"We bought our Subaru in Hudson in 2010. Received 2 keys and a valet key. We've used the 2 keys for 10 years, but the valet key stayed stored in a box on the shelf until last week.
We needed to give a key to someone who would be moving our car. Called parts dept to get a new key made, and they told us "USE YOUR VALET KEY", it came with the car! Well, we found it and it didn't work. [it actually set the alarm as we put it into the door, and then it turned off the car when we tried it in the ignition....and turned off the car so that our other key couldn't be used!]
Managed to get the car to Granite Subaru, where they reprogrammed the valet key and checked our other keys, and all is well!! We now have original 3 keys that work!! Thanks, Granite State."
"This started with an oil change on 10/18. Jade recommended rear brakes and gave me a quote. I checked with an independent that I use and their estimate was higher. I made an appointment for Friday, November 1. I was greeted by the service writer and told to expect about an hour and 45 minutes for the service. I sat in the lounge which is very nice since your upgrades and enjoyed coffee and read. At just under 2 hours Brad came out and gave me my keys and the bill. The bill turned out to be about $8 less than the estimate. My car had been vacuumed and I got it washed before heading home to do yardwork. You are Price competitive and prompt. Thanks again."