Alex Folz
Alex Folz at Mercedes-Benz of Hagerstown

Alex Folz | Page 6

Service Liaison

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

Contact Me
4.9
221 Reviews

I speak German. If you do too, when you bring your vehicle into service - say hello in German.

Dealership Experience

28 yrs, 3 mos

Industry Experience

28 yrs, 3 mos

4.9

221 Reviews

Write a Review

221 Reviews of Alex Folz

February 25, 2023

Dealership Rating
Employee Rating

Barry has always found the car with all the accessories that I was looking for. MB of Hagerstown has always taken care of all my concerns. More

by DocPINCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 27, 2023

Mercedes-Benz of Hagerstown responded

We're elated that Barry and the rest of the Mercedes-Benz of Hagerstown team have attended to all your needs! Thank you for the 5-star review. Safe travels, and we'll see you next time!

February 11, 2023

Dealership Rating
Employee Rating

Having dealt with Mercedes of Hagerstown for many years I would not think of going anywhere else to buy a new car. Barry London is wonderful to work with and the service department is excellent. More

by Bsb
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Marty Gillions

Feb 11, 2023

Mercedes-Benz of Hagerstown responded

Barry is exactly as you described. He has a passion for assisting clients and is packed with knowledge. Enjoy your new ride and thank you for your business from your friends at Mercedes-Benz of Hagerstown!

January 05, 2023

Dealership Rating
Employee Rating

We have always been pleased with Barry in sales and the service team at Mercedes Benz of Hagerstown since we first purchased a vehicle in 2010. More

by gkdemo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2023

Mercedes-Benz of Hagerstown responded

It's great to hear that Barry took such great care of you! Thank you for choosing Mercedes-Benz of Hagerstown and for sharing your experience. Safe travels ahead!

December 18, 2022

Dealership Rating
Employee Rating

This is my 5th Mercedes from MBH and am always happy with the service Options for loaner car and pleasant staff More

by Cristeve99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry London

Dec 19, 2022

Mercedes-Benz of Hagerstown responded

We are over the moon to hear that you had another successful purchasing experience at Mercedes-Benz of Hagerstown! Thank you for the great review!

December 06, 2022

Dealership Rating
Employee Rating

Dealing with Barry London is always a good experience Barry is knowledgeable and thorough Atmosphere is relaxed More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry London

Dec 06, 2022

Mercedes-Benz of Hagerstown responded

Thank you for the 5-star review of Mercedes-Benz of Hagerstown! We are thrilled to hear that Barry was amazing to work with. He will appreciate your kind words!

September 15, 2022

Dealership Rating
Employee Rating

Alex always provide exceptional service. This is the reason I always come back when needed More

by Ike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2022

Mercedes-Benz of Hagerstown responded

Thank you for the great review, Ike! We are thrilled to hear that you had a successful service experience working with Alex and the Mercedes-Benz of Hagerstown team. Drive safely, and we hope to see you back!

August 24, 2022

Dealership Rating
Employee Rating

Have gotten three cars from Barry in the last five years. He's worked with me on price, hasn't been pushy about any upselling, and has been prompt with returning calls and quotes. I'll probably buy a fourth More

by Colest
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London

Aug 25, 2022

Mercedes-Benz of Hagerstown responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful purchase experience working with Barry and the Mercedes-Benz of Hagerstown team over the years. Drive safely, and we hope to see you back again down the road!

July 16, 2022

Dealership Rating
Employee Rating

This was The third vehicle I’ve purchased with Rob, he’s always professional, courteous and he always follows through after the sale. The entire dealership is always great to deal with. Highly recommend! More

by Deanna L Nalley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Edmonds

Jul 18, 2022

Mercedes-Benz of Hagerstown responded

Thanks so much for taking the time to give Rob a shoutout. "Professional and courteous" are words we love to see in our customer's feedback. Enjoy your new ride!

July 06, 2022

Dealership Rating
Employee Rating

This is our 6th purchase from Mercedes-Benz of Hagerstown and our 4th from Rob Edmunds. The dealership provides great service throughout the purchase process and their service department is the best. A grea More

by 2018 C-Coupe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

Mercedes-Benz of Hagerstown responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Rob and the Mercedes-Benz of Hagerstown team. We appreciate your continued business and are looking forward to seeing you back again down the road!

July 01, 2022

Dealership Rating
Employee Rating

I was given prompt attention,even without an appointment. I bought three cars from this dealer and have always been treated with courtesy and help. More

by Libby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London

Jul 05, 2022

Mercedes-Benz of Hagerstown responded

Libby, we're delighted our team welcomed you with friendly, timely, and attentive assistance and was able to accommodate you without an appointment. Mercedes-Benz of Hagerstown is grateful for your repeat business and honored to have earned your confidence. See you next time!

Jul 05, 2022

Libby responded

Alex was great. I get nervous when any light is displayed.Fortunately,it was a very minor issue.

Jul 05, 2022

Libby responded

Thank you.

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