Andy Long
Andy Long at W&L Subaru

Andy Long | Page 10

General Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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5.0
181 Reviews
5.0

181 Reviews

Write a Review

181 Reviews of Andy Long

June 14, 2020

Dealership Rating
Employee Rating

Worst dealership ever. Marked up price pretending to help then screwed us over. Told us we had to pay 2k because the model burned oil. Well it kept burning oil and got milked over numerous service vis More

by Franky
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: The owner

Jun 15, 2020

W&L Subaru responded

Hi Franky, I'm very sorry for your negative experience. If there is anything I can do to help, feel free to give me a call. My name is Rob and my number is 570.473.3432. Thanks for the feedback, and have a great day.

June 06, 2020

Dealership Rating
Employee Rating

2020 Subaru Outback This dealership is by far one the best, no pressure, very friendly & willing to listen & assist you in every way, glad to be a W&L customer. More

by jps045
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Bennar , Mark Piercy, Nick

Jun 08, 2020

W&L Subaru responded

Thank you! It was our pleasure helping you with your purchase!

June 04, 2020

Dealership Rating
Employee Rating

Fantastic customer service and friendly staff. We couldn’t be happier with W&L Subaru. Ken Heim and Shanda Snyder were fantastic to work with. Andy Long made it a point to thank us for our business More

by betsypet65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Heim, Shaunda Zeigler

Jun 05, 2020

W&L Subaru responded

Thanks for the review, and have a great day!

June 04, 2020

Dealership Rating
Employee Rating

Above and Beyond The Long Family and their entire staff are professional and courteous. I live in Bethlehem, PA, with two Subaru dealerships within 15 miles and I dri More

by Steelers58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Scott Mertz, Curt Reid , Shaunda Zeigler

Jun 05, 2020

W&L Subaru responded

Thank you for taking the time to post this review! Enjoy your new ride!

June 04, 2020

Dealership Rating
Employee Rating

Pretty easy going We had a unique issue going on with my wife's car. The owner and garage manager (not sure of his exact title) helped considerably and always kept in More

by franklin.seltzer
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup, Mike Rorke , Phil Rizzo

Jun 05, 2020

W&L Subaru responded

Thanks so much for the review!

May 25, 2020

Dealership Rating
Employee Rating

Above and Beyond This is the second Subaru I have purchased from W&L. Both times I have dealt with Andy Long personally. The first time he was able to help my mom and More

by coltonseagrist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup , Kim Rorke

May 26, 2020

W&L Subaru responded

Thanks so much! We are glad you enjoyed your experience on a busy busy day!

May 22, 2020

Dealership Rating
Employee Rating

Great staff and selection available! Phil and Dale treated us like family. Very patient and informative. Mark was great with the paperwork making sure I understood everything. I love my new car and wi More

by amanda714
Recommend Dealer
Yes

Other Employees Tagged: Dale Long , Mark Piercy, Phil Rizzo

May 22, 2020

W&L Subaru responded

We appreciate your business! Thanks for the review!

May 20, 2020

Dealership Rating
Employee Rating

It's so much more pleasurable dealing with a truly local dealership vs. the large "conglomerates ". W&L staff work as a team creating a very positve business environment. More

by michaeld5
Recommend Dealer
Yes

Other Employees Tagged: Dale Long , Mark Piercy

May 20, 2020

W&L Subaru responded

Thanks so much! We really appreciate the review!

May 13, 2020

Dealership Rating
Employee Rating

Long distance deal during lockdown. Everyone at W & L was extremely helpful and courteous. We had to do the deal from long distance and during the Covid lockdown. Patience ruled on bot More

by lvloafers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup

May 14, 2020

W&L Subaru responded

Thanks so much for utilizing us during this trying time of the pandemic!

May 08, 2020

Dealership Rating
Employee Rating

As always the incredible service and staff have you returning again and again . Thank you for you assistance locating a vehicle/color of my choice. More

by sea_turtle_13
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup, Christian Perles

May 08, 2020

W&L Subaru responded

Thank you, it is always our pleasure helping you!

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