Angel Cruz | Page 11

Had to wait over 2 hours for 20,000 mile service, but they did issue a rental car because one of the lifts went down. I was already late for a meeting, they said it would be another hour before my car w they did issue a rental car because one of the lifts went down. I was already late for a meeting, they said it would be another hour before my car would be ready. Angel did a great job to get thinks done. More

by GAYLORDWAGNER Verified Customer Verified Customer

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Always friendly and helpful when I take my car in for service or buy accessories from the parts dept service or buy accessories from the parts dept More

by MARYELLEN0295 Verified Customer Verified Customer

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Angel Cruz was very conscientious. Very good customer service. He went out of his way to accommodate me. service. He went out of his way to accommodate me. More

by RKYOSHIKAWA Verified Customer Verified Customer

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Always great service with friendly & helpful personnel. Maita Toyota never fails whether purchasing a new vehicle or having your current one serviced. Maita Toyota never fails whether purchasing a new vehicle or having your current one serviced. More

by CBHOCKER Verified Customer Verified Customer

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Needed new battery, waited overtime, asked, no part, more money, got aftermarket product, no explanation money, got aftermarket product, no explanation More

by PINKDOGLADY Verified Customer Verified Customer

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Did not handle the problem very well they should try harder to keep customers satisfied harder to keep customers satisfied More

by robert.walker4129 Verified Customer Verified Customer

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Very courteous, accommodating and this time the staff felt like they were taking their time to give their attention to questions. Also, not pushy to add unnecessary service. felt like they were taking their time to give their attention to questions. Also, not pushy to add unnecessary service. More

by JUANASAPI Verified Customer Verified Customer

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Supervisor Val does not remember speaking to me when I called a few weeks prior about my tires. I asked him to put in a note about the horrible service I received since He said there was no way to officia called a few weeks prior about my tires. I asked him to put in a note about the horrible service I received since He said there was no way to officially put in a complaint. Since he was the one who noted my complaint, I expected him to initial the note to remind himself that he was the one who wrote it. I need a good record keeping of the services Maita has been providing because it has been disappointing since day I drove my car off the lot. Initialing is the least Val could’ve done since they make their rep responsible for each services. Instead I come back to my next service with the same rep, Angel, to find out that Val did not notate what I asked him to do correctly. Only reason, I gave a 2 star is because Val obvious realized how disappointed I have been with Maita’s services and offered me a laughing $20 off my next service when I already bought the maintenance plan. If Val didn’t remember me from before, how do heck is he going to remember that he even offered me the $20 off for the future? More

by DOUCHENG Verified Customer Verified Customer

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Great service! Very efficient from setting up appointment, to checking in, waiting while the work is performed and paying the bill! Highly recommend! appointment, to checking in, waiting while the work is performed and paying the bill! Highly recommend! More

by ANDYMONHEIT Verified Customer Verified Customer

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This dealership provided very good service for my car. Overall experience was also vey good! Overall experience was also vey good! More

by rusetss Verified Customer Verified Customer

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