12 Kia Dealers near 20151near 20151

Absolutely thrilled with my Kia Telluride purchase. - Natalia

Absolutely thrilled with my Kia Telluride purchase. The entire process was fast, transparent, and stress-free. Max was knowledgeable, attentive, and made everything effortless. I couldn’t be happier with the service and the car!

Friendly and easy to work with. - dereksatz

Friendly and easy to work with. Very accommodating and worked to satisfy wat we were looking for.

We had a difficult time picking out a car. - thuyhangsy1963

We had a difficult time picking out a car. When we arrived, Wayne was very welcoming to us and was very helpful. Thanks to him we were able to pick a car that was perfect for our family. During the process he was able to answers all of our questions and did not left us confuse. Overall our experience with him was exceptional.

Zack was incredibly helpful and patient with me. - Jsun75

Zack was incredibly helpful and patient with me. Even stayed well past closing to walk me through several features of my new car. Thank you, Zack.

Boris was wonderful and helpful. - jll855145

Boris was wonderful and helpful. He attempted to find the best option for me to buy a fitting car. I've had previous experiences and never at this level. Everyone was very helpful and kind.

Staffs were amazing, from the sales staff through the - Judi

Staffs were amazing, from the sales staff through the service staff were all helpful and attentive.

I’m leaving this review only because of how disrespectful - krishnakiran66

I’m leaving this review only because of how disrespectful and dishonest the communication was at this dealership. I came to this dealer for a simple oil change on my Kia Niro and ended up dealing with constant miscommunication and zero accountability. After the service, I saw an extra “shop charge” added. When I asked what it was and why it wasn’t mentioned up front, the advisor Emma Pizzola from the service department just called it a “standard fee” that “every service place will charge.” But when I pushed back and asked why it wasn’t disclosed earlier, suddenly she was able to remove/discount it. If it’s truly a mandatory, standard fee, it shouldn’t disappear the moment a customer questions it. After I declined the long list of extra “recommended” services costing 1500$+, it felt like my questions no longer mattered. The focus shifted to “just come and pick up the car” instead of clearly answering anything. I have screenshots clearly showing the shop charge, her “standard fee” explanation, and then her changing it once I challenged it. On top of that, she booked an Uber without my clear approval and later tried to blame me, even though the screenshots clearly show I only said “yes” to confirming my location (Starbucks), not to “yes, book the Uber now.” She also ignored my direct question about resetting the service light for a long time and only confirmed it much later, after multiple messages from me. The worst part was the Jeremy Patrick manager’s phone call. He sounds bossy and was like backing up Emma. Instead of listening, he immediately took the employee’s side, talked over me, raised his voice, and made it clear he didn’t care whether I ever came back as a customer. He says whatever she spoke was perfect and it was me who did the mistake. There was no attempt to understand my side or even acknowledge the miscommunication that’s obvious in the texts. The attitude was basically: “We’re done here, just come get your car and get lost ASAP,” with a clear sense that I was disposable because they have plenty of other customers. Later when I went to pick up the car, he was basically showing off that he is a big guy and can threaten me off, so I chose not to speak to him and left the place. This isn’t about a free Uber or a few extra dollars in fees — it’s about basic respect and honest communication. Based on my experience, I will never return to this dealership. If you do go here, get every fee and action clearly confirmed in writing, because if something goes wrong, they will stand by their staff and not by the customer.

Mustapha was the best used car salesman I’ve ever met. - Tula722

Mustapha was the best used car salesman I’ve ever met. Made sure I was getting what I wanted, worked with finance to get me the best deal, and I went in to buy one car and I left with a better one. He’s very agreeable. He’s very knowledgeable and friendly and it was a joy to buy a car through him today

Mike Groome was very friendly and helpful in purchasing a - smlgoble

Mike Groome was very friendly and helpful in purchasing a new used car for us. Mr. Groome also took the time to help me hook my phone into the vehicle. Over all a pleasant experience. The finance department worked very hard to meet our budget and succeed it. The vehicle was cleaned and gassed up.

Beyer Kia Falls Church saved us an enormous amount of - kellyannac

Beyer Kia Falls Church saved us an enormous amount of money and frustration! The team, led by the calm, informative service advisor Oliver, more than rectified the terrible service we received elsewhere. They relentlessly inspected and serviced our vehicle until the complicated problem was solved. Best of all, it didn't cost a penny as they ensured we were aware of our manufacturer's warrantee details. Oliver definitely deserves a medal for his extremely knowledgeable guidance and diligence! THANK YOU!

Stripped my lugs, blamed me and other shop that did not... - imag

Stripped my lugs, blamed me and other shop that did not exist, charged triple amount on labor, made me find my own vehicle somewhere in their parking lot after service instead of bringing it to me, shuttle service left me stranded for over an hour, performed unauthorized "safety" inspection and did not give me findings in person but mailed it to me later