Ashley Duvall | Page 3

I have never had a better experience in purchasing a car. Tim Patillo was my salesman. He was great. Gave me all the info I needed. He helped me set up my Bluetooth. I would recommend him to anyone. Tim Patillo was my salesman. He was great. Gave me all the info I needed. He helped me set up my Bluetooth. I would recommend him to anyone. More

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Informative, friendly, no pressure, quick response We were looking for a very specific car and from the moment I sent an email inquiry we were treated with friendliness and efficiency. All those mentio We were looking for a very specific car and from the moment I sent an email inquiry we were treated with friendliness and efficiency. All those mentioned above did an outstanding job of taking care of us in their particular roles. Ashley responded to us quickly via the Internet, Glenn knew all about the technology and features of the car, Richard made everything we asked for easy and David took care of the financials without a hitch. There were no surprises and NO PRESSURE OR GAMES. we certainly expect to continue to receive this level of service when we return to the dealer as necessary. Thanks to the whole team for making buying our new car easy! More

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joseph campbell Mr Campbell was the best salesman I ever dealt with selling me a car. He was helpful showing how the computer work and setting it up for my Rav 4, I w Mr Campbell was the best salesman I ever dealt with selling me a car. He was helpful showing how the computer work and setting it up for my Rav 4, I would and have recommended him to others. More

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Glen is the GOAT! Glen has been selling my family cars for my entire life-wouldnt go anywhere else! Best dealer around, service is always quick and I know I can trust t Glen has been selling my family cars for my entire life-wouldnt go anywhere else! Best dealer around, service is always quick and I know I can trust that I’m getting the best deal! More

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Awesome experience with Toyota Ashley Owens text me wanting me to come in and see what they had on their lot. Glen and Tim were my salesman and they were exceptional in finding what Ashley Owens text me wanting me to come in and see what they had on their lot. Glen and Tim were my salesman and they were exceptional in finding what fit me. Great personalities and great people skills. Test drive was short and simple. More

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Smooth ride all the way through! Tim Patillo our salesman was the bomb he was on point with everything! The whole transaction went smooth, quick and we have a beautiful new 2019 Camer Tim Patillo our salesman was the bomb he was on point with everything! The whole transaction went smooth, quick and we have a beautiful new 2019 Camery we are enjoying! More

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Great service and sales We had been looking at Toyota Rav 4 to lease or purchase but after going from Indiana and Oxmore of Louisville My husband and I had decided to look We had been looking at Toyota Rav 4 to lease or purchase but after going from Indiana and Oxmore of Louisville My husband and I had decided to look at other dealers so we called Toyota of Louisville and Ashley was very helpful and sent me an email for new and used Toyota RAV4 so we visited them 09/29/18 and today because of the wonderful work Jospeh Campbell and Tom Carr we are now proud owner of a New 2018 Rav 4 More

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Best Car Buying Experience Ever! Toyota of Louisville is amazing! I made a day trip to Louisville to look at a car and left with a great deal and the best car buying experience ever! Toyota of Louisville is amazing! I made a day trip to Louisville to look at a car and left with a great deal and the best car buying experience ever! Tim was patient, helpful, professional, and personable throughout my visit. I never felt rushed or pressured to make any hasty decisions. Also, the entire process was very efficient and organized. Thank you, Tim and everyone else who helped me! When I'm ready to buy another car, Toyota of Louisville will be the first place on my list! More

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Joseph made all aspects of buying my new car exciting! The sales team worked hard to ensure my wants and needs were addressed. Joseph and Ashley went above and beyond to take care of me. They made the expi The sales team worked hard to ensure my wants and needs were addressed. Joseph and Ashley went above and beyond to take care of me. They made the expierence fun! I will enjoy my new car for years to come and will come back!!! More

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Easiest Buying Experience I've Ever Had I was in the market for a brand new Tacoma. After a ton of research, I knew exactly what I wanted and, thanks to KBB, what price range people were pay I was in the market for a brand new Tacoma. After a ton of research, I knew exactly what I wanted and, thanks to KBB, what price range people were paying for them in my area. I went to the 'other' Toyota dealer in Louisville as they were closer to my house and also had the model/options I wanted. All in all this should have been the easiest sale they ever made as I have excellent credit, owe a good bit less on my nice trade than the KBB trade in value, had a large down payment, and knew exactly what I wanted. Things started to go down hill when they offered me close to 50% of the KBB trade value on my current car. Which mind you it was a very clean 2013 with low miles and was fully loaded. They weren’t willing to budge on that at all so I told them no biggie I would just keep the trade and sell it myself. So we moved onto the price of the Tacoma. He showed me the MSRP price and then they’re ‘sale price’ which was only a few hundred less than the MSRP. I politely asked if they could work on the price at all. The salesman, who was really nice in the beginning, got very defensive. He proceeded to lecture me about how well Toyotas hold their value and what great trucks they are. I told him I agreed with him 100% and that was why I wanted to buy one. However I’m not willing to pay full blown MSRP for it because 1, KBB tells you the price range they’re selling for in our local area and 2, no one pays full blown MSRP. After being there for 4 hours, I had to twist the salesman's arm to give me the keys back to my car so that I could leave. The GM ran over and asked why I changed my mind. I told him I would not be paying MSRP and would be going somewhere else. He asked what I was willing to pay and then said they would gladly come down to that as it was a fair price. I told him after being there for so long and being insulted by his salesman that I refused to give them my business. I called Toyota of Louisville the next day, as they had the same exact model/options, and spoke with Ashley. At first I was nervous that I was going to have the same experience here but from the moment I met Ashley she made me feel welcome and assured me I was going to leave extremely happy. Tim and herself were fantastic to deal with. Within 10 minutes of being there they gave me $1500 OVER the KBB trade value of my trade in AND crushed the other dealer's price on the new truck! I actually got it for even less than the price I was trying to get the other dealer to come down to! In less than an hour, I was driving home with my brand new Tacoma. So if you’re looking to get ripped off on your trade, pay full blown MSRP on the new car, and spend all day there only to be insulted by the salesmen go to the other dealer in Louisville. On the other hand if you value your time and want a great deal as well as a more than fair offer for your trade, go to Toyota of Louisville. It was well worth the short drive and, thanks to Ashley and Tim, they have made a lifetime customer! More

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