Artie Gissinger
Artie Gissinger at Klaben Ford Lincoln

Artie Gissinger | Page 15

Body Shop Manager

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

4.9
170 Reviews

330-673-3139 ext 605

4.9

170 Reviews

Write a Review

Dealership Experience

29 yrs, 6 mos

Industry Experience

29 yrs, 6 mos

170 Reviews of Artie Gissinger

March 08, 2017

Dealership Rating
Employee Rating

Klaben Body Shop & Collision Center Artie Gissinger from the Collision Center was very helpful when my Escape was damaged from a plow truck. He helped me get a quote, spoke with the Plow More

by honeybeemonica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 26, 2017

Dealership Rating
Employee Rating

Really glad Bruce Caudill was there to help me! Artie was great to work with. I was in Florida and I arranged my repair via phone and e-mail. Bruce Caudill also coordinated my repair work and it w More

by Claudia C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Caudill

January 25, 2017

Dealership Rating
Employee Rating

Body Shop warranty service Artie provided a seamless experience from explaining to scheduling to work done Work was invisible (what more can you ask for with body work) and More

by Denny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

January 22, 2017

Dealership Rating
Employee Rating

Top notch service at Klaben! The service department at Klaben goes above and beyond to give great service. They did everything they could ahead of time which meant that our truck More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 03, 2017

Dealership Rating
Employee Rating

Excellent service, Highly recommend After recently damaging my old 2014 Ford Escape and having it repaired at the Klaben Body Shop, I decided to lease a new 2017 Ford Escape. With the he More

by fordgirl5259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry , Nick Johnson, Steve Workman

January 02, 2017

Dealership Rating
Employee Rating

Rough go My car was finished. They left it inside. My husband took it outside and the front end was not correct. The inside also looked like someone had bee More

by LINDALATTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 03, 2017

Klaben Ford Lincoln responded

Thank you for sharing your experience. Your comments are very important to our team. I sincerely apologize for failing to deliver the quality experience you deserve. We spoke about this previously and you were gracious enough to allow us the opportunity to make it right. I inspected and drove the vehicle myself before you picked it up. Obviously, we all failed. No excuses. I have communicated with State Farm as well. We welcome their input as well as third party inspections of repairs that we complete. This has been a learning experience for our Team. I’m truly sorry for the inconvenience, frustration and loss of trust on your part. If I can be of further assistance please contact me directly. Artie Gissinger. Body Shop Manager. 330.673.3139 ext. 552.

December 15, 2016

Dealership Rating
Employee Rating

Excellent repair work Steve and the staff at Klaben Ford did an excellent job to repair my silver 2006 Corolla. I have been told that silver paint can be difficult to matc More

by redmondson71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Workman

December 10, 2016

Dealership Rating
Employee Rating

Doug is awesome! You can't go wrong with this dealership! Absolutely top-notch and the best people I've ever worked with in the business! I bought at least 10 new car More

by cagraczyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Klaben, Christine Klaben , Doug Carter, Kenny King

November 30, 2016

Dealership Rating
Employee Rating

Klaben ford did it again Well it was that time again ,my lease was up on my F150. I contacted Chris Moldas and once again he took his time, showed a few trucks found exactly w More

by firegav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas, Kim Wolfram, Richard Klaben, Christine Klaben , Terry Colbert, Eric Dyer

September 23, 2016

Dealership Rating
Employee Rating

Great dealership! Have worked with multi employees there. Great customer service and follow thru is excellent! Would send any family or friend to this place! Won't be d More

by bethabarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brinko

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