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Arturo Ramirez

Overview Reviews (73) Inventory (462)

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Arturo Ramirez

Sales Manager

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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4.4

73 Reviews

Overview Reviews (73) Inventory (462)

Languages Spoken

English

Spanish

4.4

73 Reviews

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73 Reviews of Arturo Ramirez

September 15, 2025

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Employee Rating

Shady sales tactics. It’s a money grab game. They advertise one until you get there and the dynamics change It’s a money grab game. They advertise one until you get there and the dynamics change More

by Craigsh65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jeremy Gresham, Yuri Oughazzou, Carlos Villa, Brian Jones

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Sep 19, 2025 -

Greenway Kia West responded

Hi Craig, I’m very sorry to hear that your sales experience left you feeling misled. The behavior you described is not how we want our customers to feel, and I understand your frustration. I’d like the chance to personally review your visit and address your concerns. Please contact me directly at anaslazaar@greenwayauto.com or by phone at your convenience. Respectfully, Anas Lazaar General Sales Manager Greenway Kia West

September 01, 2025

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Employee Rating

I’ve been a returning customer of Kia 4x. I’ve met some great staff and my visit at Greenway Kia was great—really friendly and helpful the whole way through. This last experience was very imp I’ve met some great staff and my visit at Greenway Kia was great—really friendly and helpful the whole way through. This last experience was very important to me and Hasan worked so hard to help me purchase the SUV that made me love it. To Carlos that took time and made sure I understood all the financial aspects … all I can say is thank you from my heart!!!! Arturo for following up on my concerns is appreciated more than you know!! Thanks Kia for taking care of me!!! More

by dlanthony05

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlos Villa, Hassan Abusoud, Jesse Martins

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Sep 02, 2025 -

Greenway Kia West responded

Hi dlanthony05 — thank you for being a loyal Greenway Kia West customer and for trusting us again! We’re thrilled Hasan helped you find the SUV you love, while Carlos guided you through the finance process with clarity and Arturo followed up to ensure everything felt right. Our Kia dealership in Orlando is proud to deliver friendly, transparent service at every step of the car-buying journey, and we’re honored you continue to choose us. Enjoy every mile in your new SUV! 🚙 — Anas Lazaar, General Sales Manager 📧 anaslazaar@greenwayauto.com

August 01, 2025

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Employee Rating

Trato muy bueno y cordial por parte de Keira y Gabriel excelente equipo de trabajo excelente equipo de trabajo More

by terrysgil

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keiara Lluberes, Gabriel Taurus , Mario Pinilla

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Aug 01, 2025 -

Greenway Kia West responded

¡Gracias, Terry, por tu calificación de 5 estrellas! Nos alegra saber que Keira y Gabriel te ofrecieron un trato cordial y profesional en Greenway Kia West. Nuestro equipo de servicio en Orlando está siempre listo para ayudarte con lo que necesites. ¡Esperamos verte pronto de nuevo! – Mark Foster, Gerente de Servicio | markfoster@greenwayauto.com

Aug 01, 2025 -

terrysgil responded

Gracias a ustedes y a su excelente equipo, tenemos en la familia 6 kia todos comprados alli por ello somo asiduos visitantes de greenway kia

July 01, 2025

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It was a pleasant experience! The salesperson I worked with was knowledgeable, answered most of my questions, and took the time to explain financing options clearly. The salesperson I worked with was knowledgeable, answered most of my questions, and took the time to explain financing options clearly. More

by 1978sandragarcia

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Maher Mehjazi , Kedar Graham

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Jul 17, 2025 -

Greenway Kia West responded

Thank you for your wonderful review! We’re glad Arturo Ramirez and Maher Mehjazi provided knowledgeable and patient service, helping to clearly explain financing options. At Greenway Kia West, we’re committed to making the car buying process easy and transparent. We appreciate your trust and look forward to assisting you again!

June 23, 2025

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Employee Rating

Worse customer service ever. No communication. No calls returned. Horrid to deal with. Got stranded at dealership with no way home. No communication. No calls returned. Horrid to deal with. Got stranded at dealership with no way home. More

by wmsummernights

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Elijah Mahogany

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Jun 24, 2025 -

Greenway Kia West responded

Thank you for sharing your feedback, and I'm truly sorry for the experience you described. This is not the level of service we aim to provide, and I apologize for any frustration or inconvenience you faced. I would appreciate the opportunity to make things right—please reach out to our management team directly so we can address your concerns and ensure this does not happen again. Your feedback is important, and we’re committed to providing a better experience for all our customers.

June 03, 2025

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Employee Rating

Great help and the shuttle driver was very professional, helpful and friendly. He made the waiting bearable. helpful and friendly. He made the waiting bearable. More

by Dianeingram80

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Diego Barroso, Brett Sopocy

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Jun 10, 2025 -

Greenway Kia West responded

Hi Diane, Thank you for the great review! We're so glad you had a positive experience and that our shuttle driver helped make the wait more comfortable. At Greenway Kia West, we take pride in providing professional, friendly service every step of the way. We appreciate your kind words and look forward to assisting you again! Best regards, The Greenway Kia West Team

May 11, 2025

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Employee Rating

It was Excelente experience, everyone was very helpful and answer all my questions very clear. and answer all my questions very clear. More

by esthermasso85

Recommend Dealer

Yes

Other Employees Tagged: David Diaz

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May 12, 2025 -

Greenway Kia West responded

Thank you for stopping by to leave Greenway Kia West a wonderful review!

April 17, 2025

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Employee Rating

They are the best dealer in the neighborhood fast service and very courteous personnel I would recommend them anytime and very courteous personnel I would recommend them anytime More

by jarivera2005

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carlos Villa

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Apr 18, 2025 -

Greenway Kia West responded

Thank you for the glowing review! We're delighted to hear that our team at Greenway Kia West provided fast and courteous service. We appreciate your recommendation and look forward to serving you again in the future!

April 06, 2025

Dealership Rating

Employee Rating

Nice and courteous professional people and service staff, will recommend it to others, keep up your good work. will recommend it to others, keep up your good work. More

by jarivera2005

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Perez

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Apr 07, 2025 -

Greenway Kia West responded

Thank you for the kind words about our team at Greenway Kia West! We're delighted to hear that you had a positive experience and appreciate your recommendation. Looking forward to serving you again in the future!

April 02, 2025

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Employee Rating

Thank you Kia Greenway West for always taking good care of me and my vehicles. I bought a Kia Forte in 2023. In March of 2025 I purchased a Kia Seltos, both cars were new and purchased at Kia Greenway We of me and my vehicles. I bought a Kia Forte in 2023. In March of 2025 I purchased a Kia Seltos, both cars were new and purchased at Kia Greenway West. Emmanuel and Mac in Sales are wonderful. Liz, Kiera, Gabriel, and Tony are incredible in the Service Department. Thank you and I hope everyone has a marvelous day. More

by MG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mac Cumbur, Nada Ammor, Athena Figueroa, Maher Mehjazi , Jhonatan Salinas, Emmanuel and Mac is Sales are wonderful. Liz, Kiera, Gabriel, and Tony in the Service Department are incredible. Thank you.

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Apr 02, 2025 -

Greenway Kia West responded

Thank you for your continued trust in Greenway Kia West! We're delighted to hear that Emmanuel, Mac, Liz, Kiera, Gabriel, and Tony have provided exceptional service with both of your purchases. We appreciate the kind words and look forward to serving you again in the future. Have a marvelous day too!

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