Al Pellizzeri
Al Pellizzeri at Family Hyundai

Al Pellizzeri

Customer Relations Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.7
884 Reviews

Dealership Experience

18 yrs, 7 mos

Industry Experience

18 yrs, 7 mos

Languages Spoken

English English

4.7

884 Reviews

Write a Review

884 Reviews of Al Pellizzeri

March 07, 2026

Dealership Rating
Employee Rating

Already had to go back there twice within the first week. Oil light on took one minute to correct. Should never had come on and when I went in first day the service should fixed it. Took 30 seconds. More

by minarik9134
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh

Mar 09, 2026

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 28, 2026

Dealership Rating
Employee Rating

VERY PROFESSIONAL, YET VERY FRIENDLY. A GREAT SUPPORT STAFF. CAN'T REMEMBER THE NAME OF THE PERSON WHO EXPLAINED MY CAR NEEDS AND SET AN APPOINTMENT FOR ME. More

by OZ59MAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Family Hyundai responded

It’s wonderful to know our team provided professional and friendly support during your Tucson Hybrid service. We’re glad the staff took the time to explain your vehicle’s needs and schedule your appointment. Thank you for trusting us with your Hyundai.

February 13, 2026

Dealership Rating
Employee Rating

Salesman, Gio Saldana is truly amazing. He went above and beyond to help us when we were looking for a new car that fit our needs and price range. Gio was very professional and knowledgeabl More

by Buddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2026

Family Hyundai responded

We appreciate your feedback about Giovanni and Courtney. It’s great to know Giovanni’s professionalism and expertise helped you find the right car, and that Courtney provided such a friendly welcome. Thank you for recommending us to your family and friends.

February 07, 2026

Dealership Rating
Employee Rating

The whole process was a little long but, I got the car I wanted and I love it! I’m actually bringing it in today…I’m having a small paint job done!😍 More

by hollawayheidi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Dunbar

Feb 07, 2026

Family Hyundai responded

We’re happy to know you love your Hyundai Venue and got the exact car you wanted. Thank you for your patience during the process. We look forward to helping with your paint job today and hope you enjoy the finished look.

January 22, 2026

Dealership Rating
Employee Rating

We purchased an old but well-maintained used car. We appreciate the Chat function on their website (we were able to make a same-day appointment right away). We also appreciate that Jose P. (Sales rep More

by The Schneiders
Recommend Dealer
Yes

Other Employees Tagged: Jose Palomares

Jan 22, 2026

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Family Hyundai!

January 18, 2026

Dealership Rating
Employee Rating

Al and his team at the service desk are always helpful and friendly! Keep up the good work! More

by FALLENHEROESMEMORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2026

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

January 17, 2026

Dealership Rating
Employee Rating

The sales man was great. I felt very pressured with the other salesman advising additional services they insisted I needed. More

by ERIN_SEFTON
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo

Jan 18, 2026

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, Erin, we can get to the bottom of this.

January 14, 2026

Dealership Rating
Employee Rating

Jose was really polite and patient in explaining the operation and the controls of my new vehicle. Scott explained the financing in great detail and the importance of getting the maintenance on time and More

by nichiporuk.g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo, Jose Palomares

Jan 14, 2026

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

December 27, 2025

Dealership Rating
Employee Rating

We've been dealing with difficulties since 2024. No response from management. We've made over 20 attempts to reach someone for assistance. More

by jorjor1484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Graham Watson, Jason Lechowicz

Jan 01, 2026

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 21, 2025

Dealership Rating
Employee Rating

After a bit of miscommunication, all issues were resolved positively for all. Fair Pricing for product. More

by OLSPEAKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Scott Lupo

Dec 21, 2025

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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