Alex Ruiz
Alex Ruiz at South Bay Hyundai

Alex Ruiz | Page 3

General Sales Manager

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.8
52 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

19 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.8

52 Reviews

Write a Review

52 Reviews of Alex Ruiz

September 26, 2024

Dealership Rating
Employee Rating

Have dealt with this dealership before since I previously owned a hyundai. Have been happy with the service. More

by marystahura
Recommend Dealer
Yes

Other Employees Tagged: Anthony Macias , Dealt with someone in finance dept, but not the two listed

Sep 30, 2024

South Bay Hyundai responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to our team. Please let us know if there's anything else we can do for you.

September 20, 2024

Dealership Rating
Employee Rating

The best dealership I have been everyone is so nice to you. Now my guy Jeffrey Mitchell he is the one the only best!!! He helped me out alot through some struggles. I now have my car that I wanted I recom More

by ERNESTOMADRIGAL76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Matsumoto, Jeff Mitchell

Sep 30, 2024

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

September 14, 2024

Dealership Rating
Employee Rating

As soon as I came , each of the representatives looked eager to help me out , even though I had an appointment. Just seeing them willing from the get-go was reassuring. More

by peterlee0730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Lopez , A Mr. Jim.

Sep 18, 2024

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

September 13, 2024

Dealership Rating
Employee Rating

I am disgusted with the dishonest, unprofessional and fraudulent behavior I received from financial guy and manager. My sales guy Jeff Mitchell was fantastic. More

by toisojer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jim Hindi, Jeff Mitchell, Marc J., Alex Ruiz

Sep 18, 2024

South Bay Hyundai responded

It is disappointing for us to hear that your experience was anything less than great. Your review has been relayed to the appropriate team members to look further into this. In the meantime, please feel free to reach out to our team directly.

Sep 19, 2024

toisojer responded

I thought I would be driving Hyundai happy, but I no longer have a car due to the unfair and fraudulent treatment I received at the South Bay Hyundai dealership in Torrance, California, when leasing a vehicle on September 8, 2024. As a 63-year-old Black disabled female Army veteran, I was deeply disappointed by the lack of respect and professionalism I encountered at your dealership. Shame on the South Bay Hyundai dealership financial manager, Jim Hindi, for forging my signature on legal documents like my lease agreement for their 2024 Santa Fe Calligraphy and manager Alex Ruiz for allowing it to happen. Their actions constitute fraud and breach of trust, particularly when committed by individuals in positions of authority within a company. They also undermine the company's integrity and blatantly disregard legal and ethical standards. I have filed my formal complaint, which includes allegations of fraudulent activities, unprofessional conduct, discriminatory practices, and financial hardship. I believe the South Bay Hyundai Dealership has breached its obligations to me as a customer and violated my rights as a consumer. Hyundai corporate officials must swiftly and decisively address this matter, including conducting a thorough investigation, holding those responsible accountable, and implementing measures to prevent such future misconduct.

September 11, 2024

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Employee Rating

Ryan was great and made the finance portion of the experience a pleasure and he was thorough and quick in the process. Explained everything and I felt comfortable. I am curious to why I received this More

by timthomas2419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Matsumoto , Chris Axume, Mike "MJ" Juarez

Sep 13, 2024

South Bay Hyundai responded

We're happy to hear you had such a positive experience with Chris, Ryan and our team! Thank you again for choosing South Bay Hyundai and we look forward to seeing you again.

September 05, 2024

Dealership Rating
Employee Rating

This was the most enjoyable experience in purchasing a car in my 50 plus years of buying cars! I had not purchased a new car since 2007 and they were always Toyotas previously, but with Chris as my salesp More

by doerame
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Axume, Chris Axume and Ryann Matsumoto

Sep 09, 2024

South Bay Hyundai responded

We're so glad that we were able to go above and beyond your expectations! Congratulations on your new Tucson and please don't hesitate to reach out if you have any questions!

August 25, 2024

Dealership Rating
Employee Rating

Love the fast pace and efficient logistics. Everyone from manager, finance, and sales team are friendly and helpful. Even on a super busy Saturday at the dealership, I was in and out of the dea More

by Rs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Lopez

Aug 29, 2024

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

August 23, 2024

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Employee Rating

Today our experience was probably one on the best in 30 years of visiting dealerships Chris was super friendly and helpful, he try everything possible to helps get the car we wanted and the right price and More

by Hugo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Matsumoto, Antonio Lopez , Chris Axume, Eduardo Gomez

Aug 23, 2024

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

August 22, 2024

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Employee Rating

Felix and the crew were very helpful , polite , and also made sure i was leaving with the car i wanted More

by drizz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mace Bradley , Felix Collazo

Aug 23, 2024

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

August 10, 2024

Dealership Rating
Employee Rating

I recently leased a Hyundai Ioniq 5 Limited from Antonio at the Hyundai dealership, and I couldn’t be happier with the experience. Antonio was terrific—he made the entire process smooth and stress-free. He More

by p-la
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Lopez

Aug 13, 2024

South Bay Hyundai responded

We're so happy to hear you had a wonderful experience. Thank you for the great review and recommendation of Antonio! We'll be sure to let him know to keep up the good work. Enjoy your new Ioniq 5!

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