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Allen Boisvert

Overview Reviews (103) Inventory (149)

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Allen Boisvert

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Allen Boisvert

Shop Manager

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Al has been a member of the Colonial Chevrolet Service Team since October 3, 1992

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4.8

103 Reviews

Al has been a member of the Colonial Chevrolet Service Team since October 3, 1992

Overview Reviews (103) Inventory (149)

Dealership Experience

31 yrs, 7 mos

4.8

103 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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103 Reviews of Allen Boisvert

April 15, 2024

Dealership Rating

Employee Rating

They seem so focused on sales and efficiency of pushing parts they don’t pay any attention at all to how many trips the customer has to make to get anything resolved. In a word: too compartmentalized and r parts they don’t pay any attention at all to how many trips the customer has to make to get anything resolved. In a word: too compartmentalized and rigid a program. More

by RBB308

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Michael Stewart, Tom O'Toole, Bob Fahey, Bob Lyra, Erik Arsenault, Luke Dumas

Helpful 0

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Apr 15, 2024 -

Colonial Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely, Robert Fahey 978-263-1000 Extension 29

April 13, 2024

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Employee Rating

I feel this is the only Service Department I can trust with my three Chevrolets, with my three Chevrolets, More

by TR33FROGS

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Michael Stewart, Hank Maxner, Monica Carpenter, Robert Webb

Helpful 0

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Apr 13, 2024 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

April 06, 2024

Dealership Rating

Employee Rating

This dealership has built a fantastic reputation because of the employees excellent and caring hard work. The technicians are highly trained and are sent to training often. The staff is friendly and will al of the employees excellent and caring hard work. The technicians are highly trained and are sent to training often. The staff is friendly and will always strive to make the experience above and beyond their expectations. I recommend them highly to everyone I know or meet. More

by SCARLS250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Stewart, Hank Maxner, Monica Carpenter, Robert Webb, Tom O'Toole, Bob Fahey, Bob Lyra, Erik Arsenault, Luke Dumas

Helpful 0

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Apr 07, 2024 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

March 19, 2024

Dealership Rating

Employee Rating

The BodyShop did a fantastic job ! Both Trevor and Monica were great! Great follow up during the repairs , car was clean They worked with my insurance company With no surprise's Both Trevor and Monica were great! Great follow up during the repairs , car was clean They worked with my insurance company With no surprise's I am sure Colonial Chevrolet recognizes them as Best in Class. More

by SCARLS250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Monica Carpenter, Robert Webb, Tom O'Toole, Bob Fahey, Bob Lyra

Helpful 0

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Mar 19, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Trevor, Monica, and our team met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

March 04, 2024

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Employee Rating

Going for my inspection sticker was hassle free. Everyone is friendly and professional. Thank you for being quick too! Everyone is friendly and professional. Thank you for being quick too! More

by polly.lioubow

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 05, 2024 -

Colonial Chevrolet responded

Polly, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

February 27, 2024

Dealership Rating

Employee Rating

Bobbie is very detailed and keeps you informed how the repairs are progressing When the car was finished he sent me a copy of the invoice and vehicle was brought up front for easy access repairs are progressing When the car was finished he sent me a copy of the invoice and vehicle was brought up front for easy access More

by SCARLS250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Stewart, Hank Maxner, Monica Carpenter, Robert Webb, Tom O'Toole, Bob Fahey, Bob Lyra, Erik Arsenault , Kyle Crawford

Helpful 0

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Feb 27, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

February 19, 2024

Dealership Rating

Employee Rating

Amazing service as always! Colonial is great at keeping the customer in the know and addressing all my concerns. Colonial is great at keeping the customer in the know and addressing all my concerns. More

by Marynv21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Woodland, Monica Carpenter, Robert Webb, Tom O'Toole, Bob Fahey, Bob Lyra , Kyle Crawford

Helpful 0

Report | Print

Feb 19, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

January 08, 2024

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Employee Rating

I find this Dealership is far superior to any Dealership around, the staff is friendly, courteous and always concerned. around, the staff is friendly, courteous and always concerned. More

by TR33FROGS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Woodland, Michael Stewart, Hank Maxner, Trevor Davis, Robert Webb

Helpful 0

Report | Print

Jan 08, 2024 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

December 29, 2023

Dealership Rating

Employee Rating

The best service ever. Would never go anywhere else. Bob is top notch ! Very knowledgeable and gets the job done Would never go anywhere else. Bob is top notch ! Very knowledgeable and gets the job done More

by SCARLS250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Monica Carpenter, Robert Webb, Tom O'Toole, Bob Fahey, Bob Lyra , Kyle Crawford

Helpful 0

Report | Print

Dec 31, 2023 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

December 22, 2023

Dealership Rating

Employee Rating

Mr Webb, Bobby, is super efficient, personable and easy to deal with ( just like Dan Dinsmore taught him to be ). He deserves a raise . to deal with ( just like Dan Dinsmore taught him to be ). He deserves a raise . More

by TR33FROGS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Pellegrini, Luke Ealey, Robert Webb

Helpful 0

Report | Print

Dec 22, 2023 -

Colonial Chevrolet responded

Thank you! Robert and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

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