Andrew Shaw
Andrew Shaw at BMW of Westlake

Andrew Shaw

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
263 Reviews

Dealership Experience

2 yrs, 5 mos

Industry Experience

12 yrs, 8 mos

4.8

263 Reviews

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263 Reviews of Andrew Shaw

September 06, 2025

Dealership Rating
Employee Rating

BMW Westlake are very easy to deal with and give great service and always respectful More

by ASNOWDEN0
Service Price Transparency
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Recommend Dealer
Yes

September 02, 2025

Dealership Rating
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The team was extremely helpful with my issue and made it a seamless experience for me. Top notch service and extremely professional More

by mike.mottola
Service Price Transparency
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Recommend Dealer
Yes

September 02, 2025

Dealership Rating
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Whenever my car needs service, I know that all of the service staff will do everything they can to get the work done quickly and at a reasonable cost. More

by borysepakush
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Recommend Dealer
Yes

August 29, 2025

Dealership Rating
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It’s really a pleasure to take my car to BMW! So organized and efficient in their service! More

by regome33
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Recommend Dealer
Yes
Sep 04, 2025

BMW of Westlake responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2025

Dealership Rating
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The service department has provided consistently good service since I brought my car to them seven years ago. More

by wyantsmiling
Service Price Transparency
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Recommend Dealer
Yes
Aug 19, 2025

BMW of Westlake responded

We're so happy we were able to help you out!

July 29, 2025

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Always great service. Very friendly and accommodating. Corey and Brittany are very helpful and thoughtful. More

by wyantsmiling
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 31, 2025

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

July 12, 2025

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Kevin was my service representative and he did an outstanding over an above job with my service. I will always be bringing my car back to kevin More

by SWGANNON
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Recommend Dealer
Yes
Jul 14, 2025

BMW of Westlake responded

Thank you so much for the positive review!

June 28, 2025

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Cory is the best! He cares he really goes above and beyond to help customers! Love Cory! I wish it was more people like him. More

by Brandi Roby
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Recommend Dealer
Yes
Jun 28, 2025

BMW of Westlake responded

Brandi, reviews like this give us motivation and help us ensure we provide high-quality care.

June 10, 2025

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Employee Rating

The service center is respectful and works to reduce stress in all interactions. I’ve been treated well by this department so far. More

by KRISTINMEYERS81
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Recommend Dealer
Yes

June 10, 2025

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Employee Rating

Very veryvery very very very Very very good very good very good very nice very good More

by GRE45
Service Price Transparency
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Recommend Dealer
Yes
Jun 13, 2025

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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