Aaron Pearson | Page 4

The dealership is exemplary. They even tell you when to expect your car back. And they deliver. It’s about 1 1/2 hours. They even tell you when to expect your car back. And they deliver. It’s about 1 1/2 hours. More

by yolanda.alexandra Verified Customer Verified Customer

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Service Manger was very helpful, informative and friendly. The representative that helped me when I brought the car is was ok but not outstanding. friendly. The representative that helped me when I brought the car is was ok but not outstanding. More

by toothmancj Verified Customer Verified Customer

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Excellent service. Easy scheduling, nice waiting room, friendly service, job well done. Thank you! I will be back. Easy scheduling, nice waiting room, friendly service, job well done. Thank you! I will be back. More

by JIMWYMN64 Verified Customer Verified Customer

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Thanks for doing a great job! I appreciate your pressionalism—and also wish it weren’t so expensive. I appreciate your pressionalism—and also wish it weren’t so expensive. More

by jane.magid Verified Customer Verified Customer

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All employees very professional with Samantha keeping me continuously informed regarding my car status. An A+ for Albany Subaru! continuously informed regarding my car status. An A+ for Albany Subaru! More

by KAYMFENTON Verified Customer Verified Customer

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Very friendly staff who seem to remember a frequent visitor such as myself. While they insure all issues are checked they do not pressure on any up sell and listen to the customer's needs. visitor such as myself. While they insure all issues are checked they do not pressure on any up sell and listen to the customer's needs. More

by rejungling Verified Customer Verified Customer

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Great experience. Would definitely recommend to anyone who is looking to service their Subaru or used vehicle. Would definitely recommend to anyone who is looking to service their Subaru or used vehicle. More

by ASFAN925 Verified Customer Verified Customer

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She saved my life , amazing service. Incredible efficiency and no hidden fee’s , fair prices Incredible efficiency and no hidden fee’s , fair prices More

by yakiwar Verified Customer Verified Customer

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Almost everything about the entire repair, the loaner car, and all the personnel involved, went very smoothly. That part would get 5 stars. However, and a big however, this was only after my repeated qu car, and all the personnel involved, went very smoothly. That part would get 5 stars. However, and a big however, this was only after my repeated questioning of why the dealership would not report the full repair cost to my warranty company, instead asking me to pay over $3000 that clearly should have been covered by my extended warranty. After finally going above my service advisor and talking to Aaron P, this was promptly cleared up and I paid only the appropriate deductible. Aaron was excellent. (I don't remember the name of the service advisor, who was not at all helpful with this.) I may never understand whether this whole issue came out of a miscommunication, or a deliberate policy with extended warranty contracts that the dealership itself owns. More

by MMENDELL Verified Customer Verified Customer

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Each time I come to this location I feel welcomed, and my concerns are addressed in a timely manner. concerns are addressed in a timely manner. More

by Max Verified Customer Verified Customer

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