithia, ever! The reason I gave your business an opportunity was a coworker (I work in Madera but live in Fresno) suggested it because of your pick up and delivery service. If I hadn’t been for Lee staying late and getting me I would have been stranded. Now we fast forward two months. I return for my transmission repair again seeing Johnny (reluctantly) he had my paperwork to repair my transmission. Did not tell me I didn’t have to pay for it I found this out by coming in to check on it (was supposed to be on on June 14th Ryan his supervisor informed me and I told him I had been paying for a rental and Ryan had Dan get me a rental from their own rental I had me return mine back to Enterprise. Again Johnny did not call with any updates I had to return to the dealership for an update. Johnny leaves early and takes time off ( not that is a bad thing) but please call your customers. Your very attentive when your selling me additional goods and services then you forget to follow up. Both times I have come in. This would be zero starts if it hadn’t been for Dan, Lee and Ryan excellent service. A little advice and constructive criticism if you want to know how to take of a customer do what Dan, Lee and Ryan are doing which is your job. You seem more qualified in selling used cars, telling people what they want to hear and being nice in the beginning of the transaction and then forgetting them and moving on to someone else after a sale has been made. You should know I am now out the money for a weeks worth of rental you could have either gotten covered or got me a car from your lot. The only reason this is a five star review is due to the fact your coworkers made it to be. My advice to future customers, avoid Johnny ask for Dan or Lee. Ryan thank you for kindness and the loaner.

OK - snigglefork

OK

Excellant Service - Pleased Customer

I gave this 5-Star rating to Bishop Ford dealer for the courteousness of the Service Department employees I have dealt with. They have all been professional, as they should be, and because they have been extremely helpful to myself and my wife during the three visits of the past several months. Eight or nine months ago we needed a regular oil change. We were informed of the Ford The Works program, which involved oil change, tire rotations, fluid level checks and various safety check. This was less than fifty dollars. A while after this service, we were notified by Ford that the passenger air bag was involved in the Takata recall. The notice said not to have anyone ride in the passenger seat, as they would be subject to injury if the air bag was deployed. My wife and I are in our seventies and this concerned us. I called the Bishop Ford service department every month to see when new air bags were available. The service department people all were very polite when called and assured us we would be notified when they came in. They did call as soon as the air bags were available and we scheduled an appointment as soon as possible. The latest service was for our seventy five thousand mile oil change and check up. They set an appointment up on our schedule, and we were in and out in less than an hour. Ford still had the 'The Works' program in effect. I hope they continue this program as I cannot maintain the vehicle like I used to. Everyone we spoke to on these visits were courteous and pleasant. There was no pressure of any kind during our visits. I can't say enough for these employees. Thank you, Steve and Jeanne Fletcher

My experience was awesome! - wilsona1

My experience with Jim Burke Ford was excellent. Frank was very professional, pleasant, and easy to work with. He and other staff really Blessed me.

Jim Charlon FORD of Ridgecrest, great folks all the way!!!!! - KDM-6659

Sharing a great experience. Mr. James Starr the service writer and Sam the technician were top notch helpful this morning when I brought in my 2017 FORD F150 for an oil change and multi-point inspection. Mr. Starr was right there to greet me and was able to get my vehicle serviced amazingly fast! The professional technician Sam installed the courtesy interior protection before the service was performed and I just cannot say enough good about my experience with Jim Charlon FORD or Ridgecrest. THANK YOU to everyone there that has always been so helpful. We will of course purchase our next FORD at your dealership, of course! Respectfully submitted, Todd and Pamela Evans Inyokern, California.

Reliable. - OAKtownHero

Can always rely on these guys for fast and affordable service. I always know what to expect when I'm getting my truck serviced and it's nothing but the best.

Had my vehicle towed to this place, called the next... - highly dissappointed

Had my vehicle towed to this place, called the next morning spoke w/ Art, let him know what was going on w/ my car. He later called back w/ an estimate & recommendations. I picked up my car that afternoon to find later that the car had some of the same problems as when the cat came in. He told me that I could bring it back the next day & it would be checked out at no cost to me but when I drove 40 miles each way to have my car checked out, I was told "by the way, this will cost you $105" . What happened to good ole honesty? After speaking w/ the manager who said it would cost me a diagnostic fee of $105. Why pay an additional diagnostic fee when the work that was done did not repair the vehicle. A diagnostic should have been done at the time the vehicle was brought in. I'd rather drive twice as far to have my vehicle repaired than deal w/ dishonest folks at this dealership.