• Beware, of the finance loan manger. - hdaxle57
• Beware, of the finance loan manger. Mike Reese at the Bob Johnson Ford in Avon N.Y. I purchased a van at this location and my salesman, Taylor Bennett was great, honest, informative, and very helpful. I would buy a vehicle off Taylor Bennett again anytime! The loan officer Mike Reese is a major problem at this location, he was told to get my loan from ESL credit union, because I do all my banking with them and knew I would be approved. I paid for most of the vehicle in cash and only wanted to get a small loan to keep my good credit score active. The loan was for only $8000.00. Mike Reese went ahead and requested a loan with FOUR different loan companies. BOB JOHNSON CHRYSLER, CANANDAIGUA NATIONAL, ESL FEDERAL CREDIT and ALLY FINANCIAL. BOB JOHNSON CHRYSLER did not approve the loan on the grounds that they do not give loans on the type of vehicle that I was purchasing! Obviously, Mike Reese does not know how to do his job, and doesn’t care what effect his actions have on potential buyers! When I asked why did he run four loan requests. I was told only one would be a hard inquiry and the other three would be soft and not have any effect on my credit score. This was a lie and his actions resulted in four hard inquiries and lowered my score a lot. And then to make matters even worst he placed my loan with ALLY FINANCIAL, which had the highest interest rate of all the other loan companies. That was a total misuse of my trust and shows NO appreciation for customer purchases. So, it is obvious that he is NOT an honest person and does not care about a buyer’s finances. If you are going to purchase a vehicle at this dealership you will want to obtain your own loan and NOT trust that Mike Reese would be a help to you or your family’s needs. Other than that, sales and service dept were great!
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