Alex Folz
Alex Folz at Mercedes-Benz of Hagerstown
Refer Me

Alex Folz | Page 3

Service Liaison

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

Contact Me
5.0
187 Reviews
5.0

187 Reviews

Write a Review

187 Reviews of Alex Folz

December 06, 2022

Dealership Rating
Employee Rating

Dealing with Barry London is always a good experience Barry is knowledgeable and thorough Atmosphere is relaxed More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry London

Dec 06, 2022

Mercedes-Benz of Hagerstown responded

Thank you for the 5-star review of Mercedes-Benz of Hagerstown! We are thrilled to hear that Barry was amazing to work with. He will appreciate your kind words!

September 14, 2022

Dealership Rating
Employee Rating

Alex always provide exceptional service. This is the reason I always come back when needed More

by Ike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 15, 2022

Mercedes-Benz of Hagerstown responded

Thank you for the great review, Ike! We are thrilled to hear that you had a successful service experience working with Alex and the Mercedes-Benz of Hagerstown team. Drive safely, and we hope to see you back!

August 24, 2022

Dealership Rating
Employee Rating

Have gotten three cars from Barry in the last five years. He's worked with me on price, hasn't been pushy about any upselling, and has been prompt with returning calls and quotes. I'll probably buy a fourth More

by Colest
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London

Aug 25, 2022

Mercedes-Benz of Hagerstown responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful purchase experience working with Barry and the Mercedes-Benz of Hagerstown team over the years. Drive safely, and we hope to see you back again down the road!

July 16, 2022

Dealership Rating
Employee Rating

This was The third vehicle I’ve purchased with Rob, he’s always professional, courteous and he always follows through after the sale. The entire dealership is always great to deal with. Highly recommend! More

by Deanna L Nalley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Edmonds

Jul 18, 2022

Mercedes-Benz of Hagerstown responded

Thanks so much for taking the time to give Rob a shoutout. "Professional and courteous" are words we love to see in our customer's feedback. Enjoy your new ride!

July 06, 2022

Dealership Rating
Employee Rating

This is our 6th purchase from Mercedes-Benz of Hagerstown and our 4th from Rob Edmunds. The dealership provides great service throughout the purchase process and their service department is the best. A grea More

by 2018 C-Coupe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

Mercedes-Benz of Hagerstown responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Rob and the Mercedes-Benz of Hagerstown team. We appreciate your continued business and are looking forward to seeing you back again down the road!

July 01, 2022

Dealership Rating
Employee Rating

I was given prompt attention,even without an appointment. I bought three cars from this dealer and have always been treated with courtesy and help. More

by Libby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London

Jul 05, 2022

Mercedes-Benz of Hagerstown responded

Libby, we're delighted our team welcomed you with friendly, timely, and attentive assistance and was able to accommodate you without an appointment. Mercedes-Benz of Hagerstown is grateful for your repeat business and honored to have earned your confidence. See you next time!

Jul 05, 2022

Libby responded

Alex was great. I get nervous when any light is displayed.Fortunately,it was a very minor issue.

Jul 05, 2022

Libby responded

Thank you.

June 21, 2022

Dealership Rating
Employee Rating

Berry London and the finance lady I'm sorry I can't remember her name but they both were very helpful very patient . Berry is very knowledgeable about the vehicles thank you again so much for helping m More

by mdw4258
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2022

Mercedes-Benz of Hagerstown responded

Thank you for this wonderful review of Barry and our team here at Mercedes-Benz of Hagerstown. Enjoy your new ride!

June 20, 2022

Dealership Rating
Employee Rating

This is our second purchase from Rob at Hagerstown Mercedes. We always have a pain free experience and they take great care of our cars More

by Hbwells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Mercedes-Benz of Hagerstown responded

Thank you for taking the time to leave a review! We're delighted both your purchase experiences at Mercedes-Benz of Hagerstown have been seamless and that our team has taken proper care of your cars. Enjoy your new ride!

June 09, 2022

Dealership Rating
Employee Rating

They are the dealer I bring my car because they know my car and how to it in prime shape. They are professional and fair in pricing. Their work force is excellent and I have never had a problem. I deal wit More

by feserrf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stonebraker

Jun 10, 2022

Mercedes-Benz of Hagerstown responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Alex and the Mercedes-Benz of Hagerstown team. Drive safely, and we hope to see you back again down the road!

Jun 10, 2022

feserrf responded

The service is superior to any place else. It is the only place I will take my Mercedes. Mr. Folz, our service manager is, without a double a man that knows the product and what has to be done. If something else is found, he discusses it with you and gets it done. He and the company are the best.

April 25, 2022

Dealership Rating
Employee Rating

My usual superior service experience. On time, as promised, and thorough. Alex takes good care of me and my cars. More

by Socrates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 25, 2022

Mercedes-Benz of Hagerstown responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with Alex and the Mercedes-Benz of Hagerstown team. Drive safely, and we hope to see you back again down the road!

Dealership Inventory (59 Vehicles)

used 2022 Kia K5 car, priced at $25,588
2022 Kia K5
used
Wolf Gray exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz CLE 300 car
2024 Mercedes-Benz CLE 300
new
Polar White exterior
Automatic
used 2023 Mercedes-Benz E-Class car, priced at $56,988
2023 Mercedes-Benz E-Class
used
Nautical Blue Metallic exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz AMG GLE 53 car
2024 Mercedes-Benz AMG GLE 53
new
Polar White exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz GLC 300 car
2024 Mercedes-Benz GLC 300
new
Black exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz Sprinter 2500 car
2024 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automatic
Rear-wheel Drive