5 Volkswagen Dealers near 06615near 06615

Easy appointment online. - KCROOG

Easy appointment online. Clean dealership. Quick in and out. Friendly professional staff. Great video by service technician!

Brought vehicle for Key programming and was told by - flrautomotive

Brought vehicle for Key programming and was told by William Elison that battery was bad and i asked if they used a battery mantainer and he said yes but that did not work, i am a tech myself and told him that if he was sure if the battery was the issue due to tue fact that if a battery pack was used and still did not get any power to the vehicle that most likely is not the battery, he did not like my questions wich i am entitled to due to being a customer and said for me to get my key and get out of the dealership just because i asked questions on my vehicle, will love to speak to management of this place. Customer can ask as many questions as they like.

Mike did an outstanding job facilitating the sales - Just a customer

Mike did an outstanding job facilitating the sales process, with the utmost professionalism and personal care. The financing experience, while highly entertaining, was slightly less favorable. I appreciate that there is always an inevitable negotiating dance involved in the process but I would have preferred a little less haggling (it was simply unnecessary on my part but I understand that it had to be done for the financial health of the dealership). Ultimately, we got to a decent place so no real complaints.

Jasmine and the team at Smithtown are always helpful and - KNEUBERGER

Jasmine and the team at Smithtown are always helpful and informative. They are easy to reach and take the time to answer your questions.

Volkswagen of Danbury, Connecticut I paid $210 to - aesg32987

Volkswagen of Danbury, Connecticut I paid $210 to Volkswagen of Danbury on May 21 for a diagnostic. They gave me a printed report, which I immediately saved to my phone in case anything shady happened later. That report specifically recommended replacing the fuel injector harness for an EPC light. My trusted mechanic used that exact report to try and order the part. He contacted Volkswagen multiple times over the course of more than two weeks with no response. When I called him today to follow up, he called Volkswagen again. This time, they claimed they never performed a full diagnostic. They said the part was never officially recommended and that it was only a suggestion. That is completely dishonest. Not only did I pay for the diagnostic, they handed me a printed report with that part listed as a necessary repair and followed up with calls urging me to bring the car back in. But now that I chose not to pay their $1400 estimate and go with my own mechanic, they are trying to rewrite the story. If I had not followed up today, I would still be waiting around with no answers and no part. Whether this is incompetence or a deliberate tactic to force customers into overpaying, the result is the same. It is unacceptable. I would not trust Volkswagen of Danbury to service a toy car at this point. Document everything and do not take their word for anything. Always get your receipts. Always save your reports. Always ask questions. If something feels off, it probably is. Protect your time, your money, and your vehicle. This experience has been nothing short of frustrating and suspicious. Do better.