"Great Customer Service "
Great Customer Service dept. always knowledgeable about what needs to be done . Always on time and organized. Would definitely buy another vehicle from this dealership
The service advisor was through and tended to my service needs with interest in making sure I understood what was needed. I'm confident that should I require additional service the treatment will be acceptable.
"Great Place to do business "
I met Adam right after my warranty run out on my car, l got my car from car max and they were sending it to u guys anyway( l found out) Adam is just what l needed some one l can trust with my dream car. I was back this time for a new key, but l will be back soon to let him do the brakes Thanks Currie Motors for having Adam as my personal car specialist 😊
"The "service" of the salesperson AFTER the sale is great. "
Many times a sales department will just send folks to either the service department or the parts department after the sale has been completed, but not at Currie Motors. Their sales people, in particular Nohemi Durham, greets old-time customers and asks how she may make their visit to the card dealer better. She is forward-thinking, knowing that a warm smile and hearty handshake is a great way to keep current customers and get other customer referrals from them. She is a wonderful sales person, who knows her customer's needs, and makes their "dream vehicle" come to fruition. Great car dealership.
"Maintenance Check Up"
Mr. Manny was efficient and very professional. I felt my Cruze was in very capable hands. It was an absolute pleasure doing business with him.
You expect to have no problems with a new car right.... wrong! Within the first 3 days I had to take the brand new 2018 Chevy Traverse truck back for issues with a faulty battery. Following week we brought it in for the "warranty plan" they offer, and we brought it back home and noticed that in their process they've sealed some type of over buffing or something that's caused a noticeable color differential. When we told them, they said well you'll have to speak to the insurance you brought through us! What a scam! Fast forward 2 months and we've been experiencing a clicking noise everytime we turn our wheel. After my husband wasting 4hours waiting for the service department to hear the noise, they tell him they don't hear anything and can't help (even though my husband recorded the noise)! He gets home and the car immediately makes the noise. He takes it back, waits another 4 hours for them to tell him "oh there's a recall from last year". They tell us they don't have the part but they'll call us when it's in. They finally call us and we're told to just come in, we give a courtesy call to say we are coming in and we're told No you can't come in we don't have time. THIS IS A BRAND NEW 2018 TRAVERSE!!!! THERE SHOULD BE NOTHING WRONG!!! How is this place selling cars that are this messed up??? The sales team also coaxes you to please please please rate 5 stars on several websites otherwise they don't get commission! Really? I'll never buy another car here, this is insane!
"Got help when I needed it the most. "
I brought my impala to Currie Chevrolet for an engine noise. Turns out my car was out of warranty book her Chevy how to get most of the cost covered. I like to think Chris Culver for his outstanding effort to help me when I need it the most.
"Great customer service"
Husband had some issues with his car and I took it in and found that he just needed an oil change. They changed it, washed it and checked all my fluids. It runs great. Adam was super helpful letting me know what I needed to get done soon so that my car stays functional!
- Aurelio Arias
I liked to thanks my sales nohemi and Jesús for helpinging me and my wife are so happy with the chevrolet Colorado i will referal my. Family and my friendo
"Find another dealer if your car is under warranty"
I brought my car in for service while the car was still under warranty because it was misfiring. Currie did nothing to fix it - just changed the oil and air filter. I brought it in a few weeks later for the same issue - Currie again did nothing because they couldn't replicate the problem. A few weeks later my car fully broke down due to this issue. The Currie mechanic was finally able to fix it (only once the car became undriveable and the computer codes told them exactly what the problem was). By this time the warranty had expired, but under the terms of my warranty the repairs should have been covered because the problem had been recorded before the expiration. Currie would not honor my warranty, and instead charged me $400 for the repair. Good luck getting these guys to repair your car unless your car's computer can spell out what the problem is for them...and then be prepared for some shady dealings. My suggestion is to find a good mechanic, and if you have to take your car to a dealer because of the warranty then find another dealer who actually understands what the terms of the contract are and will honor it. The one star is for Otis - the guy who gave me rides to the El station every time I had to drop my car off (3 times) for the same issue.