Andre Clarke
Andre Clarke at Vera Cadillac
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Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.9
58 Reviews
4.9

58 Reviews

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58 Reviews of Andre Clarke

April 09, 2023

Dealership Rating
Employee Rating

il n'ont pas été capable de réparer mon air climatisée ce qui est assez pénible More

by LEMAIRE.YVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Caballero, Jose Diaz, Eddie Collazo, Jose Denis, Eduardo Cros, Joan Fernandez , Alex Aarons, Alejandro Barcia, Hodari Bazemore

Apr 09, 2023

Vera Cadillac responded

Yvan, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gustavo Rodriguez Service Director

March 15, 2023

Dealership Rating
Employee Rating

Professional, knowledgeable and friendly customer service! Have been working with Vera for over 20 years! Excellent! More

by Daysi Morey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Cobos-Vera, Jorge Morales, Carlos Rivera , Edwin Montoya in the Service Department- Excellent!

Mar 16, 2023

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

February 26, 2023

Dealership Rating
Employee Rating

My experience with Vera was excellent. From the time I walked into the dealership to picking my new 2023 Cadi Escalade, I was extremely impressed with the Salesman and GM Chris Vera More

by Lou1489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Cobos-Vera, Carlos Rivera

Feb 27, 2023

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

December 27, 2022

Dealership Rating
Employee Rating

Lorenzo went above and beyond our expectations and came through for us. It was truly the best Christmas gift I’ve ever received. More

by CHARLYM1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yvette Breen, Carlos Rivera , Lorenzo Piquet

Dec 28, 2022

Vera Cadillac responded

Congratulations on your recent purchase and thank you for the recommendation. We hope you enjoy your Cadillac and look forward to seeing you back at Vera for your first oil change. Happy Holidays!

Dec 29, 2022

Vera Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2022

Dealership Rating
Employee Rating

When it comes to buying a vehicle, Vera is the place to go to. They know what customer service is about. Amazing people More

by JCANGE59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2022

Vera Cadillac responded

Congratulations on your recent purchase and thanks for the review. We hope you enjoy your new Cadillac and look forward to seeing you back at Vera for your first oil change.

December 13, 2022

Dealership Rating
Employee Rating

Every thing , since the moment you arrive is SUPERCOOL , and people are very professional and polite More

by Uniquedealusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Caballero, Jose Diaz, Jose Denis, Eduardo Cros, Daniel Hernandez , Jason Back, Hodari Bazemore, Angel Jimenez, Willy Masot

Dec 15, 2022

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 05, 2022

Dealership Rating
Employee Rating

I recently brought my CT4 to fix something. The service was excellent and especially the Vera representative EDWIN who was very helpful and friendly. More

by Oshechter
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Edwin

Dec 06, 2022

Vera Cadillac responded

Thank you for the review and shout out for Edwin. Take care and we’ll see you next time.

October 12, 2022

Dealership Rating
Employee Rating

Eric Tellechea is one of your star employee that always make me feel super important that’s my form of customer service Weather I call, text or email, Eric respond in a timely manner. If I just show up an More

by effectiveproperty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Tellechea

Oct 13, 2022

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. We will pass on your kind remarks to Eric. Take care and we'll see you next time.

October 02, 2022

Dealership Rating
Employee Rating

Excellent service with a professional mannerism with all the employees Service manager answered all my questions More

by J42RIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Vera Cadillac responded

Thank you for the review and recommendation.

October 01, 2022

Dealership Rating
Employee Rating

Although they didn’t agree with what actually happened and all the issues I had to deal with we agreed to disagree and they are going to assist in this matter I am truly grateful that Vera finally will More

by checmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rodriguez, Leo Pena

Oct 03, 2022

Vera Cadillac responded

Thank you for reaching out and working with our team to come to a resolution. We hope you enjoy your Escalade and hope to see you again for your regular maintenance needs.

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