Alon Katende
Alon Katende at Smythe Volvo Cars

Alon Katende | Page 13

Sales & Leasing Consultant

Smythe Volvo Cars

40 River Rd
Summit, NJ 07901

Contact Me
4.9
320 Reviews

Started off as a Volvo Technician in 2004. In 2005 I joined the Paul’s Volvo Sales team as a Master Salesperson till August 2019. Joined Smythe Volvo in September 2019. My 14 years of Sales Experience have taught me to listen more to the customers’ needs and then answer these needs directly. As a product of Dale Carnegie training, winning friends & influencing people is a core concept of my Sales process. Understanding my customer’s point of view helps me to answer their vehicle needs/wants effectively.

Dealership Experience

6 yrs, 9 mos

Industry Experience

21 yrs, 2 mos

Languages Spoken

English English

4.9

320 Reviews

Write a Review

320 Reviews of Alon Katende

April 02, 2024

Dealership Rating
Employee Rating

Don was fantastic! ! Very knowledgeable and personable. So easy to work with! Thanks for your help! More

by Jackiemchale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Santiago Piriz , Don Cheong-A-Shack

Apr 05, 2024

Smythe Volvo Cars responded

I must agree with you. Don is fantastic. He is up on his product knowledge and makes sure our customers are comfortable with all the features on their car before they leave our lot. Thank you for choosing Smythe Volvo .

March 22, 2024

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Many thanks to Alon, Alex, and Henry for their truly great customer service and patience. More

by Onyx Black XC60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Zhu , Alex Piriz

Mar 23, 2024

Smythe Volvo Cars responded

I must agree with you on your comments about Alon, Henry and Alex. They are strong members of our team. We appreciate your business.

March 18, 2024

Dealership Rating
Employee Rating

Great service - salesperson, Alon, knew we didn’t have a lot of time and really ensured that everything was quick yet thorough. He’s a pleasure to work with! More

by arwberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Zhu , Don in delivery - 5 stars also

Mar 23, 2024

Smythe Volvo Cars responded

Thank you for these kind words towards Alon and Don. Your time is very important to us and we focus in our weekly meetings on making sure our process is streamline and time efficient. Thank you for choosing Smythe Volvo.

March 08, 2024

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Excellent customer service and professionalism and I would recommend to everyone looking for a Volvo More

by Dragonfly
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Serenity Barber, Jean Delva

Mar 29, 2024

Smythe Volvo Cars responded

Thank you for your recommendation, it is important to us. Your experience is one we strive to provide to all of our customers and we appreciate your business.

March 03, 2024

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Employee Rating

I recently had the pleasure of purchasing a first car for my child from Smythe, and I couldn't be happier with my experience. From the moment I walked in, the staff were incredibly friendly and welcoming. Th More

by Liz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Zhu

Mar 29, 2024

Smythe Volvo Cars responded

Thank you for taking your time to share your experience and thank you for these kind words. We hope your child has many safe and happy miles in this car. We appreciate your business.

March 01, 2024

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I had a very Pleasant experience working with Alon, Don and Henry for the purchase of my vehicle. They walked me through the process and made things seemless! Thank you Alon for your patience and profes More

by kenplumb101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Zhu , Sabrina Benigno, Don Cheong-A-Shack

Mar 29, 2024

Smythe Volvo Cars responded

Wonderful review! Thank you for your recommendation, and for your business.

February 26, 2024

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Unlike any other dealership for product knowledge, no pressure sales, entirely customer service orientated, helpful before and after the sale. In a word, superb! And also, this is my 1st Volvo and I jus More

by Juliannev26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neil Amaral, Tricia LaGrace

Apr 05, 2024

Smythe Volvo Cars responded

Welcome to the Smythe Volvo family. We appreciate this fantastic review, and we appreciate your business.

February 02, 2024

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I am a repeat customer of Volvo. I just purchased my third car and I feel that this was the least pleasant experience. I did not like being escorted around from person to person for More

by Ebanno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Abood Katib

Feb 03, 2024

Smythe Volvo Cars responded

Thank you for taking the time to share your experience. While we try to provide industry lead service to every customer, sometimes we fall short. Feedback like this is important for our business. We’ll be reaching out to you shortly.

January 23, 2024

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Employee Rating

It was so nice ! They are so kind and warm. Our dealer Alon, Henry, Jean and Carlos. They are so good!! More

by jin@drew.edu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Cardoso, Jean Delva, Henry

Feb 07, 2024

Smythe Volvo Cars responded

Wonderful! It is great to see you mention so many members of our team working together for one goal. We appreciate your business.

January 06, 2024

Dealership Rating
Employee Rating

Traveled up from Toms River to purchase my second used car in the last 12 months from Smythe Volvo. Alon was very helpful, Francine got me a great rate and Jean was very knowledgeable and patent when goin More

by Jfb269
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Delva, Francine O'Donnell

Feb 07, 2024

Smythe Volvo Cars responded

We appreciate your loyalty and your kind words. Two cars in 12 months, that is fantastic! Thank you for your business.

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