6 Cadillac Dealers near 08648near 08648

Joe was very nice to both of us a pleasure to work with - daddyhodge

Joe was very nice to both of us a pleasure to work with and explained all details

The team at Coleman Cadillac is top notch! - KC

The team at Coleman Cadillac is top notch! Thank you for the excellent service!! I am one happy new Escalade owner!!

Freehold Buick GMC GMC dealer PLACE DETAILS - Ms.Petite

Freehold Buick GMC GMC dealer PLACE DETAILS Customer Service is a big factor for me and I got that and more from Mitch Zarrow. I had not planned on buying the Envista, I just wanted to see the car since seeing it in a new cars article for 2024. Mitch was so nice in answering all of my questions when I stopped in the first time. Because of Mitch's customer service I returned to test drive and bought the car! Customer Service skills are unique to find today and Mitch Zarrow is one of a kind. I have always been a VW person, having owned a 74 beetle and my 1997 Passat that I was driving until I bought the Envista. My intention was to upgrade to an Audi Q3, the Audi dealership was without Customer Service skills, their loss! I visited six dealerships, four failed on customer service, one mediocre and Freehold Buick GMC because of Mitch was OUTSTANDING!

Fast and courteous service as always. - DARRYL

Fast and courteous service as always. Deana was great to deal with and very knowledgeable.

Thank you Fred Beans Cadillac GMC! - BENNETT73195

Thank you Fred Beans Cadillac GMC! Brought my son's car in for service. I have serviced here for years and honestly would not take my vehicle anywhere else. The service team, Jimmy Mann and his crew always take care of me. My son is happy and our experience in this dealership has been absolutely unmatched. I have never experienced such a kind and transparent team...both service and sales! (We bought this vehicle here as well) If you are wondering if you should go to this dealership the answer is absolutely. Do not hesitate- they are ALWAYS awesome!

I purchased a brand new 2025 Cadillac Escalade from - khaliyounger

I purchased a brand new 2025 Cadillac Escalade from Faulkner Cadillac expecting the level of service, professionalism, and customer care that should come with a luxury vehicle and luxury brand experience. Instead, this has become one of the most frustrating and disappointing customer service experiences I have ever had. My vehicle suffered a headlight failure — a critical safety component — while still under factory warranty. The warranty repair was approved, but the required part is on national backorder. I completely understand that supply chain issues can happen. What I do not understand is how a customer who spent this level of money on a nearly new luxury SUV can be left without meaningful support for weeks. Initially, Faulkner Cadillac told me they would provide a loaner vehicle. However, once they learned the part was on national backorder and the repair delay would be extended, the tone and professionalism completely changed. The support and urgency disappeared, communication became inconsistent, and I was effectively left to deal with the consequences on my own. This is not just an inconvenience. This is a safety-related issue involving a vehicle that is less than a year old, and I continue to make payments on a vehicle I may not even be able to safely drive. Meanwhile, I am absorbing the financial impact, transportation burden, and stress created by a warranty issue that Cadillac itself already acknowledged and approved. What has disappointed me most is not the defective part. Machines fail. What defines a luxury brand is how they take care of customers when problems happen. In this situation, I felt abandoned the moment the issue became complicated and expensive for the dealership. I expected accountability, advocacy, communication, and professionalism. Instead, I received excuses, delays, and a complete lack of ownership. For anyone considering purchasing a Cadillac — especially from Faulkner Cadillac — understand that the true test of a dealership is not the sales process. It is how they respond when something goes wrong after the purchase. Right now, I cannot honestly say this experience reflects the premium standard Cadillac claims to represent.