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Alyse Allen
Alyse Allen
Hyundai Shop Dispatcher
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
396 Reviews
Dealership Experience
5 yrs, 4 mos
Industry Experience
18 yrs, 2 mos
396 Reviews
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396 Reviews of Alyse Allen
December 26, 2025
They ha a great service team here! Outstanding customer service and timely work on my car Outstanding customer service and timely work on my car More
by AURELIEN.GABRIELE
Verified CustomerOther Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Troy Brickner, Megan Gartmann, Jennifer Tucker , Melissa
December 23, 2025
Horrible customer service. Charged for a diagnosis that should have been covered by warranty. Zero follow up after 2 conversations with the service manager. Still waiting on a Charged for a diagnosis that should have been covered by warranty. Zero follow up after 2 conversations with the service manager. Still waiting on a warranty repair that was promised 3 weeks ago. More
by JMONTY465
Other Employees Tagged: Stacey
December 13, 2025
Repair didn't fix my problem. Brought car back in and a different repair seemed to fix the problem. First repair was $500 dollars wasted because of mechanic replacing a part that Brought car back in and a different repair seemed to fix the problem. First repair was $500 dollars wasted because of mechanic replacing a part that wasn't causing my problem. Alyse was great but first mechanic cost me a lot of money and dealership didn't help. More
by WISEMAN2
Other Employees Tagged: Danielle Starkey
December 10, 2025
I brought the car over to get the ac checked out they told me the battery died when it worked perfectly before the manger stopped returning my calls when I went to the shop they had lost the keys to my c told me the battery died when it worked perfectly before the manger stopped returning my calls when I went to the shop they had lost the keys to my car and wouldn’t fix the car with out 500 dollars even with it under warranty More
by Dreamer
Other Employees Tagged: Sam Williams
December 09, 2025
Great experience with nice people to take care of everything. I like the area provided for the wait time. everything. I like the area provided for the wait time. More
by c.saunder1959
December 09, 2025
Nissan's service team is the best! Very accommodating and professional. The waiting area is always very clean and stocked. Very accommodating and professional. The waiting area is always very clean and stocked. More
by megan.byrd
Other Employees Tagged: Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Megan Gartmann
December 06, 2025
Everyone at the dealership was friendly and knowledgeable. They kept me informed every step in the process. knowledgeable. They kept me informed every step in the process. More
by peowens1
Other Employees Tagged: Mark Baker, Scott Smith, John Mason
December 05, 2025
They took care of my Hyundai IoniQ properly and they were very clear about the issues and the quote for the repair. very clear about the issues and the quote for the repair. More
by Dario Clara
Other Employees Tagged: Danielle Starkey, Sam Williams
November 30, 2025
The I don’t mind going here as I’m always treated like a friend while my car is tended to. They do a great job. I leave feeling confident my car is in good hands friend while my car is tended to. They do a great job. I leave feeling confident my car is in good hands More
by CYNTHIACORROW7.CC0
Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Sam Williams, Megan Gartmann, Jennifer Tucker
November 26, 2025
Every one was very nice and accommodating. Like that they have drinks and popcorn available. Like that they have drinks and popcorn available. More
by Joan4466.jk
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