Adam Anderson

A great dealership experience all round -the ese people are very warm friendly courteous to work with a big contrast to some of their counterpart s in the area (lets leave it at tgat! . )—-from moment I w are very warm friendly courteous to work with a big contrast to some of their counterpart s in the area (lets leave it at tgat! . )—-from moment I walked up tato dealership Doors I was greeted by name and treated courteously . All Thr staff cheerfully and knowledgeably answer all the questions you have About the cars you are interested in and during process of buying your car.Adam in particular is amazing in his knowledge about the Subaru cars that he sells and about all other cars for that matter ! Blake also does an excellent job with listening to what you want in a vehicle and making helpful suggestions -Susan is very efficient dealing with finances as d makes the sale happen on terms you wish for and makes sure you feel comfortable with the sale -you can’t ask for more -and two suoer kind sweet friendly men personally delivered my new used car to my door in sparkling spotless condition tgat looked like showroom brand new! the very next day -I couldn’t have asked for a better experience ! Thank you Subaru! You went above and beyond ! More

by AME62THYST Verified Customer Verified Customer

Report | Print

Gwinnett Subaru is the best dealership we have ever dealt with! Every staff member is so nice and helpful! We have purchased our last three cars from them! We hope to continue getting all our vehicles there! with! Every staff member is so nice and helpful! We have purchased our last three cars from them! We hope to continue getting all our vehicles there! More

by 1KRISKELLY Verified Customer Verified Customer

Report | Print

Everyone was very helpful and incredibly friendly. We were able to find a vehicle in a short amount to time in a real time of need. Thanks everyone! We were able to find a vehicle in a short amount to time in a real time of need. Thanks everyone! More

by NICHOLAS_SARABIA Verified Customer Verified Customer

Report | Print

Sold me a car with a known evaporator issue without disclosing it. Needed a $1600 repair 5 days after purchase. Called multiple times to speak to someone. Never got a call back. Spoke to Lawrence my sa disclosing it. Needed a $1600 repair 5 days after purchase. Called multiple times to speak to someone. Never got a call back. Spoke to Lawrence my salesman to try and resolve the issue and still never received a call back. Finally got to speak to a manager about the issue, and manager basically said “you didn’t get a warranty so not our problem”. Hung up on me after I asked if that’s how they do business, here’s your car now screw you. They’ll sell you a car but once they get your money, they’ll toss you on the street. More

Report | Print

We appreciate the assistance we received from the entire staff, especially Ado, Blake, and J.B. The Forester was exactly what we were looking for, and we would buy another Subaru from you—if we lived lon staff, especially Ado, Blake, and J.B. The Forester was exactly what we were looking for, and we would buy another Subaru from you—if we lived long enough! More

by LINDA & DICK ALBERT Verified Customer Verified Customer

Report | Print

Two separate and terrible experiences with the sales department. Sold my ex a car for our 16-year-old that is now garbage after 2000 miles, and they now refuse to do anything about it. He paid $12,500 f department. Sold my ex a car for our 16-year-old that is now garbage after 2000 miles, and they now refuse to do anything about it. He paid $12,500 for it, and they offered to buy it back for $3000. It has multiple issues that they refuse to own. Any dealership that would sell a dangerous car to a first-time driver deserves to be investigated. About a month ago, I also tried to buy a new or slightly used car at this dealership. My car was in the shop, and they gave me a low-ball offer for my car and inflated the cost of the cars I was considering, citing "tariffs" on cars that were on the lot and not yet affected. I bought my car new from them 10 years ago, and it was a great experience. Not this time. They have no customer loyalty and do not care to keep my business. Completely shady and unethical. Avoid at all costs. I do recommend the service department - Issa and both Mikes in the service department make up for the criminal ways of the sales department, both new and used. Buy your car elsewhere. More

Report | Print

Repeat customer. I enjoyed the process and all whom I had contact with. Great teamwork! I enjoyed the process and all whom I had contact with. Great teamwork! More

by DAVIS44 Verified Customer Verified Customer

Report | Print

They are honest and very courteous. They sent me videos of the car since I was 3 hours away. I highly recommend them. They sent me videos of the car since I was 3 hours away. I highly recommend them. More

by BCAMP04041987 Verified Customer Verified Customer

Report | Print

Emma was a wonderful sales person. Between her customer service and patience she was able to get my in the car I wanted for the amount of money I was comfortable parting with. I was ne Between her customer service and patience she was able to get my in the car I wanted for the amount of money I was comfortable parting with. I was never pushed to do anything I didn’t feel comfortable doing. Susan gave me so much information on the finance end, Susan answered all of my questions and explain options to me in great detail. When I left I felt like I had made a new best friend! Subaru Gwinnett doesn’t ever give that sneaky car dealership feel. Staff are happy to be there, which transcends to amazing customer satisfaction. More

by CSTRATTON Verified Customer Verified Customer

Report | Print

Excellent customer service, the Team took very good care of me. I will refer other buy6 of me. I will refer other buy6 More

by WJECHOLS65 Verified Customer Verified Customer

Report | Print