This place is nothing but bunch of thieves. - Abdoul D
This place is nothing but bunch of thieves. They lie straight in my face, and the manager threathen me, and implies that he is ready if I want to take legal actions.
I drive 2022 Chevy tahoe z71 5.3l V8. Bought from them new. I brought my vehicle to fix 2 issues: The first issue is the Roaring noise coming from the wheel when turning left or right.
The Second issue is the vehicle shuts-off itself from time to time when stopping either for traffic, stop sign or red light and don't turn back on even with jumpstarter, only can start back again after about 10 to 15 min. It happens once a while. There is a service Advisor named Mike who garrantied to fix my issues by performing these services after diagnosing the vehicle: Replacing alternator and belt, Flash the Differential fluid (Which I told him that it was done before about a month ago), replacing all 4 tires, Replacing the brake pads and rotors (that was needed), totalling $4030.51. After they have done, the wheel noise was still there at the time I was pulling out from their parking lot. I went back to notify but there were all gone for the day already. It was over 6pm. There was only one guy named Brendon, who I mentioned the issue not been fixed to. The next day the vehicle shut-off problem happened again. I called the service they transfer the call to Mike and he never answer the call. I texted he never replied. It kept going to voice mail over and over everytime I called then after. I had to call the receptionist to make a new appointment. The shut-off problem became worse and would happen now more than twice a day. The shut-off happened while on my way to their shop, 2 min away from them, the day of my appointment. My vehicle shuted off at a stop sign by brown daub volvo. I called them and they sent me a mechanic who brought boosters. Unable to restart the engine, He left and told me to call a towing truck to tow the vehicle to their shop. I spend $100 to tow the vehicle to them. After few hours of whatever, Mike told me that the Starter of my vehicle is out and will cost me $950 to replace it.
Think twice Before taking your vehicle to these guys.
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