Abraham Garcia

North Park Toyota of San Antonio responded

Thank you for the great review! We're thrilled your truck was repaired well and you had a positive experience. We look forward to serving you again at North Park Toyota of San Antonio!

North Park Toyota of San Antonio responded

Thank you for the wonderful review! We're thrilled you'd recommend us to friends and family. Treating our customers like family means everything to our team at North Park Toyota.

North Park Toyota of San Antonio responded

Thanks for sharing your positive experience with us! We're delighted to hear that our sales team provided such knowledgeable and helpful service during your visit. It's wonderful that you felt well-informed about the vehicles and received the assistance you needed. Your recommendation to friends means so much to us at North Park Toyota, and we truly appreciate you taking the time to share your feedback. We look forward to continuing to serve you and your friends with the same level of care and expertise.

North Park Toyota of San Antonio responded

We are overjoyed to hear about your outstanding experience! It's wonderful to know that Jorge provided you with amazing and respectful service while efficiently taking care of your Tundra. Your feedback about the quick and professional service truly means a lot to us. We're grateful that you chose us for your automotive needs and appreciate you taking the time to share your positive experience with others.

North Park Toyota of San Antonio responded

Thank you for sharing your feedback about your recent service experience. We truly appreciate your recognition of our team's customer-friendly and professional approach - this means a great deal to us. We understand your frustration regarding the additional repair needed for your catalytic converter. We recognize that discovering another issue requiring further investment can be disappointing. Your experience helps us identify opportunities to enhance our diagnostic processes. We value customers like you who take the time to provide honest feedback about both the positive aspects of their visit and areas where we can improve our service delivery. We hope that when you return for the additional work, we can continue to demonstrate the same level of professionalism and customer care that you experienced during your initial visit.

North Park Toyota of San Antonio responded

We value your opinion and understand your concerns. Your feedback helps us identify areas where we can improve our processes. We take situations like this seriously as we strive to provide a trustworthy experience for all our customers. Please contact Ray Andrade at randrade@nptosa.com so we can discuss this matter further and work towards a resolution.

North Park Toyota of San Antonio responded

Thanks for the feedback! Glad Jose made the buying process easy and fast for you.

North Park Toyota of San Antonio responded

Thanks for the feedback! Glad you’ve consistently had good experiences and felt taken care of by the team.