Alex Wolf | Page 20

I’m not titling my review Alex was excellent to work with. By far the best customer associate that I have ever worked with at a car dealership. I’m now adding extra words t Alex was excellent to work with. By far the best customer associate that I have ever worked with at a car dealership. I’m now adding extra words to meet the minimum requirements. More

by no2 Verified Customer Verified Customer

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Exceptional The General Sales Manager, Karl Alvarez and the Sales Advisor, Alex Wolf provided exceptional service to us as we considered the options available for The General Sales Manager, Karl Alvarez and the Sales Advisor, Alex Wolf provided exceptional service to us as we considered the options available for a New BMW 5 series. We have owned Mercedes and BMWs in the past and we were undecided as to what new vehicle we would select this time. Karl and Alex were so friendly, professional and helpful that it made the decision easier to choose BMW. More

by denisedelb Verified Customer Verified Customer

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Excellent Service by Alex I went to Ferman yesterday and was deciding between a BMW and an Audi. Alex made the decision very easy for me due to his great customer service. He w I went to Ferman yesterday and was deciding between a BMW and an Audi. Alex made the decision very easy for me due to his great customer service. He was responsive and knew the answer to every question we asked, but wasn't pushy at all and let the car sell itself. It was an extremely pleasant experience, and he was very focused and efficient throughout the whole process. He made it stress free and as enjoyable as possible. If you are considering purchasing a BMW, I highly recommend you work with Alex as he knows nearly everything there is to know about not only BMWs, but other brands as well. More

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Good Experience The car buying experience is never one of my favorite experiences, however, I can honestly say that I was impressed by how well my experience went on The car buying experience is never one of my favorite experiences, however, I can honestly say that I was impressed by how well my experience went on Sunday, June 23rd. First of all the fact the dealership was open on a Sunday was remarkable. The facility was clean and spacious. From the minute we walked in we were warmly greeted and made to feel comfortable. Our sales person, Alex, was accommodating, extremely knowledgeable, and a pleasure to work with. He heard what our needs were and found us what we were looking for. We appreciated the fact that he was never pushy. He even synced my phone with the car and instructed us on many of the vehicles features. I have been at other BMW dealerships that have not impressed me nearly as much. Highly recommend this dealership. More

by rmdrun Verified Customer Verified Customer

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The Perfect BMW I recently purchased a 2019 X5 and I love it. I had the pleasure of working with Alex Wolfe who from the very start went above and beyond to make it a I recently purchased a 2019 X5 and I love it. I had the pleasure of working with Alex Wolfe who from the very start went above and beyond to make it a smooth car buying process. As my car will be registered in MD, the dealer including the sales manager, finance manager, and GM were very instrumental in making me feel confident about the deal and titling the vehicle in MD. I have purchased a lot of cars, Alex Wolfe (sales associate) is professional, knowledgeable, personable, and most importantly makes you feel like family. I am Ferman for life. More

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Great car buying experience! From the start of our visit to Ferman BMW we were quite impressed. We we promptly greeted at the front entrance and made to feel welcome. Our sales as From the start of our visit to Ferman BMW we were quite impressed. We we promptly greeted at the front entrance and made to feel welcome. Our sales associate, Alex Wolf, was fantastic. He had knowledge of every car we inquired about and helped us reach a decision. The entire process was seamless and efficient. We will definitely be back. More

by kscrittenden1980 Verified Customer Verified Customer

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Beyond service My experience with Ferman BMW’s service department was beyond excellent. Not only was meticulous attention paid to my 335i, I was treated as a valued My experience with Ferman BMW’s service department was beyond excellent. Not only was meticulous attention paid to my 335i, I was treated as a valued customer & my car a valued vehicle in the BMW family. More

by FRIEBER Verified Customer Verified Customer

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Service The staff is always professional. Service department is always very courteous of my time and keep me up-to-date and what's going on with my vehicle The staff is always professional. Service department is always very courteous of my time and keep me up-to-date and what's going on with my vehicle would highly recommend Ferman Bmw More

by eric.lane Verified Customer Verified Customer

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Car buying experience Our sales advisor was a pleasure to work with extremely knowledgeable and helpful. He went above and beyond to find a car we found online. He was ve Our sales advisor was a pleasure to work with extremely knowledgeable and helpful. He went above and beyond to find a car we found online. He was very well organized and was one step ahead throughout the entire process and beyond. More

by rkckmcleod98 Verified Customer Verified Customer

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2020 M 760i Excellent approach to sales - let the vehicle sell itself. No fluff just the facts! Alex Wolf was very knowledgeable and responsive to questions wit Excellent approach to sales - let the vehicle sell itself. No fluff just the facts! Alex Wolf was very knowledgeable and responsive to questions without being pushy. I would definitely purchase again from Ferman BMW and Alex. The finance process went smoothly. Erin had all paperwork ready when I got to the dealership which was very much appreciated. More

by Bill Rizzetta Verified Customer Verified Customer

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