Alyse Allen
Hyundai Shop Dispatcher
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
Dealership Experience
5 yrs, 3 mos
Industry Experience
18 yrs, 1 mo
395 Reviews
Write a Review395 Reviews of Alyse Allen
December 23, 2025
Horrible customer service. Charged for a diagnosis that should have been covered by warranty. Zero follow up after 2 conversations with the service manager. Still waiting on a Charged for a diagnosis that should have been covered by warranty. Zero follow up after 2 conversations with the service manager. Still waiting on a warranty repair that was promised 3 weeks ago. More
Other Employees Tagged: Stacey
December 13, 2025
Repair didn't fix my problem. Brought car back in and a different repair seemed to fix the problem. First repair was $500 dollars wasted because of mechanic replacing a part that Brought car back in and a different repair seemed to fix the problem. First repair was $500 dollars wasted because of mechanic replacing a part that wasn't causing my problem. Alyse was great but first mechanic cost me a lot of money and dealership didn't help. More
Other Employees Tagged: Danielle Starkey
December 10, 2025
I brought the car over to get the ac checked out they told me the battery died when it worked perfectly before the manger stopped returning my calls when I went to the shop they had lost the keys to my c told me the battery died when it worked perfectly before the manger stopped returning my calls when I went to the shop they had lost the keys to my car and wouldn’t fix the car with out 500 dollars even with it under warranty More
Other Employees Tagged: Sam Williams
December 09, 2025
Great experience with nice people to take care of everything. I like the area provided for the wait time. everything. I like the area provided for the wait time. More
December 09, 2025
Nissan's service team is the best! Very accommodating and professional. The waiting area is always very clean and stocked. Very accommodating and professional. The waiting area is always very clean and stocked. More
Other Employees Tagged: Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Megan Gartmann
December 06, 2025
Everyone at the dealership was friendly and knowledgeable. They kept me informed every step in the process. knowledgeable. They kept me informed every step in the process. More
Other Employees Tagged: Mark Baker, Scott Smith, John Mason
December 05, 2025
They took care of my Hyundai IoniQ properly and they were very clear about the issues and the quote for the repair. very clear about the issues and the quote for the repair. More
Other Employees Tagged: Danielle Starkey, Sam Williams
November 30, 2025
The I don’t mind going here as I’m always treated like a friend while my car is tended to. They do a great job. I leave feeling confident my car is in good hands friend while my car is tended to. They do a great job. I leave feeling confident my car is in good hands More
Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Sam Williams, Megan Gartmann, Jennifer Tucker
November 26, 2025
Every one was very nice and accommodating. Like that they have drinks and popcorn available. Like that they have drinks and popcorn available. More
November 15, 2025
Whole team worked together to get me in and out in a timely fashion thank you so much. I then visited the sale department and traded for a new 26 Tucson. Experience was super! See ratings below. T timely fashion thank you so much. I then visited the sale department and traded for a new 26 Tucson. Experience was super! See ratings below. Thanks Tim More
Other Employees Tagged: Horatio Doregos, Jeff Pierce, Danielle Starkey, Sam Williams, Megan Gartmann

