23 texas Jaguar Dealers

Venessa Richards was an excellent salesperson! - Rebecca4639

Venessa Richards was an excellent salesperson! She was so helpful, went above and beyond to help me. Thank you again Venessa! Rebecca Smith, RN, BSN, MSN, CNN

Got not only a great deal on my trade, but we upgraded to - Jennifer

Got not only a great deal on my trade, but we upgraded to a big body Range Rover! It is in pristine condition, so pleased! Got us a great rate through Land Rover Financial, too! Smooth and easy transaction, great communication! Highly recommend!

I was visiting from out of town and needed service, - romanv

I was visiting from out of town and needed service, everyone was helpful and polite. Better than my local dealership

Out-of-State Vehicle Purchase Experience Remote Purchase - Robert Lively

Out-of-State Vehicle Purchase Experience Remote Purchase Process I purchased my used vehicle from out of state, relying solely on remote communication without seeing it in person. Throughout the process, Robert Wehlau demonstrated exceptional accommodation by promptly sending multiple videos and pictures of the vehicle upon my request. Professionalism and Efficiency Robert managed the sale with speed and professionalism, ensuring that every detail was handled smoothly. Additionally, he arranged for the transportation of the car, making the entire transaction convenient and hassle-free.

Very friendly and easy to work with. - Dslack_rn

Very friendly and easy to work with. I got the car I wanted! The car is practically brand new and drives great. The service department is also very responsive.

I was assisted by Josh today. - Consetta

I was assisted by Josh today. He was very communicative, helpful, and poised great customer service.

We always feel welcome at Jaguar West everytime we meet - bybz28

We always feel welcome at Jaguar West everytime we meet Luis even when he was not our point person in the past. Now that he's back to Service department taking care of us again, we are very happy. He's very friendly, courteous, and gives us timely update along the process. He is an excellent asset to the company! Additionally, I like that your restrooms are always very clean; your coffee and assorted snacks are good too!

We just had both vehicles down for a service, on our 2021 - jalexander

We just had both vehicles down for a service, on our 2021 Velar and F-Pace. John Sarantidis has been our Service Technician/ Lead since our first set of 2018 models. We have been so impressed with his customer service. John and his Team are very friendly and helpful. They always go above and beyond to make sure we were satisfied and taken case of. I highly recommend Jaguar/ Land Rover of Austin to anyone looking for a Great buying or vehicle service experience. First Class from the time you walk through the doors until you leave. We will continue to be past and present clients for John Sarantides and Joe Serio. Thank Y'all for being Awesome. J and D from Belton, TX.

Amazing service from Thanos and the team! - will.davie

Amazing service from Thanos and the team! Thanos was incredibly responsive to my many questions, provided all the necessary documentation without being requested, and could answer all my Range Rover specific questions without having to consult a manual. When I picked up the car he spent a long time talking me through all the functions, and set up the infotainment and user preferences for me. Previously I had an Escalade that I bought from Sewell Cadillac in Houston - I remember saying to my wife that I didn't know what car I would buy next but I knew I'd buy it from Sewell. I appreciate the level of service, the staff knowledge, and more than anything else I find everyone I deal with to be trustworthy, which is not the case in many dealers. My Escalade was stolen, I was looking for a Range Rover, I didn't know that Sewell had a Land Rover dealer so I looked online. I was really pleased to find a link on the Land Rover USA website. Thano picked up on the first call and looked after me throughout the process. It's not often that buying a new car is a pleasant experience, but this time it was. I cannot compliment Thano enough, I guess you've realized that by now.... His level of service, knowledge and attention is what will bring customers back for their next car and the car after that. Thank you, Will Davie.

Great, professional, and honest service. - Valorie

Great, professional, and honest service. Could not ask for a better service advisor than Cory. He is courteous and truly listens to your concerns.

Shop at Jaguar Land Rover BOERNE with Neal Garcia for a - neal.garcia70

Shop at Jaguar Land Rover BOERNE with Neal Garcia for a vast selection, expertise, and enjoyable, efficient, professional service.

I had an AC problem. - SANTAMARTINEZ

I had an AC problem. The service department took my car right away, no waiting. Fantastic sevice.

Dillion and Wayne understand you as a person first and... - DLT

Dillion and Wayne understand you as a person first and then act as a trusted advisor not a sales person, big big difference. They then went way above their responsibilities to help me find and secure what I was looking for. Best 2 people and experience I have ever had. As such I have only bought cars from them over past 10 years. Great human beings and True professionals.

Could not have been better experience! - kjaybird118

Could not have been better experience! I like the no haggle no pressure business! All staff exceptional, knowledgeable, professional, and friendly, especially the associate who helped us. Totally love the car we purchased. Nice clean spacious dealership.

Since the beginning, I experienced pressure tactics from - Myriam

Since the beginning, I experienced pressure tactics from Gabe the Sales manager. Trying to pressure me to buy the vehicle as we got there. Gabe did not communicate that the vehicle was not ready to sell. The Dishonesty from Gabe promising something and not getting them done on time is still frustrating at this moment. He lacked communication by blaming the sales representative instead of getting the issue resolved himself, and unprofessional conduct by not responding in a professional manner and tone. Include Johnny, the GM cursing at my husband on a phone call when he was asking Johnny to help get the license plates because the permit was already expired and we were driving without the permit. Johnny called us to tell us about his marriage issues and asking about our marriage was unprofessional. It’s been 74 days since I bought my vehicle and I still have not received my license plates in the mail like they said they would send them. Yesterday we had to get roadside assistance urgently because an ugly sound (metal rubbing with metal) was coming from the rear back tires. A very scary moment as we were able to exit the I-10 carefully. The toll truck company guy said that the vehicle had no brake pads anymore. Gabe had said in the past that there were two inspections done to the vehicle to make sure everything was ok and the inspection came out good, that everything was ok. ALL THESE PEOPLE WERE IN CHARGE OF MAKING SURE THE VEHICLE WAS SAFE TO DRIVE AND THEY FAILED. THEY PUT ME, MY HUSBAND, AND MY KIDS IN DANGER OF HAVING A BIG ACCIDENT BY NOT HAVING WORKING BRAKES. WE COULD HAVE DIED. THIS UNACCEPTABLE!!!

Very helpful and went out of their way to make sure the... - wh2tby

Very helpful and went out of their way to make sure the car was right for me and I was happy. Price negotiations were friendly and no undue pressure was placed on me to close the deal. The purchasing experience was one of the best that I have experienced. The only reason I did not rate them a 5 for all categories was that they failed to contact me on the availability of a part that is needed to fix a fit and finish issue. Unfortunately they also had to tell me that could not give me a delivery date either. This is rather lax. However they are always friendly and helpful when I call. The car has only had some rather minor fit issues (3 of them) and a single irritating squeak. The squeak and all but one of the fit issues was rectified without any issues. I await the missing part and the fixing of the remaining issue. Overall, Charles Maund Jaguar have given me a pleasant introduction to the Jaguar ownership experience but need to be a little more attentive on the service side.

Great experience purchasing a vehicle from Land Rover - JetRocket

Great experience purchasing a vehicle from Land Rover Clear Lake. The whole process was very quick, easy and pressure free. Bryson and Rose were both great. Very easy to deal with. There was no excessive back and forth and very minimal waiting. Lastly, finance was quick and easy as well. Jared was awesome. It was probably the fastest sales process I have experienced.

terrible service department - disappointed jaguar customer

would absolutely not use Jaguar of El Paso for any service issues.....terrible experience and continue to have the problem...very poor work and quality assurance