"Allen did a great job!"
I had some very specific needs for my new business vehicle and Allen listened carefully and made helpful recommendations. I am giving a 4 star rating only because I couldn’t do 4 1/2 stars, and there is always room for improvement. (Limit of $2500 on credit card) Overall a pleasant purchase experience from sales through titling. Highly recommend Klaben and the entire staff!!
"Great Experience "
Had a very good experience buying a car at Klaben. Although hesitant on my part, Allen remained patient and worked with me until the end. This is my second car from Klaben, and I would highly recommend this dealer to anyone.
"Klaben Chrysler Jeep Dodge Ram A+++"
Klaben’s sales team made purchasing my 2018 Jeep Wrangler an extremely pleasant experience! Allen Price is not only very knowledgeable, helpful and certainly went above and beyond to provide impeccable customer service while helping find the perfect vehicle I was looking for! Chuck Lindon & Kim Devlin were able to workout a great deal & financing that made this such an enjoyable experience! Thank you All!
"Best experience I've ever had with a dealership. "
I'm used to getting the run around when buying a used car. I've never quite ended up with the car I wanted, or the payment I wanted, or the interest rate I was hoping for... And I've grown to assume that that's just how buying a used car works.
Consider me proved wrong.
When I walked into Klaben on Saturday, I had in my head a certain car, down payment, monthly payment, and interest rate that I was hoping for. When I left, I drove away in the car I had been looking at, for the down payment I'd been hoping for, and a *lower* payment and interest rate than I had been expecting. Allen was great to work with, really listened to what I wanted, and worked really hard to make sure I left happy, which I absolutely did. And the manager, Tim, really bent over backwards to make sure that we had a payment plan we were comfortable with. And when it came time to sign the paperwork, Brian made the process painless, and there were absolutely no surprises.
I cannot say enough good things about my experience at Klaben last Saturday. I will absolutely be going back the next time I buy a car, and I know I'll be recommending them to my friends and family in the future.
Thank you for exceeding all of my expectations!
"Allen and Kim were great."
- po bear1151
It was our second time leasing so we had an idea what we wanted. Allen helped us choose the right SUV with all the excessories that my wife wanted.
Allen thanks for helping us find our new Dodge Journey.
I always receive excellent service at Klaben and will continue to return here for car purchases and leasing. I highly recommend the Dodge Jeep and Chrysler team in Kent, OH!
"Good service. Good communication. "
Was shopping for a lease on a Jeep Grand Cherokee. Allen was very friendly and helpful without being too pushy or forceful. I was able to find the vehicle I wanted at the price point I needed.
"Flawless, easy, kind, and entertaining. "
Never in the history of purchasing vehicles did I enjoy the experience, until I interacted with Klaben! It started via phone conversation and expanded from there. Staff was friendly and accommodating, managing to work around my schedule and my needs. When I finally arrived at the dealership I was greated and entertained theoughout the entire process. Can’t say enough positive things about everyone there! And the Wrangler was the icing on the cake!