6 Volkswagen Dealers near 60435near 60435

This dealership was ready to go. - Vickim81908

This dealership was ready to go. Very attentive and knowledgeable of my needs and concerns for a vehicle

Robert Butts was beyond great to deal with as the - robert.bava

Robert Butts was beyond great to deal with as the salesman. Bill Jacobs met all my requests swiftly and without concern. I am really excited with my new VW 2026 Tiguan SE. If you have never been to Bill Jacobs, check it out!

Abdul was very easy to work with, and was able to help me - LiaVPolaris

Abdul was very easy to work with, and was able to help me find the perfect EV! I felt very comfortable talking to him as well as to Zayd in finance. Definitely would recommend again.

Service was great, as soon as I pulled in to get car - NEISHAWHITFIELD

Service was great, as soon as I pulled in to get car service I was taken care of immediately and waited about an hour was done

The two service advisors I dealt with were very friendly, - yasbick

The two service advisors I dealt with were very friendly, knowledgeable and helpful dealing with my recent vehicle issue.

I have been a loyal customer of this dealership for over - Careyd79

I have been a loyal customer of this dealership for over two years and have purchased vehicles here before, so this experience was incredibly disappointing. I came in on Friday to explore possibly trading in my current vehicle and see what deals were available. I want to specifically recognize Argenis, who was amazing throughout the process. He was patient, helpful, and took the time to answer all of my questions thoroughly. His customer service was excellent and is the reason I stayed as long as I did. Unfortunately, my experience changed completely when it came time to discuss numbers and I was introduced to the service manager, Jose. When I asked questions, he was dismissive and, at one point, literally waved me off with the pen in his hand. As a returning customer who has spent money with this dealership and remained loyal for years, I found this behavior disrespectful and unprofessional. The moment I was made to feel like my questions and concerns didn't matter, all respect was lost and I decided I was done. No customer—especially a loyal, repeat customer—should be treated as though they're an inconvenience for asking questions about a major financial decision. I sincerely appreciate Argenis and the excellent service he provided, but my interaction with Jose left such a negative impression that I will seriously reconsider doing business with this dealership in the future.